Address: | 6574 Winchester Blvd, Canal Winchester, OH 43110, USA |
Phone: | +1 614-524-0634 |
Site: | firestonecompleteautocare.com |
Rating: | 3.4 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM |
WI
Will Forquer
2.5 stars. Scheduled a brake job THREE DAYS in advance, for a Tuesday even... arrived 5minutes early, and sat for 90 minutes before they touched my vehicle. Why did I even bother making an appointment?? It now has been nearly FOUR hours and nothing has been accomplished at all. Being a new place, I was hoping to see some type of effort from the staff as far as timely customer service. Not many people understand the value of a REPEAT Customer, which is what I become when Im happy with the service you provide. Nobody cares anymore, this is just another chain full of drones doing the bare minimum. Would not recommend unless youre looking for typical, average service.
AA
Aaron Hollopeter
Do not purchase wheel alignment from Firestone. I had previously purchased lifetime alignment. When I took my vehicle here after replacing the steering rack (steering wheel was off center when driving straight) they said it was too old and sitting too low on the suspension to adjust some of the alignment in the rear but they did align it otherwise. Except when I got in the vehicle the wheel was still off center! They obviously thought I was clueless mechanically as this is clearly not the case. A few days later the Ford dealership correctly aligned everything with no problem and I will not be returning here as it is not a true alignment.
ER
Eric Hall
Broke down on interstate made it to walmart next to Firestone. Stayed the night in the truck because hotel was full. The guy at Firestone was a total dick . Would not even look at the truck til noon. It had a bad wheel bearing that needed replacing ,about an hour job. Thanks for nothing. The guy at National Tire and Battery was nice and helpful. Got us back on the road to NC in about an hour.
WA
Warren Anderson
Great service and great prices...and if youre lucky, youll be there the day that the Service Manager, Scott Woodward, is on duty! You can trust this informative, professional, approachable, and most courteous service manager I’ve met at any automotive care store or company!!!
RI
Richey Bear
Had my truck realigned and two tires balanced. They did a fantastic job and honored the one year alignment i had bought, did such a good job i didnt even notice 3 of the 5 lug nuts on my back tire were completely loose.
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Joseph Dykes
They have serviced 4 of my cars over the past 6 or 7 years. They have usually done a good job. They are always courteous and thorough. I will continue to take my cars there.
AC
Ace Chanthasaly
Pretty damn good. I went for an oil change and general maintance and it was quick and easy. Felt affordable for my service too.
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Bruce Rickerd
Been a long time Firestone Service customer, the Canal Winchester locations is excellent, fast, friendly and does great work.
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Cory Duvall
Great crew members here & fair prices. They went the extra mile to show me a safety concern while they had it up in the air.
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Grant Millard
Got me all taken care of pretty quickly. Just randomly walked in and I had 4 new tires in less than an hour.
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Rusty Shackleford
Very rude and unprofessional customer service. Do not trust these Jokers!
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rich price
Great customer service. Good work and fair pricing.
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Lisa Miller
Fair prices and quality service
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Tammy Bazell
Nice clean