Address: | 175 W Verdugo Ave, Burbank, CA 91502, USA |
Phone: | +1 818-841-9911 |
Site: | extraspace.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
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Lauren Olivarez
I highly recommend this location of Extra Space Storage. Main reason being the onsite Manager, Vicki. I have never used a storage facility before and she was super helpful, has an awesome attitude and is easy to work with through out the entire process! ...I recently lost my keys to my storage unit during my move and she immediately brought down my stress with ease and handled it (grinded the lock off herself!) with no problem at all. She is amazing! I also feel the location is very clean, safe for my belongings and never had any problems with accessibility.
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Thomas Zellers
Highly recommend this ExtraSpace Storage location! Ive been a customer for three years now and recently upgraded to a larger storage unit. Bernadette (store manager) was so awesome and helped me find a larger, open unit close to my previous location. Definitely made moving things over easier and convenient. Rates here are good and fair. The storage center is always clean, neat and very secure. If you are in the Burbank area and need a place to put that extra clutter, definitely give this location a call and theyll take good care of you.
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Peter Thomas Senese
I have been a long time customer and must say that I am extremely pleased with both the faculty (security, cleanliness, and accessibility) as I have been impressed and thankful for the facilitys administration and managers dedication to creating a comfortable environment to work in. From follow up and ease of accessibility to a pleasant demeanor the staff is simply terrific and if great added value. I strongly suggest this particular Extra Space faculty because the management team is that professional.
CA
Candace Armijo
I had an absolutely great experience this past week. Me and my husband went into Extra Space Storage and were served by Val & Bernadette. They are true professionals...very courteous and patient, and extremely helpful. They ensured us the best possible deal and went out of their way to ensure we were satisfied with it. I already had a storage unit, but now I will definitely refer others to this branch. Another satisfied customer with a long term relationship with Extra Space Storage. Thanks a bunch!!
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Garth Majors
The experience with Bernadette an val has been wonderful they have always given me all the right information thay i needed an have always been very pleasent with me Always an look forward to continue doing business i highly recomend them both they are really a great team an have a very clean facility i have been a long term customer an will greatly continue if you need space an want to feel safe this is the place. Thank you both for your services.
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amy elliott
Hi there, this is my second time renting at extra space storage. Today was another great experience! I would highly recommend coming to the Burbank location. They are very friendly and always helpful. They are great at suggestion the right size of unit for my stuff. Thank you again for all your help Bernadette and Val. PS the new paint job on the building beautiful and I love the remodel you guys did in the office very clean and inviting. :)
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Neva Yessayan
I am so pleased with the services at extra space storage located in Burbank on Verdugo Avenue . I was having great difficulty obtaining a storage and Bernadette and Val went out of their way to accommodate me they were very patient for I reserved and canceled various times they went above and beyond their means to make me a satisfied customer Im grateful to your wonderful employees at extra space storage located in Burbank. Thank you.
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Anonymous User
Clean and safe place. This has been a great place to store my stuff, I been here now for a year and 1/2 now and the service has been superior and the the ease of getting in and out when I need to get things out has been wonderful the hours of operation work for my schedule and Ive never encountered and problems. the only reason Ive given it 4 stars instead of 5 is that payments have increased 20% since I started renting from them.
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Julie Yarian
I had the pleasure of working with Lynn from Extra Space Storage. She was very friendly and knowledgeable. She made the process of leasing a space quick and effortless. The place was clean and easily accessible. We even got our first month free (only had to pay a small fee for processing). I highly recommend Extra space storage for anyone looking to rent storage space.
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Rebecca Chang
Today was the first time Ive ever visited this office. It was a joy to work with Val Orozco. He made the experience great. He greeted me with a smile, explained the storage unit, policies, and was very efficient and amiable. The facilities are extremely clean as well, which is rare at many storage places. I definitely recommend this place for your storage needs.
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Gris elda
Great, secure, safe, gated storage facility. Val was friendly, quick and was easy to start service. I have had no problems with accessing my storage unit. Prices are the cheapest compared to other surrounding facilities and the location beats others hands down. If you are in the market for a storage facility seriously consider Extra Space Storage.
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Katrina Bollozos
My experience at ExtraSpace Storage has been AWESOME! And its all because of Val Orozco, he was great in the sign-up process, and has consistently helped me with any questions I have about my unit! He has truly made this whole experience an excellent one and highly recommend visiting Extra Space Storage in Burbank, ask for Val, hes the best!
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Anonymous User
each month when my account is due i make it a point to go in personally to pay so i can visit with lynn and lew. they are the best!!!!! always a smile and they both have a great sense of humor and i love giving my business to someone who cares not only about their clients but their facility. see you both at the end of the month...........
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Grace Hernandez
Val Orozco was very polite and knowledgeable. I will strongly recommend Extra Space Storage to any family and friends. The facility is gated so your items are always safe and secure with specific gate codes for each customer so you can sleep easy that access is limited. A huge thanks to Val for making me feel at home, safe, and secure.
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Amber Rood
I just moved into this location and its AWESOME!!! Vicki and Val are the best, always available to help out and very easy to work with. Location is great, super convenient and close to the 5 freeway and the Burbank Mall/Downtown area. Its tucked away in a quiet neighborhood area with plenty of street parking. Very happy with my move!
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Irene Lopez
Great customer service from Val. Really helpful even took his own time out if his lunch to help me out with getting a storage and even showed me a couple of opened units. Really happy with the customer services provided by him. Company is very lucky to have such a great employee that strive his own time to help customers like me.
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cornbreadthedog
The management here is very cool. Always helpful and willing to work with you. Val and Vicki are always an absolute joy to do business with. Plus, the storage facility itself is super nice and totally safe. Plenty of security measures and cameras that are constantly recording for our, the customers, peace of mind.
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Will Allen
I was very satisfied with Bernadettes custmer service. She made me and my wife feel like we where a valued customer. And the facility was very clean and safe. I would refer any one of my friends or family with comfortable knowledge that they well be taken care of in a very professional and customer valued manner.