Kloke Group

1855 Boulevard W, Richmond, VA 23230, USA

Address:	1855 Boulevard W, Richmond, VA 23230, USA
Phone:	+1 804-353-0212
Site:	kloke.com
Rating:	4.6

Location

Photos 18

Reviews 14

Doug Duvigneaud

We just moved from the Richmond, VA area to a small town south of Denver, CO. We contracted with Mayflower (Kloke Group) to pack our glassware and other breakables. We packed our clothes and other items. We were absolutely thrilled to learn that Kloke would give us used packing boxes! That saved us quite a bit of money. The Relocation Consultant (Jeanine) came to provide an estimate and gave us some suggestions on what we could do to lower our costs and gave us a not to exceed cost estimate. When we were ready to do the move, she came back and adjusted the estimate because we followed her advice and eliminated some items. She then connected us with her Operations partner (Debbi) who kept us updated throughout the entire process and offered to help in any way possible. The best part of my story, however, concerns the driver (Joe Dean) and his wife Sue. They work as a team and are just outstanding at what they do. When you get your items packed, you expect damaged goods at the other end. Joe and his team packed our goods very carefully and didnt do any damage when loading or unloading. In fact, they took precautions to wrap blankets around areas where they would be carrying furniture and put covering on the floors where they would be walking. When we reached Colorado and were ready for delivery, snow was forecast. Joe brought his van up the evening before and slept in his rig overnight, to ensure that he would be able to make it up the hill in case it did snow. It did snow and they were unable to unload, so Joe and Sue stayed in their rig during the storm and the next day, were able to unload our furniture. All this at no extra cost to us! In my opinion, 5 stars isnt a high enough rating for the service I received. Id give them 6 if I could... The only negative comment I can make is that the people who packed our breakables put parts in different boxes. My big screen TV was missing a power cord for quite a while and the TV stand was missing a part that my wife found with my fishing poles. Everything arrived OK but it was challenging to find some critical parts at times. If I were moving, Id call Kloke and I recommend that you do too!

Sonny Fauver

Our move was a pack and load to our trailer. The crew arrived on time and got to it. They knew what they were doing and efficiently packaged everything. These guys are cheerful and respectful of the items they handle. Most important to me is that I was comfortable with what I saw early on and did not feel I needed to "keep an eye on it." Awesome service. Kudos to Jeanine and Debbie, setting up and scheduling the job. Found the warehouse guys to be very helpful as well. Professional operation in all respects. I have no further need to vet moving services.

Jaime Etheridge

Kloke did a great job! They arrived on time, wrapped each item, and were careful moving big furniture down the stairs. They did not have a lot of downtime and I appreciated their hardwork. Coordinating the move was easy, Debbie and Janine were very helpful and responsive. Kloke came back a week later to pick up the used boxes we had. Would definitely use them again!

Dave Fogel

I have been working with Greg @ Kloke for a number of years now. He has always returned my calls and answered any questions I might have. I find Kloke to be very professional and really care about their customers. I would recommend them to anyone.

Clinton Wible

You are a great company. Everything went smoothly. The movers were excellent -professional,courteous and hard working. Your dispatcher always called to give us updates so in a stressful time we were put at ease. I would recommend you to my friends.

J.R. Noble

Two great moves with Kloke in less than one year! Wonderful experience, stress-less from beginning to end. Will definitely use them again and recommend to anyone needing reliable, safe, competent movers. Full service move at a reasonable price!

Kevin Pick

Unorganized, under manned, late. No one is in charge. They show up late and stay forever. Send way too few people to pack, inventory, and load. Not sure why the military is paying for such poor service. Avoid if you can.

Britney

The entire process was all around excellent. Everyone involved in the move was kind and caring. I was continuously updated throughout the process. My possessions arrived in the same condition they left in. Would use again.

Phyllis Hajacos

We used Looks to move, expecting to have to lend help, but they were professional, kind, and quick. I highly recommend them. Great job to Marcus and Rodney SR. Choose them if you have the opportunity.

John Fahrner

Truly awful service. We paid more than $14,000 for them to drop our dresser down a flight of stairs, violate the contracted move window, and repeatedly screw up. Avoid Kloke group when you move.

Carlen Gordon

Im still waiting for my shipment after more than a month, every time I call I get a runaround or somebody telling me they dont have time to "deliver to the boonies"

Maria Lesniak

The Kloke Group did a phenomenal job with our local move, and I would highly recommend them to anyone.

Kerry Cummins

Great moving company

Elizabeth Wiley

Cool guys in and out