Conaway Motors Inc

Address:	5201 Colby Ave, Everett, WA 98203, USA
Phone:	+1 425-905-2424
Site:	conawaymotors.com
Rating:	4.2
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 15

Reviews 7

tony stark

Took my car for diagnostics, not only did i specifically asked them to contact me if they were going to spend more than an hour but i also wrote it down on their little drop off paper i filled out. The only call i received from them was to tell me that they couldnt start the car; which i told them that it does that sometimes and they did not bedeviled me so i was asked to go down there and show them,i drove all the way from Seattle to Everett during rush hour to get there so they can smile and tell me they were able to turn it on... when i went to go pick up the car, they ended up charging me 1.8 hours and my diagnostics report just said "owner has decided to sell the car and not change the manifold, gaskets, starter ect." i mean if i told them i didnt want them to work on the car because i wanted to do it myself or any other reason, that does not mean i didnt pay for their unprofessional service to be done. before i left the shop i asked if they had found a coolant leak i had told them about and they responded with "We will give you a call tomorrow" its been 3 months since then. ***DO NOT COME HERE!*** - is what i have told all my friends, family and anyone else who plans on bringing their car here. I ended up taking the car to Danas Transmission, he did diagnostics on the car and did not charge a single dollar, thanks to his professionalism and well written report of diagnostics he knew exactly what was wrong with it, because of the service quality i had with them i decided to not do the labor myself and pay them to do it. Although they do not specialize in German cars they do specialize in costumer support and satisfaction.

Robert Hagen

Brought in my 96 VW GTI in 09/2014 after the water pump had failed and left me stranded. Within 24 hours the car was repaired and ready to go. The service was so good, we brought our 95 Nissan pick up to get the exhaust manifold gasket replaced. The quote was much lower than the competion, so we agreed to have it completed there. Although the gasket needed to be repaired, it did not fix the idle control issue we were having. The shop owner took a personal interest in the truck and spent hours of his time diagnosing the issue, which turned out to be a faulty wire and the ERG valve. To minimize the cost of repair, he referred me to a place to get the materials needed and we have our truck back in prime condition. I cannot say enough about the service, honesty and integrity of this shop and this man. In a business where the public trust is a major concern, we now have a life long place to bring our cars, knowing that we will get fair and honest work completed beyond our satisfaction. A big THANK YOU to Conway Motors for your terrific work.

we rap normandy

Shout out to Conaway Motors. They have been my go-to garage since I moved to Everett. When I called them to ask if they could do something the the hyper extended doors my daughter managed to do when there was an unfortunate wind gust as she and a friend opened them. The owner answered the phone(which is unusual), I explained what happened and he said bring it by and hed have a look at it. Drop it off the next day. I dont hear back from them(which is also unusual, they always give a quote). Wait another day and I call them, manager tells me the owners been working on it but doesnt have an estimate (again this is odd). Call back the next day and am told the van is ready by the manager. Ask how much and manager says well owner probably spent more hours on it than I would like, but hes not here. I dont think they charged me for all the time spent on it but they got my daughters van back on the road and made a Dad very happy. They have always done good work for us and think they went an extra mile for us this time. Cant thank them enough.

Anonymous User

I brought my car in to get a full tune up, a "check engine light" investigation and an electrical problem fixed. First off, Id like to say that I brought my car into (3) different places for the electrical problem and no one could figure it out. Conaway Motors figured out the electrical issue in under an hour!! The check engine light was figured out and I was told my car did not need the full tune up as it was in good shape and they didnt want me to spend the money if I didnt need to!! Also, my car was noisy which they knew was a wheel bearing. They fixed that and informed me that I may need a new hub. After fixing the bearing they told me I did not need a new hub, AGAIN, they didnt do work that didnt need to be done and I went home with more money in my account than I was planning! Also, when I originally went to drop off my car I didnt have a way home so they got one of their workers to get me home. Great work, great service, friendly people and most importantly HONEST/QUALITY work!

Alexander Sadigh

These guys are amazing! My Mercedes-Benz C-class died on the side of i5 last week and the tow truck driver suggested that I have it taken to Conaway. This was late on Friday night, and since theyre not open on the weekends, I assumed I wouldnt be getting the car back until later the next week... Mark called me first thing Monday morning and told me that they had already diagnosed the problem, and that it would be ready by Tuesday morning. I couldnt believe it! To make things even better, he called me back Monday afternoon and told me that the car was ready if I wanted to come pick it up! I live in Seattle, but I will definitely be driving back up to Everett for these guys.... Super friendly, fast, honest, and very fairly priced! Thank you guys all for getting me out of a bind so quickly! and for not taking an arm and a leg for doing so.... -Alex

Greta Henderson

My Son took hes car here for repair, it was a old clunker. Conway Motors told him it had several issues, Conaway Motors said that they could get up and running for around 800 to 900 doolar. Conaway Motors allowed him to make payments for the services. Picked up the car , the same day it breaks down ,more issues car not running properly . Renturned the car to Conaway Motors . Now theres different issues which will cost 1200 dollar. Again they proceeded to fix the issue allowing him to make payments on services. My Son paid in full a total of 2000 dollars. l picked up the car again. Next day stranded on the side of the road , car overheating bucking and undriverable .Tell me whats wrong with this picture? Crooks robbed my son. If you cant fix the car , dont take the money. Not a trustworthy place.

Kimberly Taylor

When my Sons car broke down, it was a major frustration. AAA gave us some options and then towed the car to Conaway Motors for us. Logan and the team really made getting the car fixed a manageable process. They were patient and gave us time to evaluate our options without pushing the most expensive repair on us. It truly was a blessing to be able to calmly make the right decision and know that the car was going to be fixed right the first time. After dealing with them over the phone, when I picked up the car, the lobby was busy with other customers and there were a lot of awards on the walls. Its always comforting to know that other people are also thankful for their service!! Ill use Conaway Motors again for any major repairs!