Address: | 1596 N Mill St #135, Lewisville, TX 75057, USA |
Phone: | +1 817-380-5398 |
Site: | moveco.net |
Rating: | 3 |
AJ
AJ NIMER
Broke our washer drum (800 worth) and offered us $113.10. They than split that in half because ($56.55 net check) stating they will only take half of the responsibility since we didnt "ask for the drum to be secured" although we were told that it is "NOT required for a in town move" by the driver and the person handling the claim! This is not about money, this is about taking accountability. this is 6 weeks later, we found out it was broken day 2 of the move... We were getting the run around all the way through. When I spoke to Chad (presented himself as "the person in charge"), he seemed unapologetic ... almost like this is routine. I asked for them to send the $56.55 to charity, Im not signing their "endorsement constitutes full and final release of claim" Bottom line, you get what you pay for, they are cheap, ill give them that. Not that cheap when you have to buy a new washer and dryer (to match). I should have went with the big boys! Trust me, its cheaper in the long run. I even tipped the movers $100. side note, other than breaking the washer, the movers were great...
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Ernesto Ortega
Received a quote based on information I entered. When I spoke with the representative, I opted to have them come and do a more accurate quote. It was scheduled for 8/25 from 4-5. At 5pm, no call and no one here. I called customer service and was told the driver (who apparently is also the person who does the quotes in the field too) was still on another job. Because of the lack of communication with letting me know about delays I opted to not use their services. Ive had several companies come out and do quotes on site and all of them arrive earlier than the scheduled time.
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Chase Patterson
Horrible. I wish I would have known the owner (Chad) doesnt drug test or background check his employees before I let them into my home. Now Im out a $400 pair of sunglasses. He knows full well things didnt happen the way he says they did. I have tried many a time to contact him about this issue, and he just becomes irate, obstinate, and just generally hard to work with. If chad just agrees to pay me for what I am owed, Id be happy to change this review to a more positive outlook on the experience. Until such terms are met, however, run away and dont look back.
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Ryan Green
I hired this moving company to move my things and the movers were scheduled for 5 hours. It took them 9.5 hours to get the job done, based on the fact that they were scheduling other moves while they were moving my things. They were on the phone throughout the entire move and I ended up paying for them to take calls on other moves. After trying to resolve the issue, I was told they did not have time to deal with this issue any longer.
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Divenchy Watrous
I had a great experience using moveco again. My family has been using this company for 10 years and we love their hard work.
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Lyna Nguyen
They were great, moved everything in a timely manner. Would recommend.
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Ronald Johnson
Thanks to new leadership, my issue was promptly resolved.