Meineke Car Care Center

900 N Alma School Rd, Chandler, AZ 85224, USA

Address:	900 N Alma School Rd, Chandler, AZ 85224, USA
Phone:	+1 480-582-0982
Site:	meineke.com
Rating:	3.1
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7AM–4PM Closed

Location

Photos 10

Reviews 6

Rico Lee

Had an unreal experience @ this location this morning. I had an appointment @ 10am for a tune-up. I brought in my truck Friday night to get a quote on a tune-up, my truck was physically inspected and I was working with Zach on pricing. He wanted to meet or beat the quote from the Chevy Dealer that I had. We went over what needed to be done and Zach gave me a price of $630.00 and my quote from the Chevy dealer was $815.00. I said great! Lets make an appointment. Fast forward to my appointment time. I walk into the waiting area to leave my truck there and speak with Daniel. He had no real grasp on why I was there and what services I was getting done to my truck. I was taken aback by this and asked if any notes were left in the computer to get him up to speed. Daniel says to me that no notes were left because "they are blown out of the system at the end of the day". This made no sense to me at all! Daniel proceeded to ask me what Zach and I had talked about service wise. I told him what we discussed and Daniel adds up the prices, he tells me now the price is $1100.00. I responded by saying that I was given a very different price just two days ago. Daniel just gives me a blank stare and says Zach will be back on Wednesday. How does that help me? This was a total waste of time, destroyed my confidence in Meinike and the honesty of the crew working there. Daniel totally messed this up for his employer and I think I dodged a bullet by not getting my tune-up done there. After that I drove to Earndhart Chevy and was able to get my car in that day for a tune-up. I will gladly pay a couple hundred dollars more for honesty and good service.

Kristen Venner

Went for oil change and the gentleman there said he tested several of the other essential fluids in my vehicle and that those tests came up dirty (brake, transmission, coolant, & power steering fluids) & said that I needed the flushes asap for the health of vehicle and my safety .. and that it would regularly cost about $850 including the oil change package but if I bought "right now" he could take off $ 100! Wow thx. Well it seemed a bit fishy and so I chose to do the research. turns out 1st off, you cant actually test these fluids at all without sending to a lab far away, 2nd you only change brake fluid every 3years so I wouldnt need that for 2 more years, 3rd: coolant is every 50+k miles.. I have a good 35k miles before ill need that. Then I checked around anyway and for the same 4 flushes/fluid changes that he would do today for such a bargain (2 of which I did not need whatsoever) i could get the same exact work done for $300-$400. In addition he didnt try to get me for the front brakes & new rotors that my vehicle DID actually NEED quite badly..(for safety!!) so ladys and gentlemen always do your research before you buy that bargain! and for your fyi this meineke would like to over charge for things you dont need and miss & neglect to check for things you do. But they do have a decent oil change package at the moment. Lol.

Anonymous User

I took my car in because the A.C. wasnt blowing cold air when the car was idle. They said it was the radiator fan and it needed to be replaced. When they replaced it, the bolt holding the fan on ripped through the radiator and liquid and sparks went everywhere while it was at the shop. They replaced the radiator and I went on my way. While I was driving the A.C. was still not blowing cold at car idle. I took it back in and they said it was because of something else. They said they fixed it and I had to spend more money and while Im driving it home again, the A.C. was still not blowing cold at idle. They didnt even test drive the car. I take the car back in and then they find out it was just the ground cable for the A.C. that needed to be reseated and then it worked fine. They charged me over $600 to fixed what was really a ground cable. Now Im mad because 2 weeks later my car is over heating and going red line because of the radiator and fan that they replaced is now messed up and I cant even drive my car. I have to take it back in and argue with the guy to not charge me to fixing something that is their fault. I recommend that NO ONE uses their services and I never will again.

Precious Nabors

This auto shop lie about pricing and trys to give fake offers Zach a worker there told my bf that a alternator bracket was 60% more than the actual cost and that they would put it on with no charge. After paying for service he was told that he needs a new belt that it was stretch turns out and wanted to charge 120 just for a belt. Turns out the issue is the mechanic didnt tighten the belt enough so it squeals while it ride.Get another mechanics opinion before going to this shop they are bad business, not only that while he was talking to a mechanic to ask him question about the car the mechanic got scared and tried to avoid talking to him and pulled Zach to the side for a conversation. Zach told him the only reason why he did that was because he needed to be on the same page as the mechanic he got suspended previously for it. Seems to me Zach is cheating many customer out of there many and having them over pay and the manager is involved in it too, tried to cover and say it was miss communication and that he added the service charge that Zach supposedly had no ideal about but that was a lie. BEWARE OF THIS MECHANIC SHOP

Anonymous User

I visited the Chandler location (Alma School & Ray) for a free brake and tire inspection and the high level of customer service was outstanding! My initial goal was simply to get an estimate. I was expecting an inflated quote as Id received from other brake shops. However, Kent and his staff were superb! They were honest and trustworthy. Another shop told me I needed 4 new tires, which I found questionable. Kent confirmed my suspicion, as I really only needed 1. Other shops always claim I need rotors, whereas Kents staff was able to machine them. My estimate was much less than I anticipated and I was so pleased with their courtesy that I decided to have them do the work. They were fast and efficient. They completed the front brakes and cleaned and adjusted the rear brakes in less than 45 minutes. I will definitely recommend this location to my husband and friends! I am really impressed and Kent and his staff greatly surpassed my expectations! I will definitely return for all future oil changes, brakes, flushes, etc. Thanks guys :-)!!!

joseph gutierrez

During my last oil change at this Meineke, an associate damaged the passenger side, side skirt below the door. Damage that was not easy to see, as my 05 Colorado is white. Instead of not telling me about it, hoping I would not notice, general manager Brandon called me to explain what happened. He offered to take care of the repairs and put me into a rental while it was being fixed. I was grateful they were so upfront about the mistake, but still nervous as I was not certain how it would all play out. Today I picked up my truck and was thrilled. Not only did the repairs look great, the rental went smoothly & nothing came out of my pocket for the costs. I want to thank Brandon for the incredible customer service he showed me, and will continue to use this Meineke for any mechanical needs. Its nice to know if something goes wrong that this team will make sure to make it whole again. Thanks Brandon & Meineke!