Mr. Rooter Plumbing of Portland

Address:	260 82nd Dr, Gladstone, OR 97027, USA
Phone:	+1 503-610-4183
Site:	mrrooter.com
Rating:	4.7
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 9

Reviews 10

Nadja Knighte

Ive hired Mr. Rooter of Portland a few times. The first time was years ago when I lived in a manufactured home and regular plumbers would touch these homes and they were a blessing then. Just last week I need them again,this time for a standard home, and they came and replaced my garbage disposal for a reasonable cost. Then checked all bathrooms, laundry room, and kitchen plumbing for free. Answering all questions with respect (no talking down because Im female and/or lack of experience with plumbing), and they gave me great info on how to keep my pipes cleaner too! I was so impressed with the customer serves both these men gave me, again on the care, service, respect they give the home owner. I wont use any one else! They were honest with me on pricing (as I looked around for cost of garbage disposals), they cleaned up after themselves leaving everything as I originally had it. Ill say it again, I wont use anyone else! You cant beat the customer service; for example they called and let me know they were going to be slightly delayed and then again when they were about 15 minutes away. I feel and believe I got my moneys worth! Need plumbing issues repaired/fixed, call Mr. Rooter!

Mike John

This Mr.Rooter. I by far worst Plumbing co around. My grandma has used them for years. As far back as I can remember. She has a sewer line problem. So she called Mr.Rooter Portland for the job. The came out did a camera view down pipes stating 30ft of sewer line need an be replaced. Quoted $6000+ for the job. My grandma lives off social security so I will be paying for plumbing. So I had 3 different quotes/Bids. Another Company came out to the location ran a camera down the drain explaining the pipe was only clogging in a 2ft section as everything else was new pipes would not need be replaced. Costing a huge fraction less than bid from Mr.Rooter. So the job went from 30ft to 2ft. Needing whole yard dug up etc... when in reality I can dig the pipe which is 2ft underground an replace 2ft part pipe. Instead of Mr.Rooter coming out an digging up whole yard with excavator. Rediculous that big companies such as this think they can get away with jobs such as this. I hope this reviews changes alot of minds about this company because we will not be having any work done by this company for now on.

Melissa Mayea

I had called for a quote for a video and locates and was quoted 185 to most likely a little over 200.00 from a young girl. I took a day off work and had called around to several other companies that were about the same price, so I choose to go with Mr. Rooter because they were local. When the plumber came to my house, he said it would be $336.00!!! It was a brand new clean out and pipe? I told him what he was quoted and he knew that I was quoted that and said if I dont like it, I need to call and complain. It sounded like this has been a problem with them in the past. I called and asked if they could work something out with me since I was misquoted and they did not. Poor Customer service for sure. I went with the company down the street, Drain away plumbing. They were honest and not overpriced. Again, brand new clean out drain for easy entry as well as new plumbing. Pretty simple if you ask me.....

Stephanie Johnson

Quick, efficient customer service and problem solving. We have had a reoccurring plumbing issue in our commercial building. Two other local companies left scratching their heads about our issue and gave us a band aid fix with a very costly long term solution. Mr. Rooter’s tech, Justin, came out within 90 minutes of the call and thoroughly assessed our entire system with state of the art equipment. We had clear, simple answers and solutions to this ongoing headache within a short time. Justin made great use of his time while onsite during a waiting period by fixing other little issues, he never stopped moving. It really felt like he was on our team, and that is rare to find these days.

Bill Rose

I had a backed up shower in my basement and called Chris Moore at Mr Rooter he was at my home in 30 minutes even though it was 7:30 pm. He came in looked at the problem and said let me run my camera down and see what we have, he discovered a clog as well as a break in the main line. Long story short he had the people come out and dig down and replace 5 ft of pipe and solved our problem, the pipe replacement guys were great it was 20 degrees and snowing while they worked and got it all done. Very professional and priced reasonably. I would recommend these folks to anyone.

Michael Cereghino

Joel came out on a Sunday and repaired the broken/stuck cartridge inside our faucet for our bathtub/shower, also installed a new gasket in the tub overfill pipe as the old one had gone bad. Told me a few helpful maintenance tips and pointers on a few plumbing things I had questions about. Awesome employee and represented Mr Rooter in the most professional manner, awesome customer service!! This was the 3rd time Ive used Mr. rooter plumbing in the 7 years of owning a home and I wont hesitate to use you guys again for the next issue that arises. Thanks

Kerry Ferketich

So thankful for Mr. Rooter! We had a pipe break on Friday night, along with everyone else in the city! Called dozens of plumbers who were booked solid. Mr. Rooter took my info and told me they would get back to me the next day once they knew what they could offer in terms of an appointment. Heard from them the following day and they were able to send someone out within the hour. The plumber was great and it seems to be a job well done! Everyone we talked to along the process was very helpful and kind. Just what we needed in that situation!

Jayme Defae

“They came to help on a Sunday. Kevin was thorough and used a camera, and water jets to clear the clog. He was very clean and professional. He explained all that he did and inspected all the pipes to give us an idea of what we need to fix later in our new home. Mr. Rooter had to come in after the previous plumber snaked the drain to release the clog and it clogged again within two days. That previous plumber wouldnt come back out because it was a weekend.. I recommend Mr. Rooter to anyone who wants a clear understanding of whats going on.”

Will Lee

I would give 4.5 stars if google allowed it. Zack cleared my kitchen sink pipe of a blockage that I couldnt reach with my auger. He was very patient with all my questions, explained everything, and showed up 45 mins after I made the call on a Sunday afternoon. The reason for not a perfect rating was because of Mr. Rooters pricing. However, there are little to no 24/7 options in the PDX, and I justify the cost based around how quick the turnaround was from the phone call to receiving service. Overall, I recommend Mr. Rooter.

Sara Youngbar

We have used Mr. Rooter on many occasions,In Portland and in Bend. The reason we are committed to using Mr. Rooter is they never disappoint. From scheduling to the plumbers they make sure you are well taken care of and very accommodating for YOUR schedule. The other evening a plumber was scheduled late in the afternoon to accommodate our tile setters timeline, the installation of the shower valve was tricky...he stayed until Midnight to get the project done!!! You could not ask for better service!