AAMCO Transmissions & Total Car Care

10505 Crestwood Dr, Manassas, VA 20109, USA

Address:	10505 Crestwood Dr, Manassas, VA 20109, USA
Phone:	+1 703-369-3030
Site:	aamcomanassasva.com
Rating:	2.7
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 20

Reviews 14

Anonymous User

First of all let me tell you that I dont know much about cars, niether about cars transmission. I went to this place to get my transmission fixed (Rear gear stoped working). I left my car with them. Next day someone called me and told me that I need the transmission to be rebuild and it will cost me $2760. I didnt want to pay so much money and told them that I will pick up my car asap. The guy over the phone told me that I will be charged $600 for puting my tranmission back. WTF??? Did I ask them to take it appart? No way! Basically they didnt give me a choice :) Can you beleive it? I had to fix it with them. They charged me almost $3K for this service. I cant beleive I paid this money. Anyway, this is partly my fault, I had to be more careful by allowing them to do this. This place total Rip Off. The transmission was fixed, however it shifts really bad and only on hight RPM. They told me that it is a different problem :) OMG, it shifted fine before they "fix" it. "TOTAL Car Care" :) Yeeeeee, right! "Total Rip Off!" Stay away from these guys. Do not make the same mistake!!!

JJ C

Although the folks here seem nice, I know that much of the service I paid for did not happen. Frankly, Im not sure what was actually done. I bought a synthetic oil change and tire rotation, which comes with the coveted 36-point inspection. Advertised as a 30 minute process, mine took about 90 minutes. I had marked my tires (left front, left rear, etc) and immediately confirmed that they had not rotated the tires. I checked fluid levels and saw that the wiper fluid was empty. The coolant level was below the low line. I then realized that the test drive had not happened, which is instrumental to the 36-point inspection. What HAD they done? Being concerned about the actual synthetic oil change, I brought the car to a local garage. I was told that "it does not appear to be new oil, but has a few miles left on it". Awesome! Thanks AAMCO!

Sheila Connolly

We went for a tune-up. The website said tune-ups started at $150, so, silly us, we assumed it would be in that ballpark and didnt ask for a specific quote. When I went to pick it up, the bill was NINE HUNDRED DOLLARS! I asked why it cost so much, and the owner replied that the model of my car (GMC Safari) is "difficult" and it took them five hours to do. We were charged $500 for labor, so that comes to $100 an hour. If a couple of mechanics can make $100 an hour changing spark plugs, I shouldnt have gone to college! They overcharged for pretty much every item on the invoice, and after all that, as I was walking out, the owner said, "You should get your fluids topped off soon too; we can do that for you next time!" All that money and they didnt even top off any of the fluids? There sure as heck isnt going to be a next time!

abu hussien

I was told they open at 7:00 am, I got there on time and had to wait one hour for them to open the store. They told me they will call me with a diagnostic and never called me until I had called for an update. Again they told me they will call me before the close of business and did not. I ended up renting a car for three days, and then when I finally call them back on Monday, they told me it was going to cost me $1800. I took my car to another place got my transmission seled for 459.00. Stay clear from this place. They are a rip off.

Shirley Diaz

I went in last week to do a transmission flush. My appointment was for 9am, and to my luck the previous manager who is no longer there had me at 10am. I was in a rush that day and had made all my arrangements to be there by 9am. Rob, was very apologetic and offered to do the transmission flush as soon as possible, and he did not disappoint at all, my car was done by 10:30am. I will definitely be back to this AAMCO location, felt very welcomed and had a great experience! Thanks Rob for your help!

Rob Mendez

Went to a different auto shop and they said Id need to have my radiator replaced for $400. Spoke with Frank at AAMCO and he said I may not - bring the car in, let them check it out, and theyll let me know. Plus, if I had them fix the problem, theyd credit the diagnostic fee towards the repair! They took the car right in, diagnosed the problem as trapped air in the cooling system, and charged me $186 - a lot less than what I was told by the other place! Great service, Frank!

Sadaf Rahman

Went there with a Groupon for synthetic oil change. I was told that Mobile 1 would cost extra which was not listed in the fine print. Anyway, I appreciated that Rob told me that upfront. Although, there was a problem getting the oil from another store which delayed our service. As a courtesy, Rob didnt charge us. He was pleasant and apologetic for the inconvenience that was out of his hands. I would definitely, return because I felt that my business was valued here.

Dan Donohue

I had a check engine light that another shop had diagnosed as a burnt valve, requiring an engine overhaul. I took my car to Geoff at Aamco for a no charge diagnosis, and he found that a fuel injector was bad!! Instead of spending thousands to fix my engine, it ended up only costing me a few hundred for the repair! Highly recommend!!

Christopher Bishop

Had a transmission error code which was quickly diagnosed with another code, all electrics were checked and solenoids replaced which brought my truck back to running order, no bs and was informed of everything either up front or when it happened, pretty quick turn around too considering how deep they had to go into my transmission

Lauren Brown

Got my valve cover gaskets replaced here, made it 300 miles before the engine started smoking. Its the valve cover gaskets. Of course, now Im in the middle of nowhere and the local aamco isnt open on Saturday. Had to go to the meineke next door. And guess what, its the valve cover gaskets leaking. Well see if they reimburse me.

Toby Weir-Jones

Staff were forthcoming and helpful, the customer lounge was clean and comfortable, and the work was done on time and at a fair price. I made an appointment and they were ready for me at the scheduled time, which I always appreciate because its a pet peeve when you schedule a job and have to sit around and wait.

Anonymous User

I went to them knowing what was wrong with my car. Spoke with frank in great detail about the problems and he even researched 3 differnt ways to fix it. Even helped me get financing for the repairs. Did exactly what i ask and nothing more. Just how I like a shop to work. Will return!!

Loren Johnson

Took my PT Cruiser in for an oil change. Staff was very friendly and professional. Wifi and coffee available while I waited. Asked for a quote on brake work. Great pricing. Thanks for taking such great care of me and my cruiser!

Called AAMCO to get a oil change, the guy told me they are only M-F for a oil changes. I wanted to make a appointment, and they where booked two weeks out. Shell gas station takes you in right away and have better price.