American Automobile Association (AAA) - Houston, Texas (TX)

Address:	9311 Katy Fwy e, Houston, TX 77024, USA
Phone:	+1 713-284-6489
Site:	texas.aaa.com
Rating:	2.6
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–2PM Closed

Location

Photos 14

Reviews 10

eduardo rods

I had and accident not to long ago and i had this agent William Haseltine worst agent you can have he acts all nice and stuff at first. He almost forces you to sign papers by saying that you wont get no money if you dont sign by this week and things like that. i dont understand how AAA can hire people like him he get and attitude only because we wanted him to explain to us the paper we where going to sign. bad agent hope you never have to deal with him.

Tom Beard

The Katy Freeway Office (Houston) lost my paperwork, did not send a bill and then canceled me. When I called they admitted the mistake, but said they could not help. I asked for a number for a manager and was told that they would not give out any numbers. I have e mailed the national office and hope something will work out because I am on a limited income and now I cannot even drive to work. THANKS AAA!!

nabhan alo

This place was my favorite till today Ive got bad experience with agent Michelle Padalino , she wasnt helpful cause she let me wait long time to fix small thing in my policy I understand she may was with customer but I believe she wasnt . the receptionist was great .

Allison Ward

I locked my keys, in my van, after changing a diaper at the park. Thankfully, AAA was there within minutes to assist me. I love AAA Roadside Assist! I have also picked up maps for my dad at the Blalock location, which are helpful when he travels.

Kimberly Hahn

Staff is friendly and helpful. Always get the answers I needed and they are great about making sure I am aware of related things that might interest me or save me money, but shared without any sales spin or pressure.

Eduardo Assis

They do not stay open until 5 pm. I arrived a few minutes before 5 and they were already closed.

gio limon

Not helpful if you have a bmw, cant cancel my membership without going but my car is immobile

Jeanette Wai

Services offered are good, but customer service at the Katy Frwy location is just average.

Cappy Bisso

Always a pleasant experience.

fardin bahadoran

VERY BAD SERVICES