Address: | 35205 Pacific Hwy S, Federal Way, WA 98003, USA |
Phone: | +1 253-941-1111 |
Site: | federalwayheatedselfstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM |
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Tessa Erickson
An absolute satisfying experience for me. Some of the best customer service Ive experienced ANY WHERE. The staff is ALWAYS polite, helpful, and extremely accommodating. The employees will work to assist the guests as much as possible whenever questions or concerns are brought to their attention. They helped me get into a unit the same day, gave me an affordable sign up price, the paperwork was quick, easy, and painless. I originally planned to store for a mere 2 months but ended up staying for 2 years. I had a second story unit, which I was originally a bit hesitant about because of my terrible experience with a previous storage company, however, it made no difference in accessibility because of how accommodating they are to their renters. They have a spacious elevator and a variety of accessible carts to use. (My last storage unit with a different company was a second story unit as well, but the elevator was always broken and they didnt have carts to use, as well as there being no hallway lights or heat). At Federal Way Heated Self Storage I also felt safe and secure, for they require a code to enter the gate onto the property, as well as a code to be able to access the outdoor elevator and the first floor door to hallways. This was important to me especially because my schedule put me in a position thatd usually result in late night visits to my storage unit, when it would be dark outside and few to zero other renters being present. I personally have been so happy with my experience here, that I suggested this storage location to my mother and they rented a unit to her on the same day, quickly and very affordable. I would absolutely suggest to anyone needing a storage to store with Federal Way Heated Self Storage! They will no doubt take care of you 110% and I know you will enjoy the experience as much as I have. I would like to thank the staff for how hard they work to insure their guests have a professional friendly customer service experience and go above and beyond to have their renters feel at ease knowing their belongings are in a safe, secure, and high quality storage!
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Tamara Rogers
We have stored our RV at Federal Way Heated Self Storage now for about 2 years. Our RV was brand new and it was very important to us that it be stored in an area where there was ample space and no grass growing underneath the RV. The pads are gravel and very well maintained. You dont get dust from the HWY on your RV which is a huge plus. We then needed we thought a LARGE storage unit to store our household goods during closing of our house sale/purchase. Come to find out we needed 2 LARGE units. The customer service was FANTASTIC!!!! They were so accommodating, kind and understanding to our needs. I would recommend this place in a heart beat! Youll find no better.
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Dr. Garfield Anderson
I have been a customer of Federal Way Heated Self Storage since they opened and must say their management team is excellent and facilities are first class. Anybody looking for a first class storage unit wont be able to find a better one in Federal Way, than Federal Way Heated Self Storage. A Happy Customer in Unit 122, Dr. Anderson
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Jonathan Allen
Never have I met a better team! I had a horrible experience with public storage. Jessica and Danielle made my check in smooth made it fast but a good and informative start. Very friendly staff to work with.Amazing units and large areas to load.
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Tye John
As a retired Military Veteran, Federal Way Heated Self Storage was great in getting me into a unit the same day. They gave me the promotional discount with an additional military discount. I would recommend this storage unit to anyone.
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Paul Hise
I just rented a spot here. The facility looks immaculately clean indoors and out. Rebecca was not only competent but also super friendly. I always tell people you only need to be one but she has perfectly married the two.
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Chris Kadin
Easy...kind staff....very accommodating and wonderful 3 month special. Top notch facility with a huge amount of room to maneuver in. Thanks
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Alyese Morelli
Facility is clean, the people are great and they have awsome prices.I would recommend this place to anyone.
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Steve Barnes
New facility with easy access to all units, Competitive price, and nice people to deal with!
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godeep 666
Nice in door heated storage. With elevators. Friendly staff