Brock Automotive Import Service

16501 NW Twin Oaks Dr, Beaverton, OR 97006, USA

Address:	16501 NW Twin Oaks Dr, Beaverton, OR 97006, USA
Phone:	+1 503-941-9564
Site:	brockautomotive.com
Rating:	4.6
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 36

Reviews 7

Kelsey Gill

DONT TRUST THESE GUYS! I took my car in with engine problems and asked them to check it out. I said that it felt sluggish, as well as had issues starting and the engine was misfiring. My check engine light was on and I had already gotten the diagnostic codes pulled- so based on that, I knew that there was the potential of having to replace my catalytic converter. So when they told me that my catalytic converter was so clogged up that it was on the verge of failing, I thought it was valid. However, I asked to see the pictures they took with their scope camera and for some reason they didnt exist... Again, I thought that they were right at this time. They promised that the $1300+ replacement of my catalytic converter would solve all the problems. So I took my car into a mechanic friend to do the work, and when he pulled the catalytic converter off, it was in great shape. It was evident that they didnt actually check to see that it was clogged, instead they pulled the codes and lied about using the scope camera. So when my car broke down, I towed it to Brock Automotive so that they could give me the full diagnostic test I had already paid for. I showed them the pictures I took on my camera of my catalytic converter and they admitted that it clearly wasnt faulty. This time, they told me that my engine was misfiring in two cylinders due to too low of pressure. I asked what the compression test showed the first time I brought my car in. They said they didnt do one since they didnt think it was necessary! They skipped the most basic check a mechanic should do when a car is brought in for an engine check. Now it was too late for my car, the engine needed to be replaced. Had they done the basic checks to start with instead of just pulling the codes, my car might have been salvageable.

Tan Pham

Honest and Trustworthy: I recently took my hot red 2004 Mercedes SL500 to Brock Automotive (09/15/2015) for a FREE estimate on issue I have with my front suspension and steering squeaking really bad. It was so loud that when I drive out of my garage, my neighbors would look at my direction, so I stopped driving my car for a week. Anyway, Brock team inspected my car and determined it was a Ball Joint mounted on the steering knuckle. The Mercedes service book rate estimate it would takes 5hrs for the job because they have to disassemble the steering rack. So my estimate came to $595.00 with Lemforder Ball Joint (OEM part). I then called Mercedes of Portland and asked how much it will cost to replace same part + labor for comparison. They quoted me $1,400 expensive!! So Brock will be the one to service my car. The next day, they called me said my car was ready; theyve tested drove it and no more squeaks. They also inspected the condition of other bushings and ball joints and were good. I arrived to pick up my car, and then met with David Brock (shop owner). He adjusted my total bill down to $450.00 and said he spoke with the mechanic who worked on my car that he was able to completed the job 2 hrs less time than estimate. I am thinking, wow.. I am hearing this right? A repair shop just lowers my bill lower because they can finish quicker than the shop repair book estimate? Wow its rare to find a shop with this honesty and integrity. It really blew my mind!!

Vitya

A good shop is priceless and this shop most certainly is the best. The service is outstanding and the price is very fair and polite. I am a huge car fan and i do work on my own cars but i just can not do everything and this is where Brock Automotive helps me. I had a 5 series BMW that i serviced with them, this car was my baby and they always fixed its problems. I live all the way on the East side of town and do not mind the drive at all, i promise you its worth it. Once i was quoted a price for a check up and when i came back to pick it up they have charged me half of what they quoted me because it took them faster to find the problem. There are many of these good examples with this shop. I will be a customer here for as long as i can.

John Coman

I would not bring my car here for diagnosing anything. Maybe if you already know whats wrong and just need the labor done. They are cheaper on an hourly basis then other places, but they take longer diagnose so you are not saving money. I gave up on them after a quoted 1 hour diagnosis turned into a "we need 2.5 more hours to diagnose this" ($250 bucks total)...turns out another shop was able to diagnose it for 1 hours labor without any problem. They also had to reschedule me the first time I brought the car in although I had made an appointment which was pretty annoying...if I have a 8:30 am appointment I shouldnt have to come back another day because they overbooked people on that day.

Zack P.

Needed to get the tailgate struts replaced on my 2007 Honda Odyssey. Quote from Beaverton Honda: $240, $67 of which was for labor. Quote from Brock Auto: $80 total. "What if I bring in the parts," I asked. Their reply: "Oh, well just put em in for free, its really simple." I have had several other experiences like this with Brock, which is how they have earned my lifelong business. I dont like going to mechanics, because they could pretty much tell me anything and Id have no way of knowing whether they were being truthful. However, the guys at Brock have fully earned my trust for a number of reasons. I hope to never have to take my cars anywhere else to be serviced.

Anonymous User

David Brock and his team have been nothing but amazing in the couple times my car has been in to Brock Auto. I have a 2005 Subaru Legacy that has had an oil leak. The dealership wanted almost $2k to repair. Brock auto took my car and tried a couple different things that helped but did not fix the problem. They then took my car back in and clearly explained every detail. They did the all the necessary work and then some and charged me far less than any where else i have spoken to. Professional, clear, courteous, kind all explain their shop. I have sent several people to Brock and they all agree that they will always take their car there from now on.

Katie Braddock

Weve used Brock Automotive for over 4 years as our mechanic. Theyve worked on all our vehicles from our Hyundai Elantra to our Mazda Tribute and now our Chevi Uplander. I have no idea about cars, so when I take it in I always know that they will be honest and clear about what work needs to be done, if any. I know that Im getting a great price and with a one income family, I appreciate that they will tell me if work can wait. I cant tell you what a blessing it is to know that our car is in safe, reliable, and experienced hands. Thanks Brock Automotive, you give our family peace of mind!!!