Northwest Auto Repair - Bosch Car Service

Address:	12117 West Rd, Houston, TX 77065, USA
Phone:	+1 281-477-7400
Site:	boschcarservice.us
Rating:	3.7
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 1

Reviews 10

Scott Clark

Worst auto repair place Ive ever used. Mike(the owner?) quoted me a price and by the time it was done that price had nearly doubled. He also told me the repair would take two days. They took nine days. When I picked the car up the steering column cover wasnt put back on right and was about to fall off and the trim piece around the ignition was missing. Mike tried to brush it off like he does everything else but after pressing him he said he would get it for me the next day. Well see how that goes... Do not take them at their word when they quote you a price! They will simply find something else or someway else to charge you more once they have your car hostage. My recommendation is to avoid these guys like the plague. Update: The missing piece from car and the key that Mike said he would get the next day, as usual he didnt. Par for the course with these guys. Im going to update this again and let everyone know how long it takes. Update: its been nine days and still no key or missing trim piece. Whenever I call or go by there Mike always has an excuse. Im going to continue to call and go by there until he gets it for me. Ill update this in a few days.

Anonymous User

Went in for an oil change on a Saturday with a discount card they offer. They said it would take 20 min, after 40 min my car was ready. It wasnt a terribly long wait but if you say a time frame my expectation is for you to deliver on what you promised. The sign said oil changes are 22.95 but the owner said I owed 30. He claimed the sign was old and there is an additional $2 disposal fee plus taxes so it came out to 30. Tax and disposal fee I some what understand but to have a pricing chat that is out dated, that is absurd. Also I shouldve received $1 off from the discount card but the owner claims that I can either get the discount on 4 fuel ups or get the 5th one free but not both. This was not clearly stated on the card anywhere. This establishment does not deliver on its own promotions then tries to overcharge you for its services. I will not return because of the dishonesty.

Weezy Pillar

I dropped my car off after speaking to Sam (the manager) about what I thought might be the alternator. After speaking to him he asked how I was going to get home and after explaining I was going to walk since I live down the street he said no way and had one of his guys take me home. I spoke to Mike (the owner) the following morning who informed me I had a bad starter and brake switch. My car was done by the end of the day and they were extremely accommodating with my method of payment. Ive recommended a very good friend of mine to them in the past and both he and I could not be any happier with their service and courtesy.

Veronica Lane

I would NEVER waste my time or money at that place again and neither should you. Got an oil change and 2 weeks later the light came back on, went up there to get it checked and all the "mechanic" did was sit in the driver seat and reset the pad needless to say 3 minutes after driving off the lot the light came back on. That place is such a scam, i only gave 1 star because 0 was not an option! 100% dissatisfied

Christie Lynn

This was the easiest and best car repair situation Ive ever had! So smooth, fast, friendly and absolutely great service! They came and towed my car while I was at work and had it ready for me by the end of the day! I will recommend them and I will definitely go back for my future car repair needs! Thank you Mike for all your help!

Bhargav G

I got my break pads and rotors changed for my Acura Mdx, I got good price compared other places near by. But, this is not anywhere close to what you would end up if do it yourself. Nevertheless, just to rate the service, behavior and pricing they are good compared many in the area.

Maggie Melendez

Worst service I have ever had! The manager is never there. Ive had to come back 4 times for my inspection that has already been paid for thru the dealership and I keep getting the run around for something that should of been taken care of the first time without a problem.

Anonymous User

After calling around to compair estimates, they had the best price and got the tricky wheel bearing repair done without needing to replace some parts that other places said they would most likely have to replace. So they saved me money and got the repair done fast.

Sarah Garner

Literally the most honest and fair auto repair service Ive ever used. Highly recommend!

Ben Kalziqi

Very fast service, and very helpful employees!