Maaco Collision Repair & Auto Painting

Address:	3502 S Pine St, Tacoma, WA 98409, USA
Phone:	+1 253-444-4919
Site:	maaco.com
Rating:	3.7
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 9AM–1PM Closed

Location

Photos 54

Reviews 23

Amber C

I rated "very good" because there is no middle ground and I am more happy than not. So, Ill be honest and admit there were a few things that were lacking. Customer service, for one. The poor young kid at the front needs to take a class on how to talk to customers both on the phone and off, either that or they should hire someone who is capable of at least pretending to be friendly. Second, they lost my key. Im serious. No idea where it went, but I guess Ill be happy that it was a spare spare (intentional double there) and if my vehicle ever goes missing I know where the thief works. But in reality, overall Im rather pleased. My vehicle looks awesome. For what my insurance gave me for repair due to a single collision, Maaco repaired and repainted my entire vehicle. Is it absolutely perfect and show stopping quality? No, there are a couple of miniscule blemishes I noticed upon close inspection. But it is pretty dang awesome for the money and Im a happy camper.

Nacho Quezada

I was told my car would look nice with a 1300.00 dollars paint job, within 3 months the paint was already peeling off on the wheel wells and underneath. I called the manager he said bring it and will take care of and it will be done an one hour I gave one and a half hours and have done nothing to it yet after 2 hours I walked into the lot I saw an older guy touching up my car with brush and didnt finished since I had to go to work now looks like I have to paint the whole bottom of car and it hasnt even been one year yet since they painted it The manager said he would touch it up again but I have to leave it there at least 2 week days. Since make my leaving with this car I would loos 600 dollars. And he wont do it on a weekend.one star is to much I would not recommend it to anyone

Tarquez Williams

Just wanted to say thanks to all the staff at the Maaco for giving my car the "Midas touch". Its a 2013 Rio and long story short, I got in an accident November 2014 and under false info I was told after switching insurance that the old insurance wouldnt help me. I went over a year with no repairs and went to Maaco and they insured that the company should still help as long as I made a claim with them. Myself & Maaco talked to the old insurance Co. and everything was settled. Maaco set me up with Enterprise for a rental and they took my car in. With all their hard work and effort, they made it look like it was fresh off the assembly line. Thank you guys, in a few months itll be 3 years having my car but you guys made it feel like its back at day one.

John Z

Folks,, in spite of the poor rep many MAACO shops have you can trust Malcom and the crew at this shop located at 3502 So. Pine St - Tacoma, WA. They did an absolutely fantastic job fixing the door dings, removing old and cloudy (factory) clear coat and repainting my 00 Dodge Dakota. No,I cannot yet say the work will endure for many, many years but I am confident IF theres a problem these fellows will handle it as professionally as it need be. Go ahead, take your rig to them, believe my 5 star review,, (contact me at johnzimm@hotmail if you want) and see if you wont also be a completely satisfied customer.. Youre car and your wallet will Thank YOU!

Jill Payne

Took my sons 88 Jeep Cherokee there to get it painted Sept 2013, and it turned out so good! It took longer than the original 2 day estimation because apparently the first coat of paint they put on didnt turn out to their satisfaction, but they just kept it for 2 more days & painted another coat which turned out beautiful. So thankful they really cared about the quality of the end result. Same price as originally quoted. Pleasant experience with the staff as well. Highly recommended.

Mike Sonntag

Best customer service I ever had. My car was undriveable and cost more to repair then the car is worth. .. They were up front and honest about what I should do and that involved them not making any money off me. They even stored my car for free [I dont think they will do that for everyone] this is the first place in the auto repair industries that is not greedy and money hungry. I would highly recommend this business to everyone!

J Gutierrez

Talked to Malcolm about some paint repair and he was EXTREMELY HELPFUL. He told me my clear coat is faded so much that it requires repainting half the car, the roof and another door. He also told me the specific tri coat paint is very hard to find and expensive, so I have made the decision to repaint the car black instead. He gave me an estimate and discount to repaint the car. I will be back for sure! Thanks Malcolm!

Sylke Dixon

Had paint peeling off of the hood of my car, got a whole new paint job done and it feels like I have a new car. Was told it was going to take a week and got a call two days later saying my car was ready. The customer service is amazing and they did an amazing job!

Brett Dalesky

I have a 1964 Buick Riviera that I took to Maaco after getting three estimates to paint her. Not much body work was needed, but all three places wanted between $20,000-$30,000. I got her painted at Maaco for about $6,000 and Im very satisfied.

Susan Robinson

Had my scratches and dents fixed and the whole car painted a few months ago. They did a fantastic job. Love it. I had great customer service also. Everything was explained. The staff was friendly and knowledgeable.

Mike Sobko

dont go here. Youll have a huge problem with them somehow. I know them very good. Find someone better. They only care about making money fast. Quality is crap. They use cheap stuff. It ends up peeling off later on

Anonymous User

Stay away! No customer service what so ever. When I got my truck back my tools from the bed of my truck were put on top of my leather interior! Seedy place all around! No

Puget Sound Home Inc DBA - Puget Sound Homes Realty

You get what you pay for. I expected much better work even at a reduced price. Im not going back and dont recommend this place if you want really good results.

Francia Cifuentes

I am soooooo happy with the way my car looks, Maaco did an awesome job !!!!!!!!! Great customer service too. I highly recommend Maaco .

Robert Mena

The ad on TV is a lie. There is no 299 paint job. Lies lies lies.. went from 299 to 2,300 for paint? Not worth it. I give them no stars

Michael Ewetuga

If you want to waste money for bad quality job and crappy Customer service this is absolutely the place for you

lavita lester

Fair prices and good work completed in a timely manner. The team is always friendly and helpful!

Alexandra Gore

Good service and they did a great job with the painting! Feels like a new car.

Jason Girdler

These guys did a great job! Good service, great work.