Memorial Conoco Car Care

13202 Memorial Dr, Houston, TX 77079, USA

Address:	13202 Memorial Dr, Houston, TX 77079, USA
Phone:	+1 713-827-1816
Site:	memorialconoco.com
Rating:	4.3
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed

Location

Photos 20

Reviews 6

Hell Raiser

Sharks!!! Avoid at all costs!!! Drove in from the North and my rear drum brakes had about enough after the trip. Being as I just got in town and was staying with family I could not do any of the work myself. I do all of my own work all of it. After checking online and seeing the good reviews(people paid off for sure), I thought Id give them a shot. They were local and in the neighborhood they were in I assumed I would get the great service as well. This was not the case at all. This is a terrible group of people that prey on those less fortunate or in a jam. Im sure they thought they could take advantage of me from being out of state but Im not the one buddy. First red flag was they had never scene rust before. But that was only the beginning. When they starting listing much more work then needed to be done, I knew they were scammers. Much more way more ridiculous amount of work. $1800 quote I received for rear brakes. I was completely dumb founded to the parts they were saying needed replaced master cylinder, brake lines, drums, pads blah blah blah. Even said my lug nuts were wrong lol.. I had just done a lift so I know what my undercarriage looks like and I knew my brake lines were fine. But oh no they said they needed replaced. I shut them done and said no way pal. Then they insist it was too dangerous to drive. I knew better and got out quicker then I came. Being a car guy I just could not believe the service here that these guys tried to provide to me. How could you even sleep at night taking advantage of people like that? Im still shocked 6 months later. Im sure they take full advantage of those not knowing anything about their vehicles. Makes me sick. I ended up taking my truck further down the road. New pads and drums turned for $169. Running perfect ever since. I used to stop here in the mornings for gas as well as its convenient for me. Not any more and never again! Not a dime of my hard earned money. If I broke down here I would tow it else where.

Anonymous User

This friendly neighborhood gas station seems like a great place to take your car. My advice is-dont. We supplied a water pump and power steering pump, they charged $550 in labor to install the parts. The tech didnt fix everything, he left a leaky hose(he says he wrapped it in teflon). I made the mistake of letting my wife pick the car up and never got the full report. For that kind of money you would think they would replace the hose and fix it right. He states that since he didnt do the diagnosis and didnt supply the parts there is no warranty. My daughters car is now out of power steering fluid and the pump is making horrible sounds. This gas station doesnt really have the customers best interests in mind, they are married to what the "book says" on hours. My wife took her car in there to have 2 brake sensors installed(again, parts we supplied). They quoted 2 hours labor @ $94 per hour. I completed the job in 43 minutes with inferior tools in my driveway. I would guess with their lifts they could have completed that install in 15 minutes. The techs comment was, "if you cant afford our rates, you shouldnt come here" and "we dont like customers that diagnose their own repairs". This is not the community gas station you can rely on to not rip you off or one that wants you to keep coming back!

Amie Lynn

Wow couldnt believe it. I have a 2003 Honda Civic and noticed that the oil in my car looked like chocolate milk ( which can be really bad) I took it to Memorial Conoco and had them look at it they told me that my block was cracked and to get it fixed would cost me near $4000.... I had my brother a tow truck driver pick my car up and take it to my dads mechanic, He looked at it and told me that it was just a problem with my head gasket leaking and it would cost me $350 to get it fixed!!!!! I had him print that out for me and went back to Memorial Conoco and showed them.... they flat out said that I was lying and the shop my family has been using for 17 years didnt know what they were talking about, Im a 19 year old girl so Im pretty sure they quoted me so high cuz they thought I would just pay to get it fix and not have someone else look at it but to call me a liar and say another shop didnt know what they were talking about... Come on they where just RUDE and over priced I WOULD NEVER SEND ANYONE TO THEM!!!!!

Anonymous User

I moved from Phoenix last year, where I had a mechanic that I loved. That shop was one of the hardest things to leave. Just last month I came across Memorial Conoco and the hole in my soul has been filled! I get the feeling that Mike is completely and totally honest, which, as we all know, is tough to find in a technician. One indication: he never once told me how honest he was! Actions speak louder... Memorial Conoco employs the best people. Everyone in the garage knows all about my car, and theyre all friendly and fun to talk with, as well. They provide the best parts and the best service. Yeah, their rates arent bargain basement, but they arent one of those boutique shops where people go because they think its fashionable, either. After visiting a lot of shops in Houston (old car, yknow?) Memorial Conoco is, hands down, the best deal in town. I thought maybe they should have fresh baked cookies in the office...

Moose Rosenfeld

While there are many auto repair shops in Houston, few, if any, compare to Memorial Conoco Car Care! I have used them exclusively for the past several years for both our cars. Mike Balzer & his techs are just a great bunch of honest, hard working REGULAR people. I was recently going out of town to a convention. I had many things to do the day before. I walked out to my car & saw I had a flat. After several calls to see about getting roadside service, Mike & Ed came to my house, put a spare on, drove away, went back to the shop & fixed my flat, which I got back later that afternoon. They didnt need to do that. They just did it anyway! I appreciate their keen sense of detail. I want to drive my car for many more years! They make the necessary repairs & nothing more. I TOTALLY trust them. If you need a great place to get your vehicle serviced, dont hesitate to give them your business!

Robert Newell

Took my Subaru here for an oil change and found their prompt service, honesty, and fairness a refreshing change from the usual pressure-filled visits to the dealer. I really appreciated that Mike and his team only changed or replaced what was needed, rather than trying to push unnecessary work on me. Just recently, the day before I was to drive out of town for the holidays, I noticed a small oil leak caused by a worn out drain plug washer. Its a $1 part, but the dealer wouldnt replace it without a complete and unneeded oil change. Rushed over to Memorial Conoco with the part. They took care of it for free in about 20 minutes. Super nice of them. Ill definitely be back when my car needs work in the future.