Address: | 11575 SW Pacific Hwy #176, Tigard, OR 97223, USA |
Phone: | +1 971-231-9071 |
Site: | skookumplumbing.com |
Rating: | 5 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM |
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Catheryn Mancarti
We worked with Skookum under their previous name Reliant to re-plumb our entire home and a bath and kitchen remodel. The experience with Reliant was not totally smooth, but they made right on their mistakes. As a result we looked forward to working with Skookum on the remodel of our second bath and polish off remaining plumbing replacements that we deferred. Big Mistake. Everything about this was a mess, and they have only made some of it right. - They created what only could be described as a jerry-rig in our laundry room, where instead of putting the plumbing/waste lines in the wall (which was opened for this purpose) for draining, they put it all on the OUTSIDE. Andrew the owner had to come and redo the work. - After they redid the laundry room waste lines, our that whole area of the house smelled like raw sewage, but they would not come back to fix it because, I cannot guarantee it did not smell that way before. They were going to charge me $275 versus make it right or split. I spent over $14k with this company. I currently have a rag in the top of the waste so smell does not come out of it. - They just took the hose bib off and did not replace the piping in the wall, and it was sticking 2" off the outside wall. They had to return to re-do it. - They unhooked my HVAC venting in the crawl space to get access to plumbing and just left it there. I am having another repair person fix it now. (They did this the last time also and we had to have it repaired then as well). - They never closed out the permit. I had to call the county and I resolved the remaining few issues. - They installed my steam valve crooked and that had to be redone - The were unable to install my steam cover, due to installing it upside down. I had to deal with getting a replacement and I installed it myself. -The owner, Andrew constantly complains about how the plumbing business sucks, how he needs to get out of it and how hard it is to find good people – really not a good way to instill confidence in your customers. P.S. We were in the building industry for years, so we know the difference between the way things should be done and not. In this case though, anyone with common sense can see the problems here.
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Henry R
This is the second week in a row we have stayed home all morning on our day off for a multiple hour window to not only not have Jeff the plumber from Skookum show up but not even contact us to say he wasnt coming at all. Every selection on the phone menu goes the same place, to Jodi, who doesnt answer so you cant get ahold of anyone. The work was also not great. Our entire bathroom wall was ripped out to fix a leak and it still leaks. Do not recommend.
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Derek Terrill
I work for a property management company and get 5 star service from them everytime I call. I would recommend them to everyone that has a plumbing project.
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Allison Grice
They are great! Responsive and super helpful. If you need a plumber I recommend calling Skookum!!!
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Ethan Phillips
Gave amazing customer service and arrived on time!