Address: | 1306 E Nine Mile Rd, Henrico, VA 23075, USA |
Phone: | +1 804-328-1087 |
Site: | stores.advanceautoparts.com |
Rating: | 3.9 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 8AM–8PM |
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Leighton Paquette
This is THE WORST store ever. Since I have moved near this store, I have gone there twice and had to call them several times. The staff is of no help at all. One woman on the phone kept giving me attitude because she couldnt find the part I needed even when I gave her the part number from their site. One guy was spitting (seed?) shells into a makeshift cardboard spit bucket while trying to help me find a part, and didnt even bother to see if it was at another store until I asked. THE WORST STORE EVER.
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Jacob Wright
I cant say enough positive things about this store. Every time I have gone in to get something for my car the employees have been incredibly helpful - offering deals and discounts, advice on what to buy based on their personal use of the products and they take the time to explain why they prefer it. A+ service.
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Evil Me
I was trying to price some parts and needed to actually see the part to match it up for my vehicle but the counter girl was very rude to me, after asking for the next parts i needed she got an attitude. I will drive to the other stores next time.
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Jennifer Trew
I was made to feel like I was a burden even tho I just wanted my battery tested. Once the battery tested as dead there was no option provided for replacement or offer to jump so we could leave. Will NOT be returning to this one
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Alex Fuentes
Terrible customer service every time Ive been there whether towards me or other customers. Employees always have an attitude no matter they day or time. I was hung up on the last time I called.
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C Valentine
Always a pleasant experience at this location. The employees are knowledgeable and have never had a problem explaining what products would be best for me.
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Kenya Williams
Great staff and always going over and beyond to make sure you get the help and satisfaction you need and looking!
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James White
I can usually get what I need there or can get it the next day. Name brand parts , not some off the wall part.
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Gregory Willis
Great staff friendly and helpful service. They will actually help you change a few things out.
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David Nuttall
Dependable auto parts. Polite employees and helpful. Close to airport. Easy to locate
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Travis Lee
Best parts company out there. Friendly, HELPFUL service, unlike their competitors.
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manning Price
Great place to buy your auto parts. They are very knowledgeable
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Robert Groffel
Friendly atmosphere do it right first time attitude
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joseph fox
They welcome you help me out with some parts
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James Janlewicz
Great staff. Knowledgeable, and helpful
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Vaughn Smith
Very busy but limited stock
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Freda Beach
Great help here
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Ree Lewis
Nice prices