Charter Communications
| Address: | 1228 12th Ave S, Onalaska, WI 54650, USA |
| Phone: | +1 855-757-7328 |
| Site: | charter.com |
| Rating: | 2.6 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed |
Location
Photos 5
Reviews 19
DA
Dawn Westfield
Why when you are trying to contact your local office of Carter, it takes forever to get through all the computer generator lists, and talk to someone who breathes oxygen. We went to get out conversion boxes and they sent three home with no power cords. We live over 30 minutes away one way, and it means we will have to drive there again, for no reason due to us. This company has a strangle hold on cable services and WE pay for them, and cannot get even half assed service. We now have no cable and now no TV. which we are paying for. Please return to HUMAN service techs, ditch the computer generated prompts, and actually help US that pay the bills!!!! I am beyond frustrated!!!! PS why dont local offices take local calls????? This smells like dead fish.
MA
MacKenzie Kutchera
Charter is a prime example of a monopoly. If you want crappy customer service, ridiculous hidden charges, hours long phone calls for simple questions, up-selling at every moment they can if you dont have the most premium package, then you also want access to the Internet. Because you arent going to find it anywhere else.
GI
Gil Gil
Me gusta la profesionalidad de esta compañía es muy aceptable y el servicio también es excelente no tengo queja absoluta
MI
Mitch T
Staff has always been friendly to me. I usually go in knowing what I want and they help me if they can. Have witnessed very rude customers and a staff member try to be helpful with no understanding from the customer. Jut remember they do not set the rules.
RO
Rostik Servetnyk
Here is a list of 5 of the slowest things I know: -Nematodes -Seahorse -Slug -Koala Bear -CHARTER INTERNET This is the worst internet provider I have ever had, constantly cuts in and out and not worth the price. That is all, thank you.
TR
Treelynne N
Service cuts in and out. Rude customer service agents taking payment snapping chomping on gum and holding onto my debit card entirely too long. I see you keep charging more than enough
AN
Ann Harris
worst customer service ever. My mom has Life Alert and has been out of phone service since 8:45am it is now 4:18 pm and they said there "should "be a tech out by 5 or 6. WOW
BI
Bill Hoglund
When my tv service is not working I want the EMERGENCY tech support printed in an obvious place, dont force me to call a different This is such poor service!
ST
Steve Jirsa
Service cuts in and out, have called in many times, many service appts. Internet slows during rain/wet conditions. And price hike on top of price hike.
LI
Lisa Pomeroy
Hate their services, billing always changed and couldnt explain why! Customer service was horrible. Even tried to bill me twice a month more than once!
ME
Melissa Beaston
DEAR CHARTER SPECTRUM YOU GOT ME REALLY MAD AT YOU GUYS RIGHT NOW BECAUSE YOU STILL HAVE NOT TURN OUR CABLE BOX BACK ON YET
MO
Morgan Miller
They rape you in cost!! We have internet and pay $100 a month!!!! You have got to be kidding me!!!! No more of this!!
BA
Barbra Hansen
Tiling of tv occurs often, random price increases, and poor internet connectivity. Not impressed Charter.
DA
Danny Tschumper
Only had the internet but it was great. Never had to call and ask them to fix it once. Had it for a year.
LA
Larry Fortier
If your a current customer they have no issues at raising prices without notice. Will not deal on pricing
AN
Angelica Mercado
They helped me with my Time Warner Cable problem even when they were not merged yet... Thank you!
MA
Matt Marcou
As usual, the runaround.not suprizing.
JE
Jerry Dahlback
Solid service, over priced though
JA
James Mithum
Excellent.
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