A+ Auto Care

13180 Westpark Dr, Houston, TX 77082, USA

Address:	13180 Westpark Dr, Houston, TX 77082, USA
Phone:	+1 281-531-9999
Site:	aplusactx.com
Rating:	3.9
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed

Location

Photos 21

Reviews 18

Esther Njeri

iv never written a negative review of any business until now. This shop caused me endless problems. their diagnostic isnt worth the paper its written on. My car stalled the very day i took it home from the shop, and stayed in the parking lot of a shopping complex for two days because Tom was too "understaffed" to pick it up. I was presented with a new problem with the car, literally every day after that...problems that had gone undetected during their initial "diagnostic". i got fed up and towed my car to another shop, but not before Tom took out a part i had paid for and had been charged labor costs for. I had to drive back to his shop to pick it up and install the part for an additional fee elsewhere. Also i found out that they had made the rookie mistake of overfilling the oil during their oil change. i was out more than 600$ and my car was not fixed by the time i left his shop. Another shop did a diagnostic on the car and highlighted issues with the car that Toms. "diagnostic" had missed. My car seemed to be worse off after the initial "fix" and not only stalled, but also started smoking from underneath the bonnet. Im no car expert, but i believe that had i taken my car to a different shop initially, i would not now be shopping for a new engine.

Zandron Barlow

Beware! Beware! Beware! You do not want to do business with these lowlife crooks. So I normally dont leave negative reviews, but these people have just gone too far. My wife went there to do an inspection, I told her not to because they always try to find something. Sure enough they tried to charge her $35 to change a lightbulb. So I said whatever just pay them and get it over with. Well the guy starts freaking out because his dog ran away. Hes cussing and tapping her car saying he doesnt give an F about the car, totally unprofessional. So the lady says the only person that can change the lightbulb cant do it. She will have to go somewhere else but they still wanted her to pay for the inspection. Then she tried to keep the keys away from her it was just a big mess. She took her car to a different mechanic . Sure enough there was no problem with the light. The car passed the inspection with no problems. Look if youre going to go to this place, expect a long wait. Even if you are the only customer there you will wait an hour or two for an oriole change. Youll wait an hour or two for in inspection. This place should be called F minus auto.

Mya Dan

It was my first and last time going to this deplorable place of business due to poor and rude customer service.Tom and Yasmine are both unprofessional and their behavior was unacceptable. It went from going to get a vehicle inspection to threatening to contact the authorities due to Toms hostile behavior towards me and my daughters. This occurred, because Tom demanded an apology and a "thanks" for their poor service that I unfortunately paid for. I also contacted the vehicle inspections department, because Tom stated he we going to change my inspection status to failed after I passed, because I didnt bow down to him and his shenanigans. Providing vehicle inspections are a privelege and not a right...Please do not waste your time or money going to this place. There are many other auto shops that will provide high quality service within the community.

Irene Nicole

The owner Tom has done an awesome job working on my Car & suv for the past 3 years whenever i needed a job done he made sure it was taking care of the moment i dropped my vechicles off and if it wasnt done right he took the time hisself and I had a problem occurred and he got it done he goes aboved and beyond to fix any issue the best way he can , I highly recommend this shop to anyone also has reasonable prices he will work with u to make u satisfied!

cmarch03

Ive been a customer of A+ for years and have never done a review, until I witnessed an upset customer over their inspection. Tom the owner explained why it failed and what it needed to pass. However the customer wanted to argue his recommendations. I drive a 750li and would trust A + to service it along with referring their services to anyone in need of quality auto work done for a fair price. Theyre very welcoming and friendly!

tu qatiika

I needed an oil change and was passing by A+ and am so glad I did. The service was absolutely wonderful. I actually had a good time while waiting for my car, which I must say was not long!! The staff was very friendly, everybody knows their stuff and the price was great. I will be coming here from now on and I recommend to all my family and friends to go to A+ Auto Care for all their car needs. You will be glad you did!!

Wanda Jackson

I have taken my automobiles to Tommie since moving back to Houston two years ago. My experience has been great. They only make repairs on what needs to be done. My Toyota & Ford has had my oil changes there. I have major repairs on my 2003 Toyota great service and price. I am here today because my check engine light came on. Coming from a small town to the city, the prices & service is great.

Angel Huerta

DO NOT GO HERE. They just throw parts at the vehicles. They dont do proper diagnostics car was brought in for repair and after 1000 dollars the vehicle is still not properly repaired. The owner TOM is VERY RUDE this is a horrible shop and i will never go back and nobody should ever visit this place

Darrell Harison

I came in For a OIL CHANGE and found out that i have problem with my car. That Monday morning i brought it in. And They took care of the problem. Tom and George and Jasmine ROCK. NEXT time you need a OIL CHANGE or need some one check your car out ? Come to a + Auto care.

jose martinez

THIS IS A WARNING TO EVEYONE, STAY AWAY FROM THIS PLACE! THE OWNER IS A THIEF! I work in the automotive field as an undercover agent. This rat steals and lies to his own employees, imagine what he does to his customers. Ive taken my car and the horror stories are true.

Jordan Garza

The owner of this place was awesome and incredibly nice. During the rain one day he pulled over to help me change a flat tire!! Not even while he was working. Good people here and tom, will help you out. Go check it out.

Elizabeth Kalterman

Ive had my AC fixed, computer to my vehicle fixed, oil changes, etc. I trust my vehicles to this company. They are hardworking and will help you as much as they can.

Rikey Bermudez

I always go to A + Auto Care,Its been my go to Auto place for about three years now,Great service all the time!

PJ Norseweather

Had an awesome time while waiting to get my oil changed. Cool, down to earth people, awesome service!

drtoolm

A+, Inspected my car. The front counter people were pleasant and nice. I will come back.

mukhtar abdilahi

Great service. Professional experts! Definitely recommended

Brandon Staley

Awesome shop! Great staff! Highly recommend!!!

Denise Bighom

Honest and reliable. Very friendly