Auto Clinic

22130 Gratiot Ave, Eastpointe, MI 48021, USA

Address:	22130 Gratiot Ave, Eastpointe, MI 48021, USA
Phone:	+1 586-776-7700
Site:	autoclinicep.com
Rating:	4
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 20

Reviews 9

Christian J. Harper

I would advise anyone to stay as far away from this place as possible. My sister took her vehicle to this shop because it was close to home and had good reviews. I couldnt get around to checking her car out because things had been pretty hectic at work. After working a full day on customers vehicles, it kinda sucks to come home and work on another vehicle. She was having really bad issues with her car to where it felt sluggish and almost like it wouldnt come out of first gear. They performed their "diagnostics" which told them her abs sensors were not reading correct. I was kind of skeptical on that diagnosis but I try to veer away from working on mopars so I took their word on it. After the initial diagnosis of wheel speed sensors they tried telling her that she needs a new shifter assembly because the car will go into first gear if you pull the shifter to the left. (2006 charger r/t with the autostick option) WHICH IS A NORMAL CONDITION. She declined this unnecessary repair and they put it on her work order that was sent to her warranty company, so now were dealing with that whole issue. She then pays and picks up the car after they replaced her abs sensor (front right wheel) and behold the car is doing the exact same thing! So, thanks for nothing Thank you for putting a wheel speed sensor in that the car did not need Luckily we found a shop that was not willing to take advantage of someone, and with higher morals.

Lamar Williams

Do not deal with these guys. They towed my car to their shop which was cool they get my car in look at it tell me ok it will be three hundred to fix it this was on Friday I was like ok when should I be looking forward to picking my car up he said Wednesday ok cool Thursday roll around I come up there he like oh the dealership sent the wrong parts first off Im a guy and I know b.s when I see it the dealership take vin numbers so they wont send the wrong parts. But anyways so I let them know like aye Im paying for a rental so everyday Im coming out of my pockets while they seating around not doing what they said they were going to do. So they like we will give you a rental. (1999 Tauras) Lmao with bad brakes. So I call back there Thursday which now everyone like oh well call you back. So I get piss and now Im the bad guy because one dude telling me his mechanics gone home and he dont know the status of my car. So hows that possible you let them go home and no information flowing so my point is these guys take on to many responsibilities that they cannot handle and communication is terrible and overall customer service horrible. The guy talk good with a slick mouth but once he get you car a bunch of bs

Brandy B

Ladies beware!! I took my car here the beginning of the year via referral from a coworker and because they let u finance your payments. They charged me over $800 just to put hoses on my car & transmission fluid & I was able to pay over six weeks so I was fine with it but I did notice my seat didnt heat anymore once I got the car back but it could have been anything so I took my car to them once again because it was running terrible and they charge me $1100 this time & my car is still doing the same thing it was doing when I first brought in. I took it back & to them and my car has the same issues. I paid $900 but still owe $300 but I feel I shouldnt have to pay because they didnt repair my car & what they did repair I paid for it twice. I cant even drive my car now it needs all kinds of sensors & things. Dont take your car here youve been warned!!

Blythe Wilson

Ive used the Auto Clinic twice now and each time I am 100% satisfied with the service. The gentlemen that work here are always a pleasure to deal with are are extremely helpful in making sure you understand the full issues with your vehicle. They are extremely fair in their prices as well! The place is always full with cars that need to be worked on however this doesnt stop the men from providing professional work, courteous customer service, and they always meet the deadline I give them. They are also extremely helpful for those with low income, I have been able to pay off the work done to my car over 6 months while actually possessing my car. I wouldnt trust my vehicle with any other business!

richelle stone

Eastpointe auto clinic is amazing!! I have had nothing but great experiences there every time I take my car in! They are fast and friendly! I love that they have rental cars available and that they back up their work with a 100% guarantee that its done right or they will fix it. I also love that they do payment arrangements, seeing as everyone has different things going on in their lives and dont always have the money to fix repairs all at once! I will never take my car anywhere else! I hope everyone takes this into consideration and takes their vehicles to them because they are a place that truely cares about the customer!

Robert Fox

I have been bringing my cars to the Auto Clinic for the past 20 years and have NEVER once had a bad experience. Larry and the staff have always done an exceptional job on all my vehicles ranging from 66 - present. I can honestly say they fix only what needs to be fixed and will tell you what is imperative to fix and what can wait, because we all know car repairs can get expensive. No matter if it took one day or three days to repair my car. I knew it would be done correctly and they would stand behind their work. That in and of itself is reason to be patient.

Tisha Love

If I could give 0 stars, I would. I spent over $1,000 on my car at this place. They did not make the atmosphere feel accommodating AT ALL! One of the men at the front desk is rude. They do not care about the customer. They lacked communication. Fixed my car without telling me the diagnosis or giving me the option to decide if I wanted to get it fixed at that time, then charged me for "fixing" it, which they did not do because my car had the same problems 2 weeks later. I would not recommend them to anyone.

Bill Johnson

just got my vehicle back for the auto clinic. was a little unsure of taking it there in the first place based on the reviews I read but had heard nothing but good things about them around the neighborhood. They fixed my problem and charged me a fair amount. Seemed a little slow to get it back, but they seemed really busy so it seemed reasonable to take 2 days to fix my car. all and all, I would rec them. they are a decent place to take your car. oh ya, they even drove me home :)

W376 RCV

I have had two of my vehicles in with the auto clinic and they have been very helpful to my family . One time my car broke down on the side of the expressway and I called and they sent a wrecker and a rentle car out to pick up my family. Their prices are fair for the good work they do. They are also awesome for their willingness to help set up a fair payment plan for me that would not break my budget. I highly recommend them to anyone who needs work done.