Champs Auto Repair Service

5190 W Peoria Ave, Glendale, AZ 85302, USA

Address:	5190 W Peoria Ave, Glendale, AZ 85302, USA
Phone:	+1 623-776-2848
Site:	champsautorepairglendale.com
Rating:	3.8
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 8AM–12PM Closed

Location

Photos 17

Reviews 10

Michael Rosenberger

Havent had work done there yet, but figured I would throw a PROPS out to Champs for help this Thanksgiving weekend. Short back story is, day after Thanksgiving our tradition is to load up the truck and head to Show Low to cut our Christmas tree. Had over things loaded and when I closed the garage door I looked to see a puddle of tranny fluid under the truck. I found it was a cooling line and needed a shop close I could take it (have been unhappy with dealer services and especially pricing lately), so found Champs on Maps. I called and the gentleman on the phone was taking down my info and when I mentioned the problem, he stopped me and said, as much as he would like my business I should call the dealer because he recalled that cooling line being recalled and I might be able to get it replaced free. I will tell ya, in a sea of repair shops that put money over service, that was refreshing. So just a quick thanks for that. I try to do all my own work, but if something beyond my tool kit or skills comes up youll be seeing me. Thanks.

Christopher Gonzales-Raya

I went in this morning, the guy managing the front desk was the worst. I asked a few questions regarding an oil change and he had the worst attitude. He made it APPARENT that he wasnt going to work on my car today, i had to do an appointment, which i was fine with. I asked for a specific brand since my car is fairly new and i wanted to use the oil the dealership was using. He laughed at me and tried to make me understand the brand was just a label and their oil was the same in quality. He found my preferred brand and gave me a higher price laughed again that i was paying for a label not quality. To top it off, he said the next available date was a week from today... I finally just said i would go through my dealership for the oil change which ended up being cheaper, and he still had no care in the world. Hope no one else receives this kind of service from this gentlemen, too bad he represented the company in the worst way.

Anonymous User

First off, They did a good job with the repair itself (well, so far - it s only been 3 days). My issue is that they told me it would be around $150. When it was all done, it came to $256, and this included a $30 savings because a part was repaired instead of ordered. So, this came up to $100 more than I was told it would run, and apparently it would have been closer to $300 if Don hadn t been able to get the part fixed for 2/3 the original price. All in all, doesn t seem like a terrible place, but I d be careful on the cost they claim off the bat. There are enough auto shops around, I won t be back. UPDATE - I did speak with Don the owner here and he did say that he remembered our conversation and that he did not include the freon, which he should have done initially - causing the quote to be off. I appreciated that he was willing to call me back and we split the difference cost wise. Thanks Don

Al Merino

I picked this shop from Google maps because of their rating and close to home. I called the shop to explain I had 1978 mini bus with a chevy C30 V8 that needed a igniting switch, distributor assembly replaced in one day. ...he said come on in and didnt even flinch it was a bus. After they looked at it, since it was an old vehicle...it needed spark plugs change, spark plug wires, timing set and adjustment of the carburetor. The labor, parts pricing was very reasonable. Thank you to Tim and especially Mechanics Adam and Mel who worked on it between working on other cars and even stayed over their normal shift to get it done. This shop went beyond what I would of expected. Very impressed, very much appreciate their commitment on getting it done and sticking to their word on the extremely fast turn around. A million thanks to CHAMPS Automotive Repair!!!

Anonymous User

People People People! I have owned a lot of cars in my life and have seen a lot of people try to rip me off for repairs that I didnt need or could afford till one day I found champs, I have a 03 kia that is a great car but getting older now and it would be so easy to try to get me to fix things out of the blue. Don and little D, along with the staff at champs are probably the best bunch that I have run across ever. I was in the Marines for ten years and I am now handicap, its not easy to trust people for me but I have no problem trusting Champs Auto. I also have no problem telling my friends and family, or anyone else who needs work done on their cars, take your cars to the great people at Champs, you will not be sorry. To the staff at Champs, Thank you for all your help and professionalism, I wont take my car anywhere else.

Jonathan Neri

Worst Place, took my AC compressor to be installed then they told me my fan was crack gave a price and agreed, when they removed the fan the move the connection for my fan clutch and they didnt put back correctly so the fun broke the connection and bracket, they told me was due to the age of my truck, I fired back told the I will send them a letter requesting payment for damages, they told me they have to take they money off the mechanic packets so I bought the Fan Clutch and told them to do the installation for free which they agree, after being installed the mechanic call me to tell me the AC line was leaking and didnt have any problems before, he told me was a coincidence. WRONG

Brittany Polly

Pretty expensive, $85 an hour for labour, you can just walk in but you might be waiting a couple hours it is better to call ahead. The customer service overall was pretty amazing everyone is so nice, they have water and coffee in the lobby. We had to get a part ordered but needed our car to work right now so they did a temporary fix for us to get us on our way until the part came in. I would recommend Champs to my family if they can afford it.

Howard Lewis

Once again Im very impressed with this shop, i had an alternator replaced last year and it went bad, champs replaced it at warrantee, no charge.3/30/15 fair and honest. I used to do my own repairs. But with all the new technology Im a little lost. Brought a car there for a minor repair got great service and fair pricing. Been going there ever since. I recommend champs to anyone needing service.

scottty big

Great bunch of guys!! Craig & crew were super knowledgeable and worked with me on pricing. I knew it was a big job but my car was delivered back to me at the time promised and also no hidden prices. Kudos to these guys, outstanding! I was also provided a six month payment plan (with zero interest) to top it all off!!

Jesse Dean Clark

I took both my Honda and my wifes kia in to the new shop on Thunderbird in Peoria this week and had such a wonderful experience. Everything was great... from the customer service to the prices, to the clean shop atmosphere. I def. recommend champs and ask for Don:)