Address: | 1585 E 361st St M, Eastlake, OH 44095, USA |
Phone: | +1 216-282-7785 |
Site: | subamanautocare.com |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–1PM Closed |
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OldMidWest Swabbie
This past Wednesday the 24th, Gene finished diagnosing my Check Engine warning light that also had the traction alert, with blinking Cruise, and blinking Brake alert lights on. Previously on Monday the 22nd, Karl and Gene were able to finally read the Check Engine actual code while the alert lighting was still on and active. It turned out to be a totally different code than what was initially determine. Which was pointing to a more expensive security issue with my ignition key. They let me know UP FRONT when I brought my Outback to them, that they would need 24 hours to diagnose my INTERMITTENT Check Engine Warning Light and other alters. They stayed true to their word and diagnosed what turned out to be an electrical issue and fixed this problem by just needing to reroute the existing wiring. They did not need to charge for any replace parts because this was not needed due to their through diagnosis and confirmation of eliminating this particular Check Engine issue. Gene also thoroughly explained how they found the problem and they also showed me where and how they fixed this issue. They also answered all my question during this entire process. If I had another problem and they indicated that they could take care of what was brought to them, I would definitely have them do the work on my Outback again. No Problem ! I would recommend them for their patience and expertise on resolving an issue for any Subaru owner.
MI
Mike Morse
I was in a tough situation, far from home and late to work. Gene, at Subaman, took the time to work through the issue and explain what he thought was happening with my Forester. Ultimately, I was able to drive home with a new battery. Unfortunately the issue was more than the battery and I had to get the alternator replaced to fully resolve the issue. I am fairly mechanical-natured and appreciated the detailed explanation that Gene offered. If Im ever in the area again I will definitely take my Subaru back to him. It takes a lot for me to give this sort of endorsement, so, trust that it is warranted and true.
JE
Jeremy H
Incredibly knowledgeable mechanics, who really care about you and your vehicle. Took my car to dealers, recommended shops, and most places either over charged, or never really dug into finding the cause of a problem. They recommend repairs, so you get the most out of your vehicle, and all without spending an arm and leg. Gene and Karl have given me the best auto customer service I have ever experienced. I highly recommend to everyone who cares about their vehicle. Especially to Subaru owners!
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Zach Weber
Brake lines rotted on my 05 Legacy GT two weeks ago. Had it towed to the Subaman shop because i knew they specialized in Subies and is five minutes from where I work. Gene personally called me that day and explained the diagnosis. He let me know what needed to fixed immediately and what to keep an eye on. Was very pleased with the honest service from Gene and the quality of work by Karl. I will definitely be a return customer.
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Dean Zou
Had to have emergency headgasket repair which they diagnosed quickly. Great customer service and kept me updated throughout the fix which ended up being more complicated than expected. Although the fix took longer than expected, they had a fair price. If you have a subaru, you should come here first. They know their stuff.
RO
Robin Craig
I received a post card in the mail and was about to do my 30,000 mile service on my Subaru. I decided to give Subaman a try and was able to save over $100 for the service compared to the dealership! I also want to say that the service, knowledge, friendliness and their personalities were outstanding!
MA
Matthew Steely
Gene and Karl at Subaman always provide me with great service. I had my Toyota Tacoma recently serviced and all of my concerns were addressed in a timely manner. I must say that I also enjoy the technical discussions when I am there. I recommend anyone to get their vehicle serviced at Subaman.
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Jeremy Chan
My Outback needed a new headgasket and these guys did an excellent, extremely thorough job, all at a very reasonable price. They explained other things that my car needed and showed me what caused my car to overheat. Very honest and knowledgeable mechanics.
MI
Miriam Aron
Gene spent time explaining everything clearly about his plan for my car. I felt well taken care of. He also had the opportunity to assess my husbands avalanche which sadly needed to be put down. Genes honesty and sincerity was clear. A true professional.
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Robert Hartigan
These guys are picking up where the dealerships fall off: customer service and Subaru expertise at a fair price. The Subaru brand is stronger because of Gene and Karl! Subaru of America should partner with these guys instead of the local dealership!
DA
Daniel Walker
I stopped in on a Saturday and they were able to get me in for an oil change right away. Gene and Karl were extremely friendly and completed my oil change very quickly. I had a much better experience than Ive had with a local Subaru dealership.
MA
Mark Grant
Gene and Karl have done a fantastic job with all of our cars. Even my wife has commented on how nice they are and how comfortable they make her feel. I would recommend their services to anyone looking for an honest, local shop.
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Adam Kuchta
Great service and very friendly! Prompt and personal service. The technicians walk you through your vehicle so you can see everything they are talking about first hand. Excellent experience & will definitely be returning.
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Ashley Jarvis
I ran over a nail and was five minutes away and I called and they got me in right away and patched up my tire without an appointment. Every time I come I get excellent service.
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Andrew Mitchell
Very knowledgeable, friendly, and not pushy at all. Ive had my current Subaru serviced at Subaman 3 times so far and will likely continue with them for the life of my car.
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Rob Mimms
Great experience. Friendly and easy to work with. Very knowledgeable of not just my Subaru but my Jeep as well.
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Ron Todaro
Great service, not only on our Subaru Outback, but on our other vehicles as well. Love working with Subaman!
DE
DEEΡΞRSΗΛDΞS ofHOUΣΞ
Knowledgeable staff. Fast service. Fair prices. Cant ask for more than that!
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Justin Wood
Awesome knowledge, great price. Recommend to any Subaru guy or girl.
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Mark Schneider
Gene and Karl know their stuff and have earned my business.
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Teresa Miller
Very honest and trustworthy. Highly recommend Subaman.