Address: | 3040 College Park Dr, The Woodlands, TX 77384, USA |
Phone: | +1 936-271-0760 |
Site: | walmart.com |
Rating: | 2.7 |
JO
Joel Botello
Went there to get 4 tires changed and I called to see how much it costs per tire. They told me it was $12.50 per tire. I told them ahead of time I had my own tires and I needed to dispose 2 of them and how much that would cost and they told me $1.50 per tire. So I go there thinking I am going to spend about $50 (what my girlfriend spent to get hers mounted with her own tires) and after 2.5 hours of them doing who knows what (a blind person can change them faster) the bill is $94. I call and tell them that they overcharged me for services I didnt want and they also charged me to dispose 4 tires but they gave me 2 back? How dumb do you have to be to do that. I spoke with the service manager (Ramon) and he said he would refund me about $50. I drive all the way there to get my refund and now all of a sudden he tells me he can only refund me $16 because "his boss" told him I couldnt get the other services refunded. My biggest issue here is that they were not clear at all with their pricing and then decide not to refund me for what I didnt even know I was going to get done. I couldve gone to a small tire shop and got it done cheaper than what those idiots charged me. I definitely dont recommend coming here unless you want to 1) over pay and get robbed and 2) waste your time. I would give zero stars but I cant.
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Tiffany Sammon
We were on a roadtrip when we ended up with a flat. Its Sunday so most tire shops are closed. We decided to try Walmart tire & lube "express". We were the 2nd customer in the line up for tires (one was already being worked on). We were told 2 hours for new tires. Even though this was horrible, we decided to just stay put and get them here to avoid wasting anymore time. (We were already way behind schedule because of this.) As of this review, it has been well over 2 hours with multiple customers checked out ahead of us. I will NEVER recommend Walmart for auto care to anyone (friend OR foe). And if I didnt see that they have my car up and being worked on, we would have already left. Absolutely unbelievable.
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Benjamin Black
Incompetence at its finest. 1.5 hour wait and several cars went ahead of me before I asked for my keys back and left without any service. I spoke to 2 different employees about this and none offered to even just get me back in line.
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Michael Mann
Only person in the bay when I got here for an oil change Over an hour later, still sitting here. Lesson learned.
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leah reno
I always get my oil changed here, prompt service and I can shop while I wait.