Address: | 3100 Benson Rd S, Renton, WA 98055, USA |
Phone: | +1 425-271-7228 |
Rating: | 4.2 |
ST
Steve Fischbach
This shop has been in our neighborhood long before I moved in so we thought we would bring our car to them when the clutch suffered a failure. Jimmy gave me a repair estimate and date to bring in the car. He was super nice and honest. He called me the next day when the work was complete (he even finished ahead of my expectations) and spent a few minutes going over the issues he found/fixed. He even wanted to show me the old parts because the break was unusual. Talk about super honesty and integrity! He also noticed the Check Engine light came on briefly during his test drive and quickly diagnosed and solved the cause at no charge. His quoted price was on the mark and even bested other larger shops in the area. Our car drives like a champ again and Id trust Cascade Auto Repair for future repair work of our vehicles. We need more small business owners with this type of work ethic and pride in our neighborhoods. Its nice to have a trustworthy shop in the neighborhood and I would highly recommend this shop to others in need of some automotive work.
CH
Cheryl Galt
Cascade Auto is the best. Tun (alias Jimmy) owns and operates his own business -- with skill, pride, and honesty. Weve been taking our cars there ever since a neighbor recommended him. I totally trust him to take care of our cars, trust his recommendations and fair prices. Sometimes I drop in with a small problem or question, and he comes out and answers my question or fixes the problem at no charge.
TI
Tinga Aupiu
Great business, great customer service, manages their time well, honest, and always a pleasure to work with. I have taken my 2008 Acura TSX and 2002 Honda Accord there to have numerous things done. Basic maintenance on the Honda at an awesome price. I had some aftermarket equipment installed on my Acura TSX and two years later everything is still working awesome!
KE
Kellie Lee
Jimmy is no nonsense. Jimmy quotes you a price and never asks to do more. Jimmy is no frills, just in and out. Jimmy beat Firestone by HALF. Half peoples. He replaced my cars ball joints and tie rods this time. I have been here 3 times and have had great service every time.
MA
Martyn Skorkin
Very rude and unprofessional - did a standard ploy "fix it yourself if the price seems too high" upon asking why a simple sensor change was $75. Did do a quick job on the task but I will never come back there again.
TH
Theresa Davenport
We have trusted Jimmy (owner) with our vehicles for years. He is honest, and does right by us every time. His prices are always very competitive, and turn around is fast. We HIGHLY recommend Cascade Auto Repair.
RO
Rodney Graviett
Best Auto repair service Ive experienced in years. Cascade is honest and wont jerk you around. Great service! I recommend them to all my family and friends.
DA
Darrin Williams
Although they prefer to work on post 1995 era vehicles I had the entire brake system done on a 1985 Plymouth Reliant in one day. Works beautifully!
MI
Miles Talbott
I tried to call to set an appointment and he said "Im too busy, please call in two weeks" That is horrible customer service
DA
darrin watkins
Jimmy is a kind man goes the extra mile make sure work is done right i would recommend this shop to anyone with car problem
SA
Sam Ya
Terrible service and absolutely zero communication skills. Avoid at all costs.
AA
aaronconsultant
Solid, honest, straight up repairman. Good rates and fast.