AAA Car Care Plus: Columbus Southeast

Address:	2400 Sobeck Rd, Columbus, OH 43232, USA
Phone:	+1 614-559-0000
Site:	locations.ohio.aaa.com
Rating:	4.3
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed Closed

Location

Photos 22

Reviews 10

Thomas Bryant

My car was towed to this garage on a Wednesday. No one attempted to contact me. I had to call everyday for follow-ups, and was finally told they performed a diagnostic without my consent. I shelled out nearly $100 and was not given any options, except to have someone tow my car back out. I am a AAA member and strongly suggest that NO ONE uses this garage for any reason. Avoid this place! UPDATE: After filing a complaint with AAA and writing this review, the manager of the facility contacted me. He apologized for the service, stating that he was on vacation and things "slipped through the cracks" in his absence. Still, this was a poor showing on the shops part. The manager did refund the money for the diagnostic that I never authorized; one good point of this story.

Alex Tubbs

Applied for a job as a tow truck driver. After doing the interview I was left hanging for weeks with random phones calls telling me they where looking into my records and would call me back that day but would leave me hanging for weeks again. They had me submit a resume in which I filled all my work history then they had me submit the same history online only for the website to be unclear and led to me not getting the job. They handled everything unprofessionally. If that is how their treat a possible employer Id hate to see how theyd treat a customer

Anonymous User

This group is fantastic! I think that Dales service is outstanding, and he is always willing to go the extra mile for what ever you might need. Like right now, he is going to wait for me after closing time because I am coming in from out-of-town and having a problem with my car. What more could you ask for?! I have never been anything but completely satisfied with them and recommend them highly to everyone!

naudica williams

Not sure which location my guy was sent from. But the representative told me it would take a hour for the driver to arrive and unlock my door. I was at work at the time so I didnt mind. It actually only took him no more than 10 minutes to get to my job. And literally only a minute to get my door unlocked!! Never disappoints!!

Evelyn J Frierson

My car needed to be repaired before getting back on highway. I think they left something loose in the car because strange sounds were coming from it on the ride home. Long story...now my car is running hot and I cant get back down there to have them look and see if they may have done something wrong during the repair.

Anonymous User

I was driving through town and had engine problems and was recommended by area tire dealer to go to AAA. They did an awesome job and got me back on the road. They did thorough check up and I was indebted to their service.

Mitchell Truesdell

As many times as I have been there, I will have a rebuilt car before long. The customer service department is tops. My "new" mechanic seems to be honorable and trustworthy!

Sonya Ramsey

Excellent customer service. Always willing to explain the repairs thoroughly. Reasonable prices and relatively short waiting period.

Richie B

Still doing Great Work at reasonable Prices!! Also Great Customer Service, Ben is Super and so is his staff!!

Vicky Ludwig

A super friendly staff with the knowledge and expertise to keep me coming back!