US Post Office
| Address: | 22023 SE Wax Rd, Maple Valley, WA 98038, USA |
| Phone: | +1 425-432-4174 |
| Site: | usps.com |
| Rating: | 3.2 |
| Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 10AM–2PM Closed |
Location
Photos 1
Reviews 12
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1o1
The ONLY delivery carrier that never even attempts to deliver packages, leaving the "sorry we missed you" note in the box every single time. I try not to shop with anyone who ships USPS but sometimes it still happens. And since my husband and I work for a living during the week we have to wait until Saturday each time, planning our day off around the USPS package hostage negotiation, to retrieve my packages. USPS is absolutely the worse. UPS, FedEx, DHL, OnTrack, and Amazon, all deliver to with no issues, meanwhile if something is accidentally send by Postal Service I have to this a week and plan my weekend around it. Not to mention the line at the post office for the one person who usually tends to the whole counter alone and talks about herself with each person for forever without a care in the world while while half the people in line all waiting with our "brownish-pink slips" in hand impatiently waiting makes it even extra torturous.
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Jessica Hamp
This is the very worst USPS I have ever dealt with. Multiple occasions where office staff are inconsiderate and show no compassion. I can only assume the delivery drivers are incompetent. I just moved to this area and already had two occasions where packages were marked incorrectly and undelivered. And, they never answer the phone. Spoke with "management", Doug, and he seems to have troubles communicating truthfully. Mentioned the sent me a letter, I ask where they sent it and the story changes. They did not send communication of any changes up holding my mail and simply decided to just not do so, without informing me or letting me know what my options were. Good to see where my tax dollars are going. And feels great to be ever so warmly greeted as a homeowner by this maple valley post office.
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S Lund
We are having an issue with packages being deliveries to our house. About 4 weeks ago we got a new mail carrier and she wont leave our packages on our door step. The reason is that we have dogs in our house not outside but in our house. Since she can hear them barking she wont even stop or attempt to delivery and drives off making us take time off to get our packages. The old mail carrier walked up left them at the door no problem , The new one gets in her car and before she starts her route or get to my house says that we dont have a secure area because of our dogs which are behind a 3 inch door? We have contacted them and they are not resolving the issue. We have never had problems in the 12 years we have lived here and no we do and they wont do anything about it. Awful
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Travis Stoneburner
Driver stopped in front of my house, then took off. My tracking information then said "they attempted to deliver and left a notice". The lazy driver did not even get out of the vehicle, let alone leave a "sorry we missed you" card. I got off work early to be there to sign for a package today, now because its Saturday afternoon, they are closed, and of course closed tomorrow, so I will have to wait until Monday for something I paid extra for to get on Saturday. What a joke.
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erin rafuse
So impressed with this post office!! First of all we love our mailman (in Meadows at Rock creek development). Second, I had a missing package. Said it was delivered. It wasnt. Called them on the phone and talked with them about five minutes. Within an hour my package was delivered to my house. The labeling was a bit different than usual so I understand how it was misplaced. Such great follow through though!! Our mailman is so friendly and great!
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Michele LaBare
Just got off the phone and spoke with a very helpful and pleasant employee. I was trying to track a package. We finally figured out where the package is and it will be delivered today. He was cheerful sounding and it was a positive experience. So many times people will review negative experiences. Today I received outstanding customer service so I would like to report it! Good job!
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Christine Thomson
Ive gone to this post office several times, every employee I have had has been very helpful and pleasant. I also usually never have to wait more than 10 minutes and the line is generally short (though likely depending on when you go), but Ive always had a good experience and fast service compared to my visits to other post offices.
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Anonymous User
Weve got the best people working in our local office. I enjoy the conversation, the friendly atmosphere and the helpfulness of the staff. Ive been a customer for over 20 years now, and wouldnt want to go anywhere else. I would like to see a package drop off machine for the weekend mailings, though!
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Lee T
Awesome post office. The ladies at the counter are always friendly and willing to help. Whenever I have needed help with mail someone was there to help with the issue.
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Tanner Rencher
Never answer their phone. One of the employees that was "helping" me could have cared less about figuring out where my package was.
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Zara Layman
Everyone who works here is so kind and patient!
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J Haynes
Fantastic services