Viking Automotive

2121 Brittmoore Rd #3300, Houston, TX 77043, USA

Address:	2121 Brittmoore Rd #3300, Houston, TX 77043, USA
Phone:	+1 713-939-9333
Site:	vikinghouston.com
Rating:	4.9
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 13

Reviews 16

Sonny Fletcher

Brought car in with 2 problems. Short version - poor communication, 3 days no car, cost $650, told "we forgot to overnight parts for repair", STILL HAVE same problems. Long version - After 6 hours of no communication I called to check on their diagnosis. They relayed the repair needed and gave an estimate on the 2 repairs. I call back in another 2 days to make sure I can pick up the car when they open the next morning and am told "One repair is done, BUT it seems we forgot to overnight the other parts for repair, Im sorry". Its been 3 days, I need my car back and can schedule the one repair later so I pick the car up when they open the next day. After I pick up the car and get about 3 miles way, the problem is still there! I go back and they diagnose a new problem. So either they misdiagnosed it or the service writer was too busy to relay correct information from the technician to me. As for the second problem (they literally had a big red flashing sign in the dash telling them what was wrong) they forgot to mail the parts off to be repaired. So no car for 3 days and problems not fixed and Im out $650. I would say their labor and part prices are 30% high.

Steve Bennett

Ive owned my 2006 SAAB 95 since new. Viking is by far the best shop that I have ever taken my SAAB to. I was sold after my first experience - I was seeking a second opinion on something that a GM dealer had diagnosed. The diagnosis called for a new computer module and parts and labor were going to be circa $2,000.00. Viking took it in and fixed the issue with the change of a tail-light bulb for something like $20.00. Next was my horn issue (a lingering issue since it was new). The car had been into GM for service and they had spent lots of money (under warranty) trying to fix it. The issue persisted (the horn only worked when it felt like it). It took a number of attempts to diagnose the issue, but Viking persisted and diagnosed the issue, ordered the parts and I have had no issues for the past 2 years. I cant say enough - theyre competent and honest and they really care about their customers.

Dreux Antoine Co.

On 10/7/15 I brought my 08 Saab Aero Convertible in for service bcuz the check engine light was on and the airbag malfunction light was on. Jonathan and his techs put the car on the machine immediately after I arrived in less than 1.5 hours they had repaired the problems and informed me of what was wrong. I have always trusted them with my Saab and my Volvo service repair and will continue to support them. Best Saab/Volvo techs in Houston metro area. Its worth the drive to have Viking repair your Saab or Volvo as I travel from The Woodlands to Spring Branch to have them repair my Saab. Excellent service, great prices, great atmosphere and trustworthy people. Thanks Viking!

Grace Pary

I have been bringing my Volvo here for 3 years and always received excellent and fair treatment. Recently I replaced my Volvo with a Saab SUV which I purchased from Viking. About 4 weeks after I took possession I had an issue with a coolant leak, so I took it in. Turned out the culprit was the water pump and it needed to be replaced. I fully expected to have to pay for the repair, but Jonathan took 50% of the total cost. I felt this was EXTREMELY generous. This reinforces the honesty and professionalism of this company. I have recommended Viking in the past and obviously, will continue to recommend them in the future.

K Bhatt

My 2003 saab needed an ECM, I had one used piece, and I towed the car and also gave the used ECM that I had no idea if works or not. They called the very next day and said they were able to program the used one and all set to go. The price was very good-programming and synthetic oil change. They also said my seat belt is not retracting and needs replaced--an important safety issue. They could have easily told me that the car needs a brand new ECM and sold one and I would not have known. My entire experience was impressive. Remarkable service.

shannon johnson

We needed someone to quickly to reset airbag light on dash after a failed attempt at installing a navigation system. I called Viking automotive first thing on Saturday morning, because they were the only place open, and they said to bring it right in. Got it in. Got it fixed. Didnt try to gouge us on price. Very knowledgeable, thorough, friendly, and priced right. Couldnt ask for a better place to bring our sons 2004 Volvo XC90!

Deborah Enderle

Viking Automotive rates more than five stars for their customer service! Ive taken my Saab to them since the opening of their shop, and trust them to be honest about my car repair and maintenance. When my brakes pads were wearing out, they said I could wait until my next oil change was due and gave me the signs so that I would know if I needed to come in before then.

Peggy in Texas

The best automotive repair shop around ... for all makes and models of cars. Very experienced with Saabs - dealer knowledge without dealer prices. Ive recommended Viking to other people and all have had outstanding service. Look no further if you want good and honest repair work done on you car. I would never take my car anywhere else.

Dan Dernick

Im very impressed with this shop. I can tell they take pride in their work. Everyone is friendly, and the mechanics are skilled and thorough. Ive had work done on multiple cars (2 BMWs and a Lexus) with great results. Ive sent my sister there to have her car repaired as well.

philip snyder

I appreciate the servicing and fair pricing of Viking. I bring our SAAB and Audi in for servicing because I trust them. It is clearly further to go than the shops down the street, but the difference is worth the effort for me. P Snyder

M K Cason

I brought my first Saab to Johns shop for maintenance at least 10 years ago and continue to this day. I have since bought 2 cars from him and have been extremely pleased. This shop is honest, fair and it is a pleasure to do business here.

Rosalinda Mendez

While its never a joy to get your car fixed I feel great about trusting my SAAB to Viking. I always get great service and trust the work is done right and I get value for the money I invest in the service and maintenance of my vehicle

Jessica Brown

Viking Automotive has a very knowledgeable and professional staff. Coming from a car guy, this is the most honest shop I have ever experienced. They have done great work on my Saab and have also worked on my Acura.

Lila Love

I wrote a bad review, but I take it back. It was immature and yes, I was frustrated with the customer service but I wasnt seeing anything from any side but my own and in the end, they were nice about everything.

Laurent Muller

Very good service by people who take pride in their work. They will get you back on the road, stand behind their work and you can trust the repairs. Give them a try!

Renee Herath

Honest, reliable auto repair shop! They have done work on my husbands Toyota Tacoma and on my Infinity. I recommend them to anyone looking for a good mechanic.