Down Right Technology

Address:	1235 14th St, Marion, IA 52302, USA
Phone:	+1 319-431-3313
Site:	trydownright.com
Rating:	5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed

Location

Photos 9

Reviews 7

Anonymous User

There is NO ONE better than Paul for anything satellite related. I had him install Direct TV a couple weeks ago at my house. Not only is Paul technically intelligent, but his personality is easy to work with. Paul is definitely a bit "particular" about his work. For me, a "particular" person as well, this was perfect. Let me try to illustrate: I dont usually let anyone do installations or wiring like this because Im NEVER happy with the results. I didnt want a dish on my roof. I didnt want any exposed wiring. I wanted top quality cables. I wanted a very specific location for the dish. I wanted a cable line (internet) moved away from running parallel with electrical lines (whoever did that in the first place when building this house should have known better). I also wanted the Direct TV box hooked up to my internet. Paul listened to EVERYTHING I said and worked fervently to meet my expectations. He even ordered a different secondary receiver than I originally asked for because it came with an RF remote as he noticed the location of the box would be in a closet in my master bedroom. That saved me money from receiving two IR remotes and needing to order an RF remote. Funny thing...Paul was talking to me after the installation and he said he was the same way and understood what I was saying about wanting things a certain way. In fact, he mentioned that he would have done it that way even if I hadnt asked just because it was the correct and "clean" way to install the system...basically, Paul took his time to treat my home as if it were his own, providing a top notch installation that I dont doubt he would have been proud to have done at his own home. He even moved that cable (internet) line away from the electrical lines for me even though it really wasnt his responsibility. Paul and his partner were top notch. This was the FIRST time Ive ever had any service technician to my house and felt comfortable not watching over their shoulder. Ten minutes into the installation, I knew Paul and I would get along. I even sat upstairs playing a video game while he worked, I was that relaxed about the whole thing. I know, make fun of me for the fact that I cant relax with something like a satellite installation...but its true. At the end, Paul even took the time to show me the iPad app for Direct TV. I would not hesitate to call Paul directly for any further needs related to satellite television. I cant recommend him and Downright Satellite enough. Really, I cant. And, no, I was not paid to write this and yes, this is my first review like this, and yes, Im that convinced with Pauls company that I decided to share my experience. Cheers!

Gary Hughes

There are two particularly outstanding things about Paul and his “Down Right Satellite” business: (1) he’s a real person, who’s available locally; and (2) he’s an expert who really knows his stuff. Admittedly, my wife and I have been “dinosaurs” when it comes to home electronics. For years we’ve had multiple televisions in the house, all “tube” sets . . . not a one “high-def”. Our “big screen” has been a huge projection box. Rather than face extinction, we finally decided to upgrade . . . and one of the best decisions made was to contact Paul. He came to our home, evaluated our system, recommended specific options to improve our service, reviewed cost and, together with business associate John, installed everything needed expediently. We now have flat screen televisions, all “high-def”, and a single satellite receiver controls everything (also with ability to watch TV anywhere there’s a Wi-Fi signal). We can’t over-emphasize how impressed we’ve been with Paul’s knowledge and professional skill, as well as the attention to detail he and John took during installation. It’s reassuring to know that Paul is readily available if a problem ever should occur. If you have satellite questions or needs, don’t ever call an “800” number for “tech support”. Instead, call Paul!

Cliff Haynes

Our family is new to Iowa and didnt have any idea where to go for getting a new satellite system. Paul and Down Right live up to the great reviews. He never once tried to up sell us on anything, and listened patiently while I explained what I wanted in the house. We have a fairly unique situation in that the main receiver isnt hooked to a TV, it is in the basement and we have genies on the two TVs. Paul and John painstakingly set everything up so that it all worked perfectly the first time. Thank you so much for the great work on installing our satellite system. It was very nice to have someone do work that actually knows what they are doing. Thank you also for installing the cable outlet. Most places would have said no, we dont do that, or you have to ask ahead of time. You were so willing to do it even though I only mentioned it the day you were installing. We have had no problems at all, so you more than likely will never hear from us.

Lana Davis

I want everyone to know that I am a very happy customer. Paul did a great job for me. About a month ago I was complaining to my friend about my TV service, she told me about Down Right Satelite and that she was very happy with them so reluctantly I called. Paul came out asked a lot of questions about who watched TV, what I liked to watch, and what I wanted, he recommended a few things to me. Because of the holidays and me changing my mind about the DVR it took four trips to get everything hooked up. But Paul took his time, explained everything to me so that I understood them. He was very curtious and a very nice young man. I would be more than happy to recommend him to everyone I know. THANKS PAUL

Aaron Warner

THE Best option for cutting the cord! Not only can they handle any and all satellite or cable challenges, they’ll get you up and running on an antenna/Over The Air solution in no time flat. Experienced, efficient, intelligent and creative, Down Right Technology is the cord cutter’s best friend in Eastern Iowa. They walked into a really complicated installation in my house and handled it well. As a result, I’ve fired both Mediacom and DirectTV, I’m saving more than $100 a month with my Antenna, Roku and Tablo solutions, and I have far more local channels than I ever thought that I’d be able to get in Coralville.

Penny Fitzgerald

Down Right Satellite provided complete information on service options available in our area and recommendations based on our familys needs. Their installation was quick and included a full tutorial on how to use our new service. They were very neat & tidy...everything was left exactly as it was (or better). We appreciate using a local provider, and being able to ask questions at any time to Down Right Satellite. (Its especially convenient to talk with the same person or team; and not have to be on hold waiting to speak with someone who has no knowledge of my needs or situation.)

Marc Simmons

This is the 2nd time Pauls been at my house, and hes more than done right by me both times. Hes always available, and your call goes directly to him and not some phone tree that makes you want to do yell very loud things. Ive never met anyone more knowledgeable about his field, and he cares more for what you want and will use than selling you some arbitrary fad. He makes the process easier than Ive ever experienced with any company. If you are going to sign up or switch satellite companies, this is your guy. A+ across the board.