Address: | 4650 Eisenhower Ave, Alexandria, VA 22304, USA |
Phone: | +1 703-751-8100 |
Site: | cubesmart.com |
Rating: | 4.6 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Dawn Maclear
I shopped around my whole area, looking for a place that would suit my needs. I was not looking for a climate-controlled setting because I thought that it would be more expensive but I went into CubeSmart on a whim. Not only were the staff attentive and friendly, they, sincerely, appeared to care about my needs and just stayed right with me through every question and never looked distracted or uninterested and never were at a loss for an answer. The other places that I looked were, either, disorganized or, clearly, uninterested. CubeSmart gave me a loaner truck for free and helped me after I had been gone a long time - away from my unit/stuff. Every single thing about my experience with CubeSmart was a real, professional pleasure. I was, and am, surprised and delighted and, absolutely, recommend CubeSmart to anyone looking to store.
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Henry Gonzalez
I researched several climate controlled self-storage facilities in Alexandria and visited them before making a decision. I found the personnel at CubeSmart to be very customer friendly, very knowledgeable and very thorough, both when I first visited it for a "tour" and then when I came back to "move in". Nice, clean facility, excellent security (with separate access controls for the gate and each door to the storage facilities and to the elevators). It was a few dollars more than some of the other facilities I looked at, but well worth the additional amount. Very happy with them so far, although it has been only a couple of days since I started moving things in to the unit.
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Michael Bandarra
As is typical in moves storage for some of your things is needed. I looked at several storage facilities, but was most impressed and eventually choose CubeSmart on Eisenhower Blvd In Alexandria VA for several reason. First, the units were very nice and property and units are immaculate,(as opposed to the competition). The prices were competitive for comparable units, and excellent security. Tim McCarthy themanager and staff were excellent, and though we showed up at closing time on a weekend they went out of there way to show us various units with a great attitude. My choice! M.Bandarra
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Dina A Najia
Fantastic customer service from start to finish. Jennifer, and Tony in particular, were absolutely wonderful - whether by explaining processes to me, providing me with information I needed/requested, or just simply reassuring me that they would take care of everything and make this a stress-free move. They also recommended names of moving companies (one of whom I used to help me with moving) and who were just as fantastic, reliable and professional as CubeSmart. I definitely would recommend them for anyone needing to store their valuables!
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Hannah Hein
Staff is sweet and kind but clueless and unable to remedy a situation. There is a code to get into the building that has needed to be reset every other time we go. It makes it impossible and very frustrating to get there during office hours to be let in. Security is very low because we have had to jump the fence after hours to get to our unit and nothing happens. We are moving to another storage facility since its overpriced for the service and facility shortfalls.
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Kenrick Joshua
Ive been a longtime patron (business and personal) at the Alexandria location. From day 1over 3 years ago, the entire staff has met and exceeded expectations. From parking request to adding electricity to a unit and so on. These are among a few of experiences that allowed me to remain content during our residency at Cubesmart. I encourage all who are looking for a convenient locations and experience above the standard to inquire.
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Eddie Whitley
I was very impressed. The whole experience was effortless and quick. I was surprised to learn that a box truck would be made available free for four hours. Tony and Sarah were just awesome...very kind and professional. When we returned the truck after moving our items in 90 degree heat we were greeted by Tony with two much needed cold bottles of water. Again, very impressed!!
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S Seim
Its easy to recommend this self storage business to others. The facility itself is convenient, clean and in good shape. The staff as a group were helpful and knowlegeable. We worked with the manager, Tony, to rent a unit, then switched to a larger unit when needed. He is a friendly and professional guy, and he helped make our transition smooth and timely.
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Dr. Susan R. Lampshire
All good. Ive been a customer for a long time and went to the unit to arrange to close it. With excellent staff support and suggestions, I decided to downsize to a smaller unit. I was able to discard (with staff help), give away, or keep many things, Also, it happens the smaller unit is right by the elevator, which is nice. Cheers! Sky
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Jason Howe
The Cubesmart website offered discounts that this location did not honor. Dont believe the email you receive about costs...this location charges more when you show up. Their hallways are too small to fit normal furniture and equipment is old. Find a better Cubesmart or choose another company.
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Nicky Besser
The manager Kevin is SO willing to help you out and get you moved in as easily as possible - he was helpful, kind, and willing to go the extra mile. The storage was a great price, clean, and easy to load - we would highly recommend it and definitely would use it again.
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Ason Ghideon
It was the first time for me to rent a storage room and wasnt sure of how things would go. But thanks to Tony Stevenson, he took threw every step and made sure I knew everything. I was really pleased with the way the services was provided.
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Joanne Horvath
This is my first time renting a storage unit and they were awesome. The manager Kevin Boylen was super helpful even at the end of the work day. Great attitude. Love this place so much. I wont ever store my items any other place!
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Kurt Heyde
Despite having a busy morning the staff were friendly and extremely helpful getting me set up with my storage unit. The facility is clean and has hours that easily let me access my things when I need. All in all Im satisfied.
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Ben Anderson
Both Tim and Sarah were so friendly and helpful, I could not believe it. Not only was the staff friendly and professional, the place is immaculate and the prices the best in the area. Thank you!
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Meredith Dukes
Tony and Kevin are awesome. Very patient and accommodating. They went through a lot of options with me and helped me make the right choice. The whole staff was very helpful. Thank you!
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Doug Tratchel
I shopped around the local area (Alexandria, VA), and found CubeSmart to be the most reasonable price. Further, the professionalism and friendliness of the staff was amazing.
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Chris M
You must store your gear here. The facility is fantastic and clean. They will not disappoint you. Great deals, great temperature, and very secure. A+
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George Hall
This is my second time renting a storage unit. Wish i came here first. Climate controlled and very secure. Price is reasonable but does go up every year
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Veneshia Ford
I just recently relocated to the area and the staff here were the BEST. I would recommend them to anyone. They were courteous and very accommodating.
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Jeff Wilkins
The facility is convenient, clean, and secure, and the management and staff are outstanding -- friendly and very helpful. Rates are very reasonable.
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Erin Tobias Krinsky
Amazing. Both Tony and Jennifer there are super helpful, and super nice. They answered all my questions and have made this a great process so far!
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Paul Chaplin
The team here are very friendly and extremely helpful. The business is clean, smart and welcoming. Thoroughly recommend for your storage needs
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martha fernandez
Great customer service, they took the time to answer all my questions. Employees are very helpful and friendly. Its a nice and clean place.