Address: | 5512 W 34th St, Houston, TX 77092, USA |
Phone: | +1 713-956-1145 |
Site: | santaanaautocare.com |
Rating: | 4.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed |
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Robbie Frederick
First off before I brought my vehicle here I went to a couple of other shops. Santa Ana has a mechanic shop and a body repair shop. I needed the services of their mechanic shop. So as I was saying I went to a couple of other mechanics which wanted to overcharge me and they always seemed to have an attitude. They never provided me with enough information as to what was wrong with my vehicle and when I would ask about it, they would give an attitude. Santa Ana looked at my vehicle and got back to me the same day with my options. The options could have been very limited but the guys at Santa Ana made it possible for me to have more options. I felt their prices were very reasonable. They repaired my car very nicely and also informed me of future problems that could happen. Since then I have been bringing my vehicle to Santa Ana. I had my shocks and struts replaced by them. I even had them put a new engine in my car. The also changed my brakes and my clutch. When they replaced my clutch I was initially getting engine work done. What kind of got me was instead of putting everything back together and then informing me I need a new clutch, they called before they put my engine back together and inside the car and informed me that my clutch needed to be repaired soon. They informed me that they could do it right now and not charge me for the labor, but only charge me for the parts. I feel any other mechanic would have taken the more money route and informed me after the job, so I could pay for the labor again on top of the parts. My car is having alignment issues now, they looked at it and figured out the problem. Even the owner of the whole company took the time to talk to me and took the time to look under my car at the alignment. I honestly could not believe it. Also, when I had to leave my car there they gave me a ride to my house. The service is simply amazing and the work they do is very professional. By the way I am only a 24 year old guy. So lets be honest a young person is very easy to screw over.
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Karla Maradiaga
I went in for a standard oil change. Everything was smooth and quick and they even added coolant and fixed a small front bumper problem free of charge. I have been to other mechanics that find any reason to overcharge you hundreds for their services. Santa Ana has great prices and excellent customer service! They go above and beyond to make your experience a positive one. I would highly recommend this place.
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James Moran
I recently had some car trouble and it was over the weekend. Even in their off hours, I was taken care of thoroughly. They got my car in and when they opened on Monday they had me driving away with it repaired Monday evening. That gave me multiple options as far as different ways of repair and pricing. Take service all around I will always look to them for my repairs in the future.
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Eric Bae
After getting tired of dealerships, I finally found a shop I would recommend to anyone in the Houston area. I actually got mechanical work done here and loved how communicative and reasonable they were with their price and duration of repair. Nora at front desk is very helpful and Mohammed is honest and great at fixing cars. You wont regret. Highly recommended!
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Audreana Roberson
Hassan is an amazing guy and even better owner. Ive been a regular at Santa Ana for some time now. Every time I come with a problem Hassan gives a solution that actually fixes the problem and not make his pockets bigger. Hes every reasonable and strives for customer satisfaction. This is one of the few auto shops I trust.... Thank you Hassan!!!!!
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Kelli Haltom
My fiance and I recently moved to the neighborhood and I came here based off of the positive reviews. I went in for an oil change and check engine light. Service was fast, friendly and they kept me informed every step of the way. Im glad I was able to find a great place so close to home!
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Johnn Peralez
This is my second time going there for a standard inspection and I was in and out pretty quick with no issues having waited less than 20 minutes. In general I normally I find it hard to trust mechanics but after today I would say I look forward to taking my car here in the future.
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adrian velarde
Highly recommend!! People please if your having problems with your vehicle this is the place to go. Very good prices and honesty when it comes to the diagnostic of your vehicle. Youll be satisfied and have the peace of mind that your vehicle was well taken care of!!!!
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Ryan Estrada
Hassan and staff were very helpful and gave great customer service. When I was there I found two customers who had their state inspections done in minutes. Santa Ana Auto Care gets the job done quickly and efficiently. I will definitely go again.
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Thomas Lopez
Mohamad and his team are the best. I took my care in for a regular auto repair and thought I was going to be spending 100s. They found the problem and fixed it for under $75 dollars. Thnaks Santa Ana Auto Care for your Auto Repair Services.
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Jennifer Myers
First time here & received excellent customer service. Hassan was very knowledgeable. Shop offered fair pricing. Quick oil change & ordered parts for other small repair. Glad to have found reliable auto shop near my home.
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Yae Mackkdaniel
Hasan is awesome! He is a honest and trustworthy mechanic. The service provided at the establishment is 5 star quality and I recommend Santa Ana Auto Repair to everyone. Hasan has definitely gained a customer for life!
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Jennifer Frausto
Very impressed with the service performed on my vehicle. Prices are far superior to any competitors in the area and the genuine service was just another reason to want to return for my next car maintenance.
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Michael Ellison
Needed my VVT Solenoid replaced for my Chevy Trailblazer. No problems with the mechanic nor company. Saved me $600 in repairs and parts. I would tell people Santa And Auto Repair is the place to be.
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Charles Cook
These guys are extremely knowledgeable about all car times. Provides great customer service and do great work at reasonable/fair prices. Will definitely recommend them to anyone needing car repair
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Baseball Houston
Awesome folks that go over and beyond car care. Always will take care of you at affordable prices. Muhammad is owner that always takes the time to make sure you are happy before you leave.
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Mike Linskey
Great trustworthy honest mechanics that will treat you like you are family. Even telling you that you dont need that. They are not in it for the money. They actually love their work.
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Jane Wang
Had state inspection done in no time AND got small scratch and body fixed FREE. Super nice and professional people. Thank you.
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Jamel Darrett
Great customer service and high quality work . Hassan will break everything down and is very thorough in his explanations.
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Paul G
Great service and didnt automatically make repairs that werent necessary yet. Will definitely be going back.
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Charles Lewis
Great service...oil change and inspection. It took a while though. Ill still be back for the body work. ✌✔
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Matthew McKenzie
Took good care of us. Were up front about the price and the details of the price. Friendly and helpful.
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Erica Gongora
Great service! I definitely recommend friends and family to come here for your auto repairs!!
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ruben vazquez
Great customer service and reasonable pricing. You dont feel rushed to make a desicion.