Address: | 5180 Commerce Dr, Murray, UT 84107, USA |
Phone: | +1 801-262-1347 |
Site: | cubesmart.com |
Rating: | 4.4 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
CA
Candice Lindquist
Angie was absolutely the best. Above and beyond a guardian angel. Which is why Im moving to her new place away from this place. Genesee is also very sweet and personable but strict. As for Cubesmart as a company.... theyve sucked me into a financial black hole. I moved here agreeing to pay $100 more per month than the unit I had the exact same size down the street one block and paid a friend an extra $100 to help me move it because the larger units could have an extra power supply run to them for a small extra fee per month so I could use it as a shop.... I have been here nearly 6 months and my entire row hasnt even had so much as power to be light bulb. Not having the power promised has run my business just about into the ground. Not to mention my gutter has when pouring water right in front of my shed ever since it started raining and snowing. Theyve known about it since it started. And still have yet to fix it. Ive had to do it myself after about 7 feet of water into my unit was on the floor. My door on my smaller unit is about to fall off they have also known about this the whole time and just will not do anything about any of it. When I moved in they were allowed to accept mail or packages and put them in your unit for you as well as have Wi-Fi on site. Now the packages they can accept our ups and no longer have Wi-Fi. I pay an outrageous $260 a month instead of $160 a month and I dont even have a light bulb. Im fed up with the carelessness of the higher management of this company. Dont want the look of the place this deceive you its kept up very well but only from first glance.
TO
Tony Lam
Its the first time Ive rented a storage unit, and I wasnt shy about asking what I was buying. The good news is that my questions were answered in a fantastic manner. I like it when I can plainly speak and it is clear to me that the person listening (in this case Drew and Jenasea) knows how to treat me like a person and is very knowledge. Both were ready to answer my questions, never stumbled around answers, and knew why I was asking these questions and knew where I was going with my line of questions. And isnt that what most people want when theyre trying something for the first time? Also, the fact they were very friendly and generous, offering me refreshments and addressing my comfort concerns, is what earned them the fifth star.
CH
chev-v aveiro
I wouldve gave a 5 star but i havnt been there only a couple days but with in these couple day the staff ar very nice and helpfull the manager is awsome very friendly remembers me by name which is rare and im glad i made the decision to switch where i was and moved to this cubesmart and there prices are great as well so i would recomend this place to people i know as well..and im positive ill be giving this place a 5 star rating after ive been here for some time and at how good this plave has beenth ill dont plan on moving storages for a very long time more like ever
AM
Amanda Cecala
They was extremely nice and inviting. The facility is nice and clean. Andy the Manager made me feel right at home. I know that my personal and sentimental items will be taken care of just as if I was there. If you are looking for and nice, clean and secure place to put your belongings. This is the place. I recommend it to anyone!!!
MU
Muir Teresa
I have rent from this place for years angie is great and jesssica is great. They always help out. I just wish the price would not keep going up every six month. For people who rent there a lot I moved to a different unit and the door is broken. Was not happy about that but what keeps me there is the staff and location.
TE
Tennis Girl
I am VERY impressed with the service I received from CubeSmart! They have top quality customer service and options. All of the employees were extremely friendly and accommodating. They offered the best services to meet my needs. I am extremely impressed with CubeSmart and will be recommending it to all of my friends!
AN
Andrew Pratt
I looked around at various options and this facility fit the bill. Good location, pricing, and most of all great service from Angie and Jenesea. Their service was what made me choose here rather than another facility.
OB
obsesedwithworgens
Excellent friendly service, Andy was very helpful, he showed me a few different sizes so I could pick the size that was just right. He got me all set up with a few supplies I needed, thanks Andy
JA
Jason Coleman
Had some problems at first but as soon as I got in touch with the regional manager the problems got fixed fast and the customer service has exceeded my expectations
GG
GG Bliss
The manager, Angie, is wonderful. The experience has been quite a pleasant one even so that two generations have been doing business here. Thank you!
SH
Shawn Strong
Jenasea VanDerVeur at CubeSmart is very friendly so if you need a storage unit she is the one to see you wont find a nicer person anywhere. Shawn
SH
shanna howell
Great customer service- I was walked through every detail, personally showed the unit for approval and all of the details were explained fully.
SE
Seriously ?!?
Was with them for years. They raise prices every year consistently. NO customer loyalty what so ever. Glad Im out (shop around)
DE
Debbie Hicks
Prompt & Courtesy Service. Clean & Easy to Use Storage Unit!! It was All very Quick & Painless to Do. Nice Customer Service
KI
Kim Mazza
Andy was very friendly and helpful. The whole process went very smoothly and was completed in less than 10 minutes.
HE
Heather Stewart
Great service! They got me in last minute and were very helpful. The manager was very nice.
EL
Elloyd Baca
I thought the Manager Andy was very stand offish, the units were in good condition.
AL
Alisa Lohr
Andy was very helpful and made it a simple transaction. Definitely recommend!!!
CH
Cherie Monique Hillman
My son rents from cubesmart and he thinks Andy and the company are amazing
LY
Lynnette Neslen
It was the most pleasant storage rental experience I have ever had.
RA
Rafael A.
quick, easy no hassle