Address: | 9960 Buffalo Speedway, Houston, TX 77054, USA |
Phone: | +1 713-526-3911 |
Site: | westheimertransfer.com |
Rating: | 4.9 |
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Sabine Trotman
10.10.16 To Opps manager Mike Winterman Your company, Westheimer Transfer and Storage Co., moved us in the first week of September to our new home in Houston. We have a large house and a lot of inventory. You sent us a crew of 6 people to pack up all of our belongings and move us. It took 4 days to get us packed. From Dan Morgan, who came out to give us our quote to the crew that you sent, Driver Chon Serna and crew Juan Durantes, Antonio Vanentine, Leslie Taylor, Jaketa Hardy and Areatha Williams were excellent. They came into our home with a smile and were a little overwhelmed at all of the items that needed to be packed. All were very courteous and helpful and over the four day packing period we developed a wonderful working relationship. After we were moved into our new home it was sad to say good bye to them. We would just like you to know that you have a great team and they deserved an "ad-a-boy" for all the hard work that they had done! You should be very proud of your team and know that they represent your company extremely well, upholding your high standards that you are trying to achieve. I will recommend your company to anyone that has to move. There is always a lot of stress and hardship when one has to move and you made the move an effortless and easy part of this hard ordeal. Thank you very much and please let your team know that we were extremely pleased with them and wish them the best of luck in their lives. Sincerely, Sabine
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Zamira Saydamin
Do not use that company, we still hasnt received our packages and boxes. Angie is the most irresponsible, careless agent. You will call her all day along, leave voicemails and she wouldnt bother to return your calls or give updates. She is never at her desk, either at lunch or stepped out. When to charge a service fee she would be calling you from early morning and charge immediately before picking up the stuff. Weve been waiting for it almost 3 weeks although we were told it will take a week. Because of their carelessness I had to buy vacuum cleaner, towels, bedsheets, blankets. Spend money on the same stuff that we already have.
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Sean Baker
My wife and I moved from Houston to Palm Desert,Ca. So after 20 years of living in the same home , we have gathered alot? They came on a Monday and began packing and on Wednesday everything was being loaded and moved. The driver asked me on Wednesday would I like to have our things on Friday? Of course I said yes? And Friday morning at 9;30 am .they were at the gate. As they unloaded, I helped them by checking off the numbers, which tells you whats in each box. Nothing was broken or damaged and the driver and his crew were very professional the whole time. We appreciate everything that was done to help make this move a success.
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Anonymous User
Westheimer Transfer and Storage made what should be a very long day into a quick and easy process. We went from a single story house in South Houston to a three story home in Downtown in 5 hours. What my wife and I really appreciated was the care that was taken with our furniture. Everything was wrapped very tediously before entering their truck and then unwrapped upon arrival. This attention to detail saved both furniture and my new homes beautiful walls/floor. Westheimer treated my move as highly regarded and will be referred to in the same manner.
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Susan English
Our experience was great. We moved from Houston to Roanoke, VA. Dale came to the house to prepare an estimate. He was totally professional. Sean was our driver and was in charge of hiring both the loading and unloading crews. We did all the packing and unpacking ourselves. Sean could not have done a better job. We completely trusted him to take care of our house and our possessions. Also, the reason we called Westheimer in the first place was due to the excellent experience our kids had with them when they moved from Beaumont to Victoria, TX.
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Stacey Houston
We recently moved back to Houston and utilized the services of Westheimer Transfer & Storage. The service was impeccable. The crew arrived on time and were very courteous. They worked hard throughout the day and cleaned up after themselves. We had Westheimer pack us as well and I would highly recommend using that service as we were able to relax and watch real professionals handle the responsibility. I would recommend Westheimer Transfer & Storage to anyone who is looking for a great moving company!
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Aj H
We recently moved from Galveston (a large 3 bedroom home with studio apartment) to Houston. Westheimer Transfers crew was extremely professional and handled our furniture with great care. It was easy to schedule the move, and the movers arrived precisely on time. I would definitely call Westheimer for my next move, whether its local or across the country. Highly recommended!!!
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Nico Nortje
Very pleased with initial point of contact, but then various people handle the process and at times things slipped through the admin cracks. The container arrived safely, but the level of frustration because of repeated questions could be a point to work at to imporve their overall customer satisfaction.
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Anonymous User
The crew from Westheimer Transfer and Storage made a potentially fearful event a "no brainer". They were great. They certainly took care of our stuff. They were gentlemen in the process. I cant imagine ever moving again without Westheimer Transfer and Storage at the helm.
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Eldon Sims
The move was flawless. Everything was in good condition upon arrival at my destination. The only thing that kept me from giving a 5 star rating was the poor attitude of the folks that came in to pack my remaining goods (about 5%) because I had not completed the packing.
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Tim Pieszchala
Great company. Everyone I met or talked too was professional and good natured. I had to make a lot of changes through this move and Dan and the team all weathers it perfectly and kept me happy!
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Christine Tucker
We have used Westheimer Transfer for multiple overseas relocations and have always been impressed with their staffs professionalism, attitude,and resources. Will continue to use.
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Susan Torrey
Excellent job on both ends. Professional and efficient. This was the best move that we have had (and we have had many)!
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Sarah Beutelschies
Estimate was on target. Driver Bill was awesome! Delivered on time to destination.
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Miguel Bras
True professionals! Great exp.