Edwards Family Auto

Address:	4384 900 E, Millcreek, UT 84124, USA
Phone:	+1 801-263-2277
Rating:	4.7
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 7

Reviews 8

Kimberly P

It is SO hard to find a good AND honest mechanic but that is exactly what Edwards Family Auto is. We bought our car from there last year, besides one incident, we have had zero problems with it. Mike and his wife are so amazingly nice and so is the crew. About six months ago, we had very dangerous major problem with our break lines. We were worried about driving it out to Mikes shop, so we took it to a Midas and they quoted us nearly $2500!! I called Mikes and we had our car towed down there. Mike discovered that oil had been recently poured into the lines, like within the last hour. I dont have proof obviously but its pretty apparent that Midas had tampered with our car. Anyways, Mike quoted us $400 and that was with a brand new battery, which wasnt in the Midas quote. He was well aware of the amount that Midas had quoted us. He could have easily said 2000 and we would have paid it thinking we were saving 500, but no! He was honest and told us the true problem. Then there are little things like while we were waiting his wife turned on cartoons for my kids and gave them candy. I dont know, that may not seem like much but they are just very aware of the customer. Then, because I love their business so much, I referred my dad to their business. Mike called my dad and said that something else needed to be done on the car but at the time my dad didnt have the money for that repair, so he told Mike to hold off until next payday. Mike instead said that he would do the repair and my dad could pay it back on the next payday (two weeks away!) This company isnt out to swindle people out of their money, they are honest, thoughtful, and really great at what they do. I will forever go to them for every single job on my car and will be heading there to get my car licensed this coming month.

Mitchell Fillmore

Most places only get reviewed for terrible service or exceptional service. For Edwards Family Auto it is exceptional service. I have taken 3 cars to Mike over the past 2 years and have had great experiences every time. Mike, Nolan and Barbra are all exceptional. I took my car once to one of the cheap places to get a safety and emissions test done and they gave me a laundry list of suggested repairs that I should have done asap. I took the car to Mike at Edwards Family Auto and he looked through their list and found that only one of their suggested repairs really needed to be done right away. He charged a fair price and was done quickly. It has happened twice that i took my car in outside of operating hours because my car started acting up, and it just so happened that they were there and were more than willing to help me out and not charge me extra for after hours work. This is a shop that really has a long term perspective and understands that if you treat people right and offer great services at a fair price then youll get people coming back and referring their friends and family. Bottom line, I trust Edwards Family Auto.

Ned Shuput

Yea all of these other reviews are so funny cose they are so fake. Lol wow. MIKE IS A SWINDELER NOT HONEST AND RUDE APE. DO NOT TRUST THIS GUY. Mike the owner is an absolut Ape. Very rude and unprofesional loud ironic provocative and offencive. I live very close to his "shop" had AC fixed on the car, tipped his Brother 20 cose he jumped right on it, plus paid him the askin price. But gave him 100 dollars more by mistake of undercounting my 20 dollar bills that i recognized an hour later. Came back next day to ask if he recognized my mistake of giving him too much he didnt want to even hear it. Cose he knew i was back for that extra 100. He needs it a lot more then i do evidantly, and God help him when his kids need that 100 for medicine. SO DONT GO HERE HE WILL DO ANYTHING SAY ANYTHING AND STILL FROM YOU RIGHT IN FRONT OF YOUR EYES IF U GIVE HIM A CHANCE.

Dave Ellis

Its hard to find a mechanic you can totally trust, but Ive found that in Mike Edwards. He came highly recommended by a family member and we are glad we took our car there. He fixed it right up and only performed the work we agreed upon. He recommended other work that may be needed and offered pricing. He takes time to explain what is wrong and is very patient with those that dont understand cars. I totally recommend him. Update: My father was visiting from out of town and had some oil leaking. He was worried about driving it back ten hours to his home. Mike checked it all out and told him he would be fine to drive that day and just to take it to the dealer. He didnt even charge my father for the time checking it out. Truly a great family run business.

Crystal Minnick

I had car problems and he diagnosed it to be the fan clutch so I paid close to $150 which was more than what they quoted. I called back not once but twice to see if theres a warranty because its making noise, the lady wasnt very polite but took down my info. Neither of them seemed like they wanted to help me. The repair guys are very nice, but the office staff still havent called me back and Ive left my info twice. It also turned out it wasnt even the issue. I was referred to this company by a member of my ward who talked highly of them but that hasnt been the case for me. I wont go back to them for anything that I dont have a warranty on.

Jan Norton

After dinner at Stellas, I came outside to find that my tire was flat. Edwards Family Auto was just down the road, and the bay door was open, so I pulled in. The nice young man inside stopped the paperwork he was doing, and honestly he looked stressed, so Im sure I interrupted something important, but he smiled and said that even though they were closed, he would be happy to help me. He found a screw in my tire, repaired it, and filled the tire with air. When I went to pay him, he wouldnt take my money and told me to have a great day. Wow! Edwards is located a bit far from my home, but Ill be taking my car there from now on.

Tevita Makaafi

Bad customer service. They fix my truck last month and I took it again today and let them know. That it did the same thing again. And the owner got mad and he think that told him that he didnt do a good job. All I said that my truck got overheard again. Same that happen last time. And kick me out from his shop cause he got mad at me thinking that i blame him. And from it sound like they didnt do a good job like last time. What Im trying to prove here. Is that they dont know how to treat there customers, been a customer here for 4 years and now Im done with there bullsh×t.....

Anonymous User

Dont go anywhere else for your automotive repair needs. Mike and his family business has proven to me I NEVER want to take my truck anywhere else. Best part is, I have broke down twice and Mike PERSONALLY came and towed me in.....FOR FREE !!! He did not charge me for the tow and he still fixed my Chevy truck for less then he quoted. He knows who you are and will remember you, even if it is a year between visits. I HIGHLY recommend Mike as MY mechanic. I WILL NOT go anywhere else !!!!!