Mediacom Communications Corporation
| Address: | 115 S Marquette Rd, Prairie du Chien, WI 53821, USA |
| Phone: | +1 855-633-4226 |
| Site: | mediacomcable.com |
| Rating: | 1.9 |
| Working: | 8AM–5PM 8AM–5PM 8–9AM 8AM–5PM 8AM–5PM Closed Closed |
Location
Photos 5
Reviews 13
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evy wareing
The personnel were polite, but I am speaking about the service, I dropped the cable and went to Direct TV, I have kept the internet and the land line for a reason. I am older and need the phone for 911. Since 2015 I have had my service turned off instead of my neighbors who were the ones that were to have been disconnected. At times I have been without service for 2 weeks, yes I get a credit, but does that help me use my phone? I am glad they give a credit. I have had this service sine 2013 and have had nothing but trouble when the service goes out Mediacom does not send out a text to there customers letting them know. I am stuck with them until July of 2018. Now my next question is who is this quote"owner" unquote that answers, that to me is very questionable, as we the public know owners do not respond to customers. Just my humble opinion. Respectfully
ME
Mel K
Worst customer service ever! Here I thought Dish Network was bad! I renewed my contract to get a "better deal," and they charged me more than they said it would be. When I called about it, the representative said they would have to "pull the call" and see what was said. No one ever called me back, so after a week I called again. The representative that I talked to said someone called me back to let me know that I agreed to be charged what I am being billed. The prices are unreal (way expensive) and the little digital boxes that they make you have, and pay for each month, is crazy. I am really starting to understand why so many people choose Netflix and Hulu.
ST
Stacy Dettmann
Im so upset, I have the internet/ tv bundle. I can barely watch TV before the channel pixelates then the screen goes black. Have to unplug my wifi box 15-20 times a week as it goes off all the time. My choices are limited in my town for cable or wifi connections. And their prices always go up. Said I was locked in at 1 price for two years. Ive had this crappy service for a year. Please fix your service.
JA
James Hexom
It is a pretty good cable/ internet/phone company... When they decide to work right, as well as not doing routine maitence all the time during the night when a lot of people I know use it around that time anyways.
JO
Johnnyb
Cant stand Mediacom, their Customer Service is horrible followed by horrible prices and horrible internet speeds.
AR
Aryn Slack
The person who answered the phone had a rude tone and hung up on me before all of my questions were answered.
TO
todd Quick
Media con biggest P O S on planet, if I have to have any kinda service from them I will be without
RY
Ryan Stodola
slow internet nothing really fast and not good if your a gamer and half to play on there servers
MA
Mary Burkum
Poor customer service. Not concerned about individual customers. No local people to speak with.
LO
Louise Loeffelholz
Helped to resolve an issue with the sound. Clerk was very helpful in Prairie Du Chein , Wisc.
JE
jesse regal
Worst service ever easier to change service than to deal with customer service
JA
Jason Burger
The people have treated my parents very poorly, this place is a joke.
KE
kerry bunts
Good service ,friendly front desk people
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