Ashford Memorial Auto Repair

835 Dairy Ashford Rd, Houston, TX 77079, USA

Address:	835 Dairy Ashford Rd, Houston, TX 77079, USA
Phone:	+1 281-497-8840
Site:	ashfordauto-hub.com
Rating:	4.5
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–12PM Closed

Location

Photos 9

Reviews 11

Tom Irick

Absolutely the worst mechanic ever! I took my car to Ashford Memorial Auto on two separate occasions and in both cases, they failed to correctly diagnose the problem. I took it to them mainly for convenience because they are close to both my home and work. They seem very legitimate, warm, and they do have good customer service skills. But to actually do the work on your car and fix it correctly this isn’t the place to take it to. The first time I took my car there I had the oil changed and the turn signal light replace. I also told them that my car was overheating some and could they check it because the radiator is full and had been replaced a year ago. The oil change and light cost me $80 bucks; the overheating problem they told me that the radiator and water pump needed to be replaced. I later learned that there was nothing wrong at all with the radiator, it was just the water pump and the system needed to be flushed. The next time I took my car to them, I was having issues with the car not starting every time. They looked at it and told me that it needed a new fuel pump and filter; $800. I simply couldn’t afford that. Check Amazon and found all of the parts I needed to do the job myself for $120. I got the pump and filter in and still had starting issues with the car. I got a diagnostic code reader and attached it to the car and found that there were no issues with the pump, but the crankshaft sensor had gone out and there were some fuel mixture problems, which leads me to wonder did Ashford connect a code reader to the car? How much more would it have cost me to have the crankshaft sensor replaced? Another $1,000 to $1,200? It seems to me that all Ashford is looking to do is pad their wallets and not actually fix your car. I would probably put up with poor customer service if I could actually get my car repaired for a decent price. Here youre just getting ripped off with a smile.

leannechealy

AWESOME MECHANIC. Ive been to several different mechanics trying to find the root of the issues with my car, and havent gotten anywhere. I have battery problems, sometimes cant start my car, electronic things randomly turn off and on. When my car completely died, I got it towed here on recommendation from my brother. They fixed a couple of issues first time, and my car ran okay for a few weeks. I brought it back, explaining that the issues started again, and they fixed a few other things. When I picked it up, it died down the street after I turned it off to get gas. I left it at the gas station and they picked it up, no charge. (Ill say, they did fix several things the first two times, but I drive a volkswagen and they are very finicky. I dont blame them at all for thinking it was fixed.) This time, I got my car back and there were NO issues at all. My car ran like it was brand new. Several mechanics have tried to fix this problem, but only Ashford Memorial has actually fixed it! And all at a good price. The first two times they didnt even charge anything at all because either the issue was too small or they wanted to make sure the problem was solved completely. I called them after the final pick up a week later to pay, as they wanted to make sure my issues were completely gone before taking my money. I will forever recommend them to everyone I know. Nick and Boz run a very honest, awesome family business. Thanks, guys!

Ashley Dillon

I fear going to the mechanic the way some people fear going to the dentist. I knew there were quite a few issues with my vehicle, but every time Ive taken it somewhere, it was that everything was going to kill me if I didnt spend thousands of dollars right now. Not here. I told Boz my situation, and he and his team prioritized the work, making safety and passing inspection the first priority, and then preventive work, and then what will make things more comfortable. I paid a fair price, to say the least, and my vehicle was ready within 24 hours, inspection passed. And it drives wonderfully! All the creeks, wobbles and noises are gone. Ashford Memorial Auto Repair has certainly made a loyal customer out of me.

Scott Wegner

This is a very honest and knowledgeable auto repair shop. My family has taken our Mini to them on two occasions to day, and they have done first-rate, professional work. I believe the business if family owned and run, and everyone in the business is gracious, appreciative of the customer, and seeking to provide good service. They do excellent and intelligent repair work: they research, diagnose, and repair the actual problem. In contrast, many shops only seek to do volume business of replacing parts as quickly as possible. They excel in all makes and models, and know how to repair many of the less-common makes and models, like Minis.

Halee Scott

I have been taking my car to Ashford Memorial for a few years now, and I have never had any issues with them whatsoever. They have never recommended something that my car didnt need and I know that I can trust them on recommendations and pricing. They are genuinely some of the nicest, most honest people I have ever met and are great mechanics, too! A few months back my car needed to be towed to them with battery issues. They worked hard to clean and repair my cables instead of just having to get them replaced - saved me around $200! Highly recommended.

Homer Simpson

The best mechanics. Good prices. Very friendly and nice people. No up selling or trying to trick you into buying unneeded parts and repairs. Fixed my brakes for a low price. Took my AC in to be fixed, and they told me I forgot to press in the button. No charge and no up sell of things I dont need. Then they told me my inspection sticker was about to expire and offered to do the inspection. There are no donuts.

Mark Van Beek

We recently had an issue with our power steering line and took it to Boz @Ashford Memorial Auto Repair and he took good care of us! We had a few followup issues, and nervously had to give Boz a call but he quickly took care of us. Top notch customer service! They even picked me up at work to return my car to me. Thanks Boz and Richard!

Jimmie Jaimes

Do not use this place. They make a list of every little thing they can fine and tell you ; you have to pay that to get your car fix. They call it a hit list. Even if some of the pair can wait for a later time . The average bill there is $1, 000. Dollars.

Judah Stephens

My family and I have been using this shop for the last 2 years for a wide array of vehicles and I still havent found any job that they cant handle. It is a family owned business that is one of a kind in integrity and service that I highly recommend.

Perla Cantu-Arroyo

Last year my husband and I took our mini and we were highly satisfied. They are super friendly and the cost was very reasonable. Were taking our mini in again and we know our car will be in good hands.

Kathleen Hannah

Owner and employees knowledgeable, helpful, professional, TRUSTWORTHY, and very nice. Family has been taking cars there for years. Owner operated.