Address: | 8135 E Butherus Dr #1, Scottsdale, AZ 85260, USA |
Phone: | +1 480-400-9011 |
Site: | scottsdalearizonaautorepair.com |
Rating: | 4.5 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed |
A
Anonymous User
Shameless Hidden Pricing. I recently took my vehicle into this shop for an alignment and felt slighted. Bill does appear very honest and he is soft spoken, its too bad hes only in it for him. I called in advance about the $59 coupon featured on their website and asked specifically if they would honor the price on my vehicle, the woman who answered the phone said they would. So I brought my car down, It rides pretty low and I know the camber cannot be adjusted on this car from the factory settings. So after his mechanic got my car on the lift he said there was no way of making a camber adjustment. So I said yes all I want is my toe adjustment fixed. Which they did. However, when Bill (ironic) and I went to settle up I then presented the coupon. What did he do, he would not honor it. He charged me over $100 for half the work, as they did not have to adjust the camber. I asked the woman on the phone prior to coming in how long it would take for the wheel alignment she told me 1 hour. Well when Bill refused my coupon, he told me the $59 was for car that did not take exceptional amounts of time. My car was in the back of his shop for just under and hour. Where is the honesty anymore? I will never bring either one of my 2 Mercedes here again, Nor will I recommend this shop. I also have spoke with my tire guy who told me to go here, as I have been loyal to him for 6 years. He will not be sending anyone to his shop anymore.
CH
Cheyenne Bradley Fitness
If I could give a zero I would this place stole my water pump and our gasket. We bought our parts from auto zone brand new and payed air park to install the parts for us. When we though all was well a few days later our car started leaking fluid again and when we called they never called us back. We thought maybe it was just condensation but then we had to drive to Dallas and all of a sudden our car started leaking dramatically. We found a nice little shop right outside of Dallas that gave us a free exam and told us the water pump was leaking and that it was the original water pump in other words had never before been changed. I was totally shocked and so sad that someone would actually take my parts that I bought from people I trusted. Never going there again.
JO
Joe Shershenovich
I was referred over a year ago to Airpark Auto Clinic from a friend who has had all his cars serviced there for years. From the moment I met Chandler at the front counter, it has been nothing but a wonderful and very professional experience. Along with Alex, they are very accommodating, and take the necessary time to communicate the important "needs" for any preventative maintenance or repairs to me. I most importantly appreciate their patience, and their continued sincere desire to make sure I leave satisfied. Great folks & a well run business that stands behind their work.
JO
John R VanDuyn
Airpark Auto has been servicing my vehicles for over 10 years. Alex, Bill and crew are great. Extremely knowledgeable about any make of car. My 87 BMW 325 has been running beautifully with the care that it has received at the shop. Having used other auto shops in the Valley with my Toyota Rav4 and not happy with the results, I vowed never to leave Airpark Auto and havent! I recommend everyone to Airpark Auto knowing that they will be treated with fast response, honest and competitive pricing.
LI
Lisa Mailliard
If you want honesty and integrity in a auto mechanic, come here! I have been a customer of this auto clinic for 8 years. My car was out of warranty and I needed a mechanic I could trust. Chandler and Alex have always treated me with great courtesy and explained why they take the measures they do. They are careful with my money and I have never felt that I was ripped off or taken advantage of. The result has been a 13 year old car that still serves our family well.
AN
Ann Seibert
Alex and his team at Airpark Auto Clinic are AWESOME! Theyve done the maintenance work on multiple vehicles I own and consistently do a GREAT job! I appreciate their honesty and integrity. From the minute I enter to the moment I leave, they make me feel warmly welcomed and valued. They are timely in doing the repairs and give me a place to set up and work while they are fixing my car. I whole-heartedly endorse Alex, Chandler and the team at Airpark Auto Clinic!
AN
Andre Bella
poor service with dealer price, I went there for oil change and he charge as much as the dealer, and he said he would check the tires and aliment, but he didnt do any of that, I asked him would it cost for changing timing belt, and he said I had to leave the car there and he would give me the price after it was done, I really dont trust this guy, I would not recommended, and now the car drift to the side, Im not sure what else he did.
TE
Terry L Mickelson
Second time I have had this shop work on my vehicle. Alex and Chandler have taken very good care of me. This time I needed an alignment due to new tires. They have state of the art equipment and professional technitions. I was refered to this place by several people I know, and now I understand why they bring their vehicles here. Highly recommended as the beat auto repair shop in scottsdale.
DE
Devra Tousley
Alex, Chandler, Glen and all the guys are amazing. Its comforting to know someone in the car repair business that is completely trustworthy and knows his stuff. I was able to buy an older car with confidence as I brought it to Alex to confirm it was in great shape before paying for it. Great work, Great guy, Great shop!
CA
Camelia Darroodi
Great knowledge and customer service, they wont cheat you here. They are honest and diligently complete the "NECESSARY WORK" without the goal of putting a hole in your pocket. Very professional!! I take both my Mercedes and BMW to this place and couldnt be happier. Alex and Chandler are a real pleasure to work with!!!
HA
Harvey Hess
Alex, Chandler & crew at Airpark Auto Clinic is, by far, the best auto shop I have ever dealt with. I never have a doubt that I am going to get the best information & the best advise. They are always integral, great to work with & I highly recommend their service. Great job guys!
AL
Alexander Pappas
Alex and the team do not beat around the bush and give half-answers about what your vehicle needs. With two or three repairs now between two vehicles, I have never been more impressed with a mechanic shops work and communication. WORTH EVERY SINGLE PENNY SPENT!
MI
Michael Tousley
Airpark Auto Clinic was efficient and professional customer service in fixing my car. I highly recommend them and will continue to use them for all my familys cars for maintenance and repairs in the future. Great place for honest car repair work!!!
CA
Carla Kruk
Took my car on schedule at 9:00 a.m. and returned it later that morning exactly as scheduled. Listened while waiting and they were treating the other customers and vendors professionally and with respect. First time customer but I will be back.
DE
Debra Bruce
Thank you to Alex and everyone there I did not have a rolls Royce but I was treated so good as if I was driving a rolls Royce . The experience was positive and great detail and expertise I feel safe in my vehicle I say 5 stars!