Address: | 4598 Klahanie Dr SE, Issaquah, WA 98029, USA |
Phone: | +1 425-313-3057 |
Site: | klahanieservicecenter.com |
Rating: | 4.1 |
Working: | 5:30AM–12AM 5:30AM–12AM 5:30AM–12AM 5:30AM–12AM 5:30AM–12AM 6AM–11PM 6AM–10PM |
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Darrell Cray
I brought my 2007 BMW X3 in to install a set of tires, I also had a check engine light on which I had them diagnose. After only an afternoon in the shop David the manager personally called me and explained every issue in detail. Of course they provided a write up of everything that needed to be addressed and quotes, but then David and I had a real down to earth chat about the urgency of each repair, he then helped me prioritize the repairs so I could budget some for later, while I fixed the most severe first. I also told him my mechanical experience and he gave me his honest option on which ones I could DIY. I honestly wouldnt trust the word of anyother mechanic besides David, he tells you what you ACTUALLY need to fix now, without trying to sell you a more expensive unecessary job. For example, I had a torn CV boot; which another shop had told me the whole axle needed replacing, David told me just the boot needed replacing and quoted a reasonable price. This alone saved me the $800 different between a torn price of rubber and a new axle. It also seems like besides the obvious inflated price of OEM parts theres no added "luxury/foreign" tax on labor. Car talk aside, Davids also the nicest most cheerful and honest guy you will meet, Id trust him with my grandmother and her car without a doubt.
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Kim Shiplet
I have been meaning to write a review for them for a while. I ended up with my car at the Klahanie Service center after a friend of mine who is a transmission mechanic recommended them. Ive moved around the country a lot and every time Ive moved it takes a while to find a reliable, honest mechanic. The guys here are AMAZING. They are thorough and honest and take the time to talk to you. I have never felt over-charged or taken advantage of, in fact on a few occasions they have spent significantly more time on my car than what they have charged me for. I have taken my car to them for routine maintenance, for tires, for a radiator problem that a number of other mechanics could not figure out (and ended up being an easy $20 fix!). Recently my car broke down and I had it towed there. It ended up being something that they werent able to do (something to do with Hondas programming of the ECM) and they charged me very little for the diagnostics that they did, knowing Id have a big bill at the Honda dealer. Highly recommended. I wont take my car anywhere else!
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Joshua Alexander
Our car went to this location as this is Gilman Autobodys mechanic. They removed engine and transaxle for repair, replaced suspension components, half-shaft, steering rack and clock spring. Received car back with no test drive, missing bolts on lines and power steering pump, new steering rack boots split open, grease from half shaft covering engine block, and firewall seal for steering column not installed. Did not test drive or at very least verify repair. Had to return a third time to shop to get all items sorted correctly. No apology given or compensation offered for lack of care or poor craftsmanship. Gas station attendant/receptionist was rude and not helpful. Would not choose this place to air up my tires.
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Frank S
Excellent service! This service center: 1. Delivers high quality, consistent services - I use them for all my auto needs and always happy with the results. 2. Stands behind its services and honors its warranties (automatically - you do not need to dig for the paperwork) 3. Conservative in the repairs - your car only gets repairs it needs 4. Consistently less expensive than a dealership
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Anonymous User
I started working in the Klahanie area 3 years ago, and have used the Klahanie Service center ever since. I first brought my car in at the recommendation of several clients. The quality of service provided and honest diagnosis have made me a loyal customer. Yes, you can probably find someone cheaper, but dollar for dollar no one provides a better level of service.
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Anonymous User
This station is run well and the people are very knowledgeable. They dont tell you to have something fixed more than what you really need. They are expensive but do great quality work. They still need to do something about their promises on getting the job done on time.
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George Babbitt
Needed to repair a flat on a truck which turned out to be unrepairable, so the guys swapped out the flat for the spare in just a few minutes. Super nice guys, very courteous, very efficient. Will not hesitate to go there again.
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Mani Singh
Excellent service. Very Friendly. They gave me the best price in the town to fix my car. I never went to station, towed my car, got the quote, and job is done.
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Bryan Rawson
I have always appreciated the quality and integrity of the service and staff. They are my go-to location for service, now to 5 vehicles over several years.
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Rahul Thakur
Ken and Tom were honest and explained the issues/resolutions/options in clear/straightforward fashion. Nice to have great service in your neighborhood!
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Neeraj Agrawal
No service taken. Doesnt open on Sundays. Wrong info published hence 1 star.
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Daniel Sun Di
great help on Saturday! really nice and helpful staff! 5star!
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Anonymous User
Thought they did a great job on the necessary repairs. Thanks