Qual-A-Ty Auto Care

4022 Pacific Ave SE, Lacey, WA 98503, USA

Address:	4022 Pacific Ave SE, Lacey, WA 98503, USA
Phone:	+1 360-459-8090
Rating:	4.8
Working:	8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–12PM Closed

Location

Photos 9

Reviews 18

A. Useful .Idiot

Was recommended to the place and looked up the good reviews and so felt confident in calling, describing that I needed all 4 headlights worked on...and I was told to bring it in first thing Monday morning.Imagine my surprise when going in Monday morning to have the clerk only talk me out of leaving my car there within the first few minutes.. and not even being able to get any ballpark price quotes - he didnt even want to take a look at the car parked just outside - only that it would cost "an arm and a leg" at their labor prices.The guy at the counter then recommended I take it to another place but said they would also charge an "arm and a leg."By this time I hadnt said much and was stunned - then told him that I had no illusions about the possible cost because I had gotten a quote from another shop so was interested in getting the work done.I am still dumbfounded that he was completely disinterested in working on my car - merely headlights - and apparently was not interested in any of my business since clearly I will never go back there for anything and will not recommend them to anyone.

Anonymous User

My wife and I are new to the area and my co-worker recommended these guys. My wife had to take our 2002 Impala in for repairs. The car would sometimes not start and then other times it would. The guys at Qual-A-Ty Auto Care took great care of my wife and easily explained the situation so that she make the right choice on our repair options. We were wondering if what they did would work, because most answers we looked up on the internet for this same problem with the 2002 Impala could not be fixed regardless of several repair attempts made by others. It has been close to 3 months since the repair and no problems. They also drove my wife home after dropping the car off. They also have oil change services for about the same price (and I think you can get it for $16.95 with a coupon from Valpak) as Jiffy-Lube next door and they do it without all the pressure upselling. Would highly recommend them.

Ramona Gilstrap

I had an emergency where my Aunt got stranded with a breakdown in Lacey on her way back to Oregon.After talking to the parts store and calling Midas, I was desperate to find a shop that could help her & me, since I couldnt get down there personally. When I explained the situation to Ryan the manager and let him know I only had a limited amount of money to get the repairs done & the trouble Id had so far, he was very helpful and was able to do the repairs the same day and get her back on the road for the amount I could afford. They are a stand up business & it was a relief working with them!!

Jody Beth McGuire

Went to Qual-A-Ty auto care with a valpak coupon and was amazed with their service. For under $20 I got my oil changed, fluids checked, car vacuumed, and just fast friendly service. Loved the location- I was able to walk to target and shop around while they did my oil change. I am new to the area and not a fan of Jiffy lube so I am thrilled to have found this place. Highly recommended!

Alex Savage

I always get my car services there, now on my second car and I still go there. They are honest and live up to their business name "quality". I come all the way from the Tacoma area to their shop, I rarely call to make an appointment, they take walk-ins all the time. Great people, great technicians, great owner, great all around service. Highly recommend.

Gloria Logsdon

Great Customer Service, no appointment needed! I went recently for my cv joints and they were amazingly fast and told me everything that was happening before they did it. Even mentioned how long and percentage something was to last. I will defiantly refer everyone to this place and the owner. He is an awesome man. Thank you for all you did!!!

Colby Rush

No appointment needed!i was in and out in under a half hour.great custom service, the guys there know what there doing and all are friendly! They even vacuumed the front of my car, I will recommend this place to everyone Thank you qualit auto care

Don Parr

Quality Auto Care is AWESOME. The customer service is great! Steve the owner always takes the time to help no matter how busy they are. Once he changed my oil himself when I was on my lunch break and I still got back to work on time!

Dagster Blaster

Ive had Steves crew working on three of my cars for a few years now. They know what they are doing, get the job done quickly, ethical business people, and friendly. Nice to have a place I can trust doing business with!

Patrick Sheeley

Steve, Ryan and the rest of the staff at Qual-A-ty have been nothing but helpful. Since moving to Lacey I have brought all my cars to them for repair because I know Ill get quality service and an honest price.

Erika Brennan

Ive been going here for years and they are very good mechanics, honest and fair. Their Pricing is reasonable and you can often get same day service. I would recommend them everyone.

jody clifford

Great customer service and experienced technicians. I highly recommend Qual-A-Ty Auto Care to anyone looking for a great auto shop with unbeatable prices.

Vincent Riggs

Great job and a great price. Experienced techs. I take all my cars to Qual-A-Ty. I tell all my friends and family to go there. Cant be beat.

Billy Kidd

Simply the best around Steve is not only knowledgeable but also cares about his customers. They have my business for life.

Travis Kirby

Great people great price in and out fast i did not have an appointment these guys know what there doing

Marcus Langworthy

Awesome place! good People! No appointment required!great prices? The know there stuff

Brandon Willis

Best customer service from helpful and knowledgeable technicians, with great pricing!

Mike Clifford

Great reasonable service that can be trusted. Highly recommended.