Champion Auto Repair

Address:	7013 Martin Way E, Lacey, WA 98516, USA
Phone:	+1 360-515-7242
Site:	local-autorepairshop.com
Rating:	4.3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed

Location

Photos 40

Reviews 8

Jordan Scott

My husband and I were put in a difficult position with another shop that had been "repairing" our vehicles for several years. We ended up needed to find a new shop and saw how highly Champion was rated and their reviews were great. After calling and speaking to Dennis, we brought our vehicle in thinking it was a simple repair and no big deal. The next day we received word that our vehicle was actually a ticking time bomb and it was going to cost 3,000 to 5,000 dollars to fix. I stead of taking advantage of us and taking our money, Dennis explained what was happening and advised that fixing the problem would only put us in a worse position and we should just sell the car. Dennis could have made a lot of money off of our vehicle but instead was a honest person with integrity and advised us what to do according to our needs and not his. I was so impressed and in awe that honesty was the driving force for their company and not just wanting to make money. This shop will be our safety place in the future, knowing that we will be treated like we were family, with Honesty and kindness. I am so glad they are in my city. Thank you Dennis and Champion auto for your compassion and integrity and most of all the honesty!!

Kathleen Wong

Returning from Seaside Oregon, our van broke down on the side of the hwy just before Lacey. We thankfully made it to the exit. We were not familiar with the town so after talking to a few people, someone recommended Champion Auto. We explained to the owner (Dennis?) what had happened (overheated and a hole in the hose) and that we tried to (diy) fix/replace the hose ourselves that morning but the vehicle still overheated. We brought our van in and he explained what needed to be done (release/flush out the air that got into the system). We would not have known what to do. After it was fixed he test drove it and assured us that we were fine. We were off and made it back home to Vancouver BC Canada safely with no problems! We would like to let people know that we highly recommend this shop. They were reliable, honest and experienced. As were in the waiting area with our family, we were also impressed by the shops cleanliness. Thank you again Champion Auto! Gary and Kathleen and kids

Christina Ramos

The day before I came in to Champion Automotive Repair, my brakes all of the sudden started feeling mushy and soft and since they got such good reviews, I decided to take it here. I was really, really lucky I did so! Not only did they fix my brakes (there was a leak in the master cylinder) and not charge me for the diagnosis, we also decided to get my rear brakes changed out because the guy was so honest. When he did this, he heard a funny sound coming from the brakes and also spotted a mismatched bolt, which he fixed for free. I cannot express how appreciative I am! The whole thing (cylinder replacement, brake change, etc) cost me $150 less than Les Schwab quoted me for just changing out the front brakes. The guy was honest and explained everything to me, while charging a VERY reasonable price. Plus military discount and a 12mon/12k mile warranty! What more could we ask for??? :) Bring your cars here to get repaired!!!

Anonymous User

Why Champion Automotive? Easy! They have great service, fair or better pricing and have always had my car ready to go when they said. Let me first say, I thank Champion for making a tough situation as finding an auto repair shop for my family easy. It sounds silly, but I had recently had some bad experiences with service centers. I was a little on edge and will openly say, very critical of the industry. I needed some maintenance on my Dodge and went to my local BBB to find a repair shop. Champion was very easy to deal with. From beginning to end I was impressed by their professional service, friendly staff and no problem attitude. I can say I will not take my families vehicles anywhere else. It doesn’t sound like much to say, “I trust my repair shop”… but can you? Since I’ve been going to Champion I can and I have recommended them to my family and friends.

NIMBLE NAVIGATOR

Recently, got my timing belt/water pump replaced and my front brake pads/rotors replaced. Fair prices and they even agreed to install my own rotors and brake pads instead of their own parts. They were very accommodating to what I wanted. We found out the pads I ordered from e-bay did not fit, so Randy offered and price checked several local stores and then gave me a pros+cons break down on different types of brake pads. I decided to walk across the street and pick up some reasonably costed semi-metallics and Randy installed them in no time. My brakes have never felt better. Everything was finished in one work day and my car feels great. Randy was a very personable fellow and I could tell he loves his job and cares as he shared a lot of advice and we bsd about cars a bit.

Anonymous User

You would have to put a loaded gun to my head before I took my car anywhere else. Champion Automotive is amazing! The staff is knowledgable and always manage to explain things to me clearly. They are honest and take care of their clients respectfully. Yesterday the owner spent two hours on my car and replaced most of the parts that he put in four months ago from my last tuneup. Regretfully he informed me he still couldnt firgure out what the problem is and Id have to take it to a dealership to have it diagnosed, then didnt charge me a penny. Needless to say, yes, I am getting my car diagnosed at a dealership, but Im taking my car STRAIT back to Champion to fix it. I am happy to give my business to this shop, and I wouldnt think of going anywhere else!!!!!

Elan Marmaduke

Open Saturdays, fast honest work and they even invited me into the shop to explain exactly what their diagnosis was. It was pricey- but it was a lengthy involved job and they gave me a deal on the labor. I needed a new mechanic as my old one was getting worse and worse. These sentiments were confirmed when the mechanic at champion showed me some of the poor work done by previous mechanics. My only gripe with mechanics is the amount they charge for parts. Other than that my truck is driving much better and champion promised a 12000 warranty on the work. They even gave me written directions on the work I promised to do myself. Seemed like good, honest smart guys. Ill be going back for any problems in the future.

Anonymous User

These guys are honest and dont try to squeeze extra $$ out of you! What a relief! I just had the worst experience with Midas in Lacey.They wanted to charge me $1,200.00 because my car overheated. I couldnt afford it and was desperate. My boyfriend replaced the thermostat because his friend told him that could be the problem (thermostat cost less than $30). I took my car to Champion to have them check it out and after a day of testing they called me to say that replacing the thermostat must have done it because the car was in perfect running condition. I must say that I have NEVER heard of a car shop telling you nothing is wrong! Champion has earned a lifelong customer!