Address: | 5373 W Alabama St, Houston, TX 77056, USA |
Phone: | +1 713-781-3353 |
Site: | totallytidymaids.com |
Rating: | 4 |
Working: | 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM Closed Closed |
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Anonymous User
The maids did do a good job in cleaning what they cleaned and were indeed pleasant people. However, I would describe Sharons Totally Tidy Maids service as unethical in the end. I paid nearly $300 and they only cleaned the living room, two bathrooms, and kitchen (leaving dust on the top of the refrigerator. Only half the kitchen was clean after inspection). They didnt even clean my two bedrooms. I gave them a chance to redeem their unethical behavior by asking for a discount if I let them return. Sharon had the nerve to quote me regular prices instead. I didnt even receive a receipt for their quote-on-quote work, though I was told I would receive one along with pricing if I used them again, a week later, nothing. One has to wonder about quality when the individual pays that much money and doesnt even have a clean place in the end. They clearly went slow on purpose, cleaning minor things and "working on it" for thirty minutes to an hour. Being that they charge by the hour, it is easy to see that this company is more of a cheap scam type industry. They will not steal items, they will steal your money. Had I paid what I paid and ended up with a clean place, I would have been satisfied. However, I still had a dirty place and had a lighter wallet. It is indeed very hard to find a good maid service in Houston, this company is not one of them.
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Kathryn Humphrey
We highly recommend Totally Tidy Maid Service. Weve used them for five years, after many years of utilizing word-of-mouth recommendations that had to be paid in cash. We finally thought that using a bonded, reliable service would be a better fit for us - and one that we didnt have to have cash ready to pay each time. Totally Tidy has been more than wonderful. They are professional, thorough, and very careful with pets. They use the internet very wisely with email reminders and follow-up surveys. Weve appreciated their desire for feedback on the details: they never want to lose a client just because they didnt understand what was desired. Paying them is easy. At first we left a check, but now we utilize our banks funds transfer. In essence, there are no worries. On top of that, they are nice! Its typically a rotation of the same 4-5 people that come - usually two at a time for each cleaning. I pay them to clean my mothers townhouse - so an endorsement cannot get stronger than that!
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Anonymous User
Being a single Mom working full time and with my daughter in all sorts of activities, I was in dire need of some help with my house keeping. I found out about Totally Tidy thru a friend and decided to give them a call. I will tell you that the main reason I hesitated for years on a maid service is because it was really hard to trust anyone to come into my home. When I met with Sharon for an estimate she was so personable and made me feel very comfortable, I decided to go ahead and give them a try. I am sooo happy that I did! My life is so much easier now, I come home to a clean house, (which by the way I was very impressed) and have more time to do what really matters in life! I feel that my home is in good hands with Totally Tidy, and they do an exceptional job, it was just a such a good feeling I had to share the joy!!!! Houston, TX
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Dion Folley
The Best Houston has to offer!! Totally Tidy maid service did an outstanding job cleaning a foreclosed home I purchased. The house needed some TLC and the totally tidy crew hooked it right up. Everything was cleaned, mopped, vacuum and dusted top to bottom. I could not be happier with a cleaning service. The house was white glove military inspection ready when the crew finished, the crew was professional and the attention to detail was outstanding. I instantly looked at the house in a new light. The owner was also professional, knowledgeable and very helpful. I would "TOTALLY" recommend Totally Tidy to anyone needing a residential, commercial, move-in or move out clean.
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Joshua Phillips
Highly recommend this cleaning service. The girls that come to clean are incredibly professional and pleasant. I have dealt with the owner, Sharon, on a few occasions and she has always been nothing but a pleasure to deal with and she goes above and beyond to accommodate any requests. Customer service is excellent, no complaints whatsoever
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Emily Beman
I have been using Totally Tidy Maid Service for a year and half. We moved from an apartment to a house in that time and we love them! They do such a detailed job of cleaning and it is so helpful to always have such a clean home!
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Katherine Folks
Just cleaned our whole apartment. Amazing Job, very thorough, plus a great guy who gave us advice on rent and buying homes! Really knowledgeable. Its a 2 in 1 deal to be honest. I would 100% recommend them!!
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erma weaver
THE FIRST TIME I WAS HAPPY THE 1ST 2 TIME THIS 3RD TIME I WAS UNHAPPY WITH SERVICE AND NO ONE CALLED ME BACK TO ASK WHY AND I EVEN PUT WHY ON RESPOND SHEET STILL I HAVENT HEARD FROM THEM
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Erika
By far the best cleaning service I have every used. I will never switch to another company. My house SPARKLES after they clean!!
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Kala Houston
The cleaning done on my house was almost unbelievable. The baseboards were even done and that is a pet peave of mine