Anytime Fitness

4200 6th Ave SE Suite 101, Lacey, WA 98503, USA

Address:	4200 6th Ave SE Suite 101, Lacey, WA 98503, USA
Phone:	+1 360-456-5100
Site:	anytimefitness.com
Rating:	3.9
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 38

Reviews 6

Stephen Austin

AVOID THIS PLACE AT ALL COSTS. Ridiculous fees, bad service, SHADY billing and diminished returns. Not only are their fees twice what comparable clubs charge in the area, every single time Ive needed to deal with a billing issue, it has been like pulling teeth. "Sophie", when asked to correct my credit card information has been reluctant, surly and has done it incorrectly (after much idignant eyerolling) in every instance. I thought that Id be happy to report that she finally managed to give good customer service on the day she happily cancelled my membership, but turns out she could only cancel half of it, and I find out a month later when Im billed AGAIN for the ABC-Rio Tanning part of my membership. That speaks to the shady billing practices of ABC Financial and Anytime Fitness. Hoping to bypass more aggravation and disrespect, I contacted ABC Financial directly and was told "Anytime Fitness and Rio Tanning had separated several months ago. Anytime Fitness and Rio Tanning had separate facillities and separate addresses. Rio Tan was now located at 4100 6th Avenue Lacey and Anytimes Facillity was still at 4200 6th Ave." There is NO RIO TANNING FACILLITY IN LACEY, TUMWATER or OLYMPIA. 4100 6th ave DOES NOT EXIST as a physical address. The location NEXT to Anytime Fitness (4200 6th ave) is 4160 6th ave. According to ABC Financial, Anytime Fitness had for months had "its own tanning".Interestingly enough, I have only been billed by Rio Tanning the entire time Ive had my membership. It is difficult to end a Rio Tanning membership even though THERE IS NO USEABLE RIO TAN FACILLITY IN THE AREA. ABC Financial LIED and then laughed in my face. When I went to the club directly to confront them directly, the new manager was pleasant enough, said she would pass the information on to the owner-- but also indicated that ABC had already contacted them in advance of my arrival. She also had no answer as to where the "separate" Rio Tanning facillity might be located at 4100 6th ave (does not exist). When I did receive a call back, she indicated that my membership had been cancelled but because I had not given "30 day notice"-- I went in person during staffed hours in June to cancel my membership-- that I would not be reimbursed the cost. I will contact the Attorney Generals office about deceptive business practices and fake addresses. Do a google search for" ABC Financial Rip Off report" for a database of consumer complaints against ABC Financial (The Ripoff Report, consumer database) In the meantime, I have joined and reccommend Thrive Community Fitness in Lacey-- friendly, bright, cheery-- maybe not all the circuit training equipment that ATF has, but they have a child care room and the exact opposite of the "Weve got your credit card number so F you." attitude of Anytime Fitness/ABC Financial If a cold, empty gym with smug, crappy service is what you need, by all means go to ATF. If not-- go ANYWHERE else.

Mike 2015z636r

If I could give anything less than 1 star I would. Customer service doesnt have as much knowledge as they should and they dont follow Washington law. We will see how the cancellation process goes as I "have" to give 30 days notice. I work under contract and my job ends August 31st, Im within my term and the $175 cancellation fee per Washington law cannot be charged for loss of employment. If I have to, I will go to the Attorney Generals office and file a report with the BBB as it is ridiculous. Now granted, the facility is well kept and the convenience of being open 24 hours is great. The cons far outweigh the 1 pro as the business itself isnt ran for the consumer, only to bring in money for the owners. From a business standpoint, its a great model to get customers roped into a ridiculous contract. Although, being in a customer focused business means your focus should be on the customer. Retaining customers is first and foremost and practicing business on the shady side will lose you more business than it will ever gain you. Another bad thing here, if you are a true lifter, there isnt much of the typical preferred lifting materials here. There is 2 squat racks that are intended to be used as multipurpose racks ie bench, incline bench, etc. There is no proper bench or incline bench. This gym is meant for those who take fitness seriously light. Someone who intends to stay close to the gym itself and never intends to move or lose their job. Join at your own peril or if you support Planet Fitness, its your choice.

Jason B Christo

Wow. Those who do not travel to other AF locations may not realize how different this location is from the standard AF. Though bigger is not always better (ha), I love small gyms, especially my home gym which is one sixth the size of this place. I have yet, in 150+ different AF visits, seen one this equipped and expansive. When I walked in I immediately thought my fob accidentally got me into a 24 hour fitness, and theres a reason I dont belong to 24 hour fitness, generally I dont like large gyms (and the fact as soon as you walk into the mens room at a 24 hour fitness theres naked dudes as far as the eye can see). I dont know what this gym is normally like when busy but as far as the facility, just incredible. Thank you management, you guys have a special facility here! Hugely truck accessible via adjacent shopping centers.

Mikaela Botts

This gym is the best in Lacey! The staff are so helpful and kind. They make me feel comfortable, in the most uncomfortable place! I see the staff cleaning every day! One of my favorite things was getting a complimentary fitness consultation with a personal trainer! ONE HOUR FREE, just because i signed up! Its good to hear "Ill see you tomorrow." They hold me accountable. Just what I need! If youre looking for a place to get healthy at, this is the place for you! The people below me, if you think the billing process is shady? Its the same thing as a phone bill, whether you use the phone or not... YOU STILL HAVE TO PAY. Its common sense. Not only that, but the staff up front are very thorough when explaining the contract to you. Ask any questions that you have, and they will respond with the truth.

SethEvansGaming

My time at Anytime Fitness in Lacey has been fantastic, the facility is much bigger than most Anytime Fitness gyms, and its kept very clean and organized. They have a much larger assortment of weights and equipment compared to most Anytime Fitness gyms as well! The staff is very friendly and always greets each member when they come in the door and leave. They offer personal training, and have knowledgeable trainers as well! Been with them for 6 years now, never had a problem they couldnt fix out for me, theyll treat you like you treat them, which is how it should be! Regardless, a lot has changed over the years, but the gym and staff has gotten to be like a second family to me. Great classes, great staff, great experience!

David Hill

This gym is great! I dont understand why the previous posters complain so much. The billing is there out in the open. Read the fine print and understand the billing process BEFORE you sign anything anywhere. If you sign it, you take responsibility. Anyway, the review should be about the gym not how much money it costs. The gym is great and the staff members are awesome. There is a lot of room to spread out and have your own space. They have a lot of equipment and it is all new. The only downfall is that I expect other ATF gyms to be like this one when I travel and they are not. I <3 this gym!!