M2 Hair and Spa

12015 NE 8th St #4, Bellevue, WA 98005, USA

Address:	12015 NE 8th St #4, Bellevue, WA 98005, USA
Phone:	+1 855-837-0035
Rating:	3.4
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed

Location

Photos 1

Reviews 6

Nandini Karthikeyan

Disappointed. Poor Customer service. I didnt receive a call or a message for appointment reminder. She say they would have called or left a voice mail. Im very sure i didnt receive either. I missed my appt and still my Groupon was redeemed. My appointment was at 9am.( i agree it was also my mistake to forgot the time may be i booked appt 2 months prior ) But i kept calling the shop for 2 days to know my appt time no one answered or returned my voice call. Still on my appt date i went in person to the shop opening time at 10am to check(shop timing in google is10am-7pm.) There were two ladies, i explained to them. She said the person who have to do my facial is not here..she has gone to doctor checkup and i will explain and make her to call you to fix next appointment. I didnt receive any call later and she happily redeemed Groupon without any service. Look like she was waiting for me not to show up and she can get to her personal work. And i lost my money. Atleast change your proper shop timing in Google details.

Jody Sanayei

HORRIBLE service, not even a 1 star but had to put that to post this. My daughter went for a microdermabrasion and a facial (had groupon for both) she did not do those services. She put some product on her face and picked at her face, which caused her to bleed and now has scarring. She never explained what she was doing, never asked about her skin regime, the whole thing lasted no longer than 20 minutes. When my daughter asked about what she was scheduled to get, she told her that was what she was doing. Very disappointed in this place and would never recommend this place!!!

faiza abu

They are very rude and inconsiderate of your time. I was running late they told me to come in and 15 minutes its fine. I got there 1 minute late driving all the way from south of seattle and they flat out said we have to reschedule you. The front desk girl was rude and very disrespectful. I will never ever come back to there salon and will pass my experience to all my friends and family members. Worst People!!!!!!!!!!! Dont waste your time and money!!!!! The only reason they have groupon is because they dont have people. And should believed the bad reviews!!!!!!

Tia Marie Fraatz

Irritatingly impossible to book an appointment if you are a weekday working individual. I had to book my facial appointment 2 months out and take time off work to fit their schedule availability. I received a confirmation call the day prior and just 12 hours before my appointment time I received a text from the esthetician cancelling my appointment.

Jordana Schmidt

Incredible service, came in for a Wax and a massage and loved the experience!

fariba joodi

lovely place for hair and spa .