Address: | 58405 Columbia River Hwy, St Helens, OR 97051, USA |
Phone: | +1 503-397-0550 |
Site: | lesschwab.com |
Rating: | 3.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Lizz McClaflin
My husband went in to have his tires balanced on his Saturn due to it driving oddly. The first young man that helped us told us that there was nothing wrong with the car. Afterwards another gentleman helped us and told us the tires needed balanced. The next day the car started shaking horribly while it was being driven. At first we thought it was an axle problem due to my husband working in a rock pit. We ordered the new axle and when we went to replace it we had notices the lug nuts on two of his tires where hardly tightened at all! On Friday (April 14th 2017) my husband took in his truck to order new wheels and tires. The next day (Saturday April 15th) the wheels and tires had been replaced (which was nice that it was so fast) BUT Les Schwab had SOLD my husbands old wheels and tires to someone WITHOUT his permission the same day we pick up the truck. Two insedents in a row. My husband and I are both very unhappy with the service we received. We will be taking our business elsewhere from now on.
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Steve Little
Went in on Monday after getting a quote from them last week for a front wheel bearing. Original quote was for $159. While checking in car I happened to notice that they were going to charge me $249, without even telling me they ordered different parts. Said they guy who did the quote did it wrong. Nice $100 dollar surprise. Will take it elsewhere. After posting this review I was contacted by Chris at Les Schwab. We talked about the problem and he took care of the issue. I took the car back and they fixed it at the original agreed price. Will take it back there again.
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John Woods
after 10 years of being a customer here all I can say is Ive never been disappointed. recently Javier has gone above and beyond showing the utmost patience with all my questions and indecisiveness. sure you might have to wait seeing its the only close les schwab but the showroom is always clean and theres always coffee and popcorn. if you think they have a lazy work ethic all you have to do is look into the shop and I guarantee you wont see it. I will continue to be a happy customer and I think any reasonable person will be impressed with them.
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Andy Land
Front staff was not professional. They worked on the wrong tire after staff were told over 4 times the specific tire. They over inflated the tire they worked on 47psi , rated for 35. didnt even touch the one with the leak psi 27 when it was looked at down the road. They didnt test the car by getting it to highway speed as indicated before hand and before work to see the 2ND reason it was there. It still knocks violently when breaking. A tire= break shop that doesnt fix either, hmm. I would choose a better tire shop!
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Mario Hanman
THE BIGGEST CHARLATANS AND THE MOST CROOKED FRANCHISE I HAVE SEEN SO FAR. FOR A REAR AXLE BRAKE JOB THEY WANTED TO CHARGE ME $1277.95, THIS IS NOT A TYPO. I’VE GOT THE SAME JOB WITH NEW SHOES AND CALIPERS PLUS LABER FOR 1/4 THE COST. THEY WANTED TO REPLACE BASICALLY THE WHOLE BRAKE SYSTEM, MASTER CILINDER, CALIPERS, SHOES AND PADS, ALL HOSES, FOR FRONT AND REAR AXLE. FRONT BRAKES WERE DONE JUST 3 MONTS BEFORE, ALL NEW CALIPERS AND PADS. ALL I NEEDED WAS REAR AXLE AT THE RECOMANDATION OF FIRST MECHANIC.
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Nicole Braden
Visited the st Helens one first. Then visited one in my home town and I was told Id pay for a four tire alignment (knowing my cars a two wheel drive only) for at the st helens store but when I asked about the same alignment at longview they told me my car only needs two wheels aligned without doing major work costing me more than quoted. The staff was very friendly and didnt push
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Greg Holmes
Bad Service . Bought 2 Brand New Tires not even 2 weeks old and I go to make sure my trend is good and boom metal is showing threw the tire Come To Find Out They Wont Even Warrenty Or Fix My Tires? After 2 weeks of Use? The guys kinda just laughed and said no Im not warranting these. Stupid Mutherfuckers Think Im Still Gonna Pay Them For The Tires hahaha
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Dan Mcafee
Called ahead to make sure they had my size tires in stock. When I showed up the lady at the counter was very rude when I asked to have a tire inspection, then I was told the tires they had for me would rub my fenders!!! What kind of tire shop has someone drive a hour and a half to get tires that rub? This one does!!! Waste of my time, thanks for nothing!
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Anonymous User
Wanted $214 PER tire + $20 PER tire to mount and balance. No free flat repair either. Went to Scappoose tire and got tires at $189 for TWO + free mount/balance/free flat repair! Horrible service and didnt seem to care that they lost mine and my husbands business. Dont know how they stay in business with that attitude. Freaking corporations.
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Jeremy Dueck
I had a last minute blowout on a tractor and the local tractor shop didnt have a tire in stock but this Les Schwab had me fixed and back running same day. Easy fix, good price and great last minute service. Great job.
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Ocean Mariner
Own 97 Ford, 3/4t, 4x4. F Brakes and front end parts. Excellent service by Chad. Because of the repair time involved, gave me a ride home and a pick up when done. Great job. Steers and brakes like new.
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Derrick Duehren
I have been a big fan ever since they fixed my first flat tire for free. I buy all my tires there, but can ussually get a better car-repair deal from my local auto repair shop.
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Cassandra Starrs
My battery died in the 109 degree weather while I was out of town. Stopped in here with my dog and son. Was helped right away and was on my way home in no time.
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Daysha Anderson
When you have an appointment at 2pm and they are just putting it up on ramps at 420(I know right) Why is it Columbia county has the worst service everywhere.
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WHATEVER YOUR NAME IS
These guys are always helpful and willing to get my vehicles fixed and rolling down the road ,any weather any vehicle Big Rig or travel trailer...
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Anonymous User
Les Schwab quoted me $600 for a single axle brake job. I checked around and found the same exact job for $225. Shop around dude!
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Anonymous User
This place can kiss my balls they tried to sell me a tire for 400 freaking dollars for a 19 inch tire and it wasnt even a pirelli
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Anonymous User
They look at your shoes when they decide what to charge you. Wear your grubby clothes if you hope to get a flat fixed for free.
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Randy Downing
Been a customer for 39yrs. My dad was a customer longer than that. The service is worth the extra $$.
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brian wallace
Super lazy and slow. All the bays are filled up to look busy. But the work ethic is super lazy
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june vandolah
Thank you Les Schwab (97051),
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Lorenzo J.
We needed a special key to remove the lug nuts off a Mazda and they happen to have it.
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Phillip Barton
Never had a bad experience with Les Schwab. Friendly folks. Good service.
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Pooh Bear
Its alright. But the employee that helped me with my last visit was rude
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Robert Cotton
Very helpful. Been going here for years and have never had a problem.
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Tammy Waters
Efficient hard working bunch here... Great customer service
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William Krause
I have used Les Schwab for years. I love their service.
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Jennifer Chartrand-Tangsrud
Always dependably reliable. Always great service!