Address: | 2105 Ira E Woods Ave, Grapevine, TX 76051, USA |
Phone: | +1 817-488-9414 |
Site: | cubesmart.com |
Rating: | 4.4 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Wise Moving Company LLC
Extremely unprofessional. We booked units for one of our customers and when we went to sign for the units the managers tell us that they cant give us the units because they had issues in the past with other companies. When I reserved these units they were aware of our company getting the units for our customer. Not once did they tell us over the phone that they wont be able to supply the units to us. They waited until one of our staff members arrived there to tell us. Any business looking to do storage for their clients do not use this place. They will waste your time. I will be telling all of our customers and vendors about the unprofessional "managers" at this facility.
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Luther Hart
The very best customer service experience ever encountered. May, on-site mgr was very insistent on providing the best experience while dealing with the haggle and stress that goes along with hassles of a quick move. I found a self storage that was a bit cheaper in price but I chose cubesmart based on the level of customer service with this business establishment. I will recommend this company to all friends and relatives in future endeavors. Thanx May
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Arian McDonnell
This is the best storage facility I have used in Dallas. Miriam Sellers is the general manager and she has gone out of her way to help me facilitate challenging moves. They offer the largest air conditioned storage units I could find and the rate is excellent. I highly recommend this place to anyone needing secure climate controlled storage. They have a referral program and specials so take advantage of them because it makes a significant difference.
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Rebecca Stallings
Started moving in today after talking to mym about pricing. When I showed up to view the property, Paul was very helpful in letting me know how to access my unit and get in the gate. Beside from it being very well priced and clean, there is carpet in the hallways creating a quite move as well as a high tech security system which allows me to feel safe coming in and out with my items. Highly recommended.
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Lindsey Avery
Well. We pay over $100 a month for a unit here and, while it is convenient to move furniture in and out with air conditioning, we arrived to move some of our things and there was A DEAD MOUSE IN THE FLOOR OF OUR UNIT. And there were mouse droppings piled in the corner. Needless to say we will be removing our things and we wont do business with them again. So disgusted.
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Kerry Grimes
We moved into a unit yesterday and couldnt have had a better experience! Very professional! The prices are better than anything in the area and we got a free truck to move our things in! The units are climate controlled and it made things so much nicer being able to move in air conditioning. The office personnel are helpful and friendly and very personable.
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Cliff Beaubien
One of the best move in experiences ever!! Joel the manager was incredibly kind and helpful. On move in day they have a box truck that is available for free! All you do is pay for the gas that you use. The facility is clean and easily accessible. Absolutely great storage facility!!!!
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Alexander Hilario
Went their last night and really like the place. They keep the units at 80 degrees in Summer and 55 in Winter so it means my stuff wont get ruined. Summers in Texas are brutal. Hours from 6am to 10pm so Im able to get to what I need.
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Devon Kirschner
Mym was unbelievably so helpful and friendly. The Cube smart location at grapevine was Brie clean and spacious, not to mention free free coffee and water. Totally recommend this place !
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Tara Wood
Paul Smith was AWESOME! Very informative and explanatory. Made sure i understood everything. He is a positive upbeat people person. Very pleased thx cube storage!
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NP Cabrera
I was greeted by a very pleasant and friendly attendant. Made us feel welcomed. A very easy and smooth set up transaction.
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Evelyn Ramos
Professional and caring staff who understand moving is a stressful process. Very happy with location and treatment.
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Katie Kennedy
Beautiful, new facility with AWESOME customer service! Mym makes you feel like family!
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Linda Patterson
The staff is awesome very patient, knowledgeable and friendly.