Address: | 11935 Valley View St, Garden Grove, CA 92845, USA |
Phone: | +1 888-892-2253 |
Site: | spectrum.com |
Rating: | 3.1 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
FE
Felipe Bastid
They scammed what a nightmare im taking them to small claims paid 380$ early termination fee to dish becaused i switched to twc when they offer me $300 visa if i placed my order by sep 20, 2015 which i did they told me wait 2 weeks to claim your 300$ visa then 2 weeks passed i call where is the link so i could claim my visa so i could used to paid the credit card i used to paid my early termination fee with dish they said we disqualify u because we install on the 26th of sep 2015 i got upset an cancell right away theyblie to me with next day installation bad service i escaladed to managers they just said we will call u back i call back trying to get help so they didnt return their call i when to this location on garden grove to returned equipment samed place i pick up from the clerk said well at least u will get ur 30 fay money back guaranted anither lie i waited for refund nothing so i call my bank the credit card i used to paid 1st month they refunded my money back but twc send me to collections. 160$ i was forced to paid or they would ruined my credit..so now im reporting them to the better business burea and will take them to small claims...for fraud...and i dont want their business in this home we are going to take legal action i haved receipts..
SE
Serafin Aguirre
They very helpful and knowledgeable with all of there products and service. CeCe, Ralph and Dela are so helpful. The store supervisor is the best of the best, Thank you
NA
Naren Bhasuru
Had to wait hours to return time Warner modem, you need to do something about that..... DMV is a much better experience
MI
Michael Aguila
Friendly office with a good check-in system. You just put your name in a tablet and wait your turn
HA
Hani
Clean place and friendly staff. I like their new servicing system and the seating areas.
AL
Alexis Hershey
Fast and friendly customer service. Many options available to have a high tech home.
MI
Michael Zwibel
Very helpful. Nice people work there. No 5 Star as there is often a long line/wait.
BR
Brian Denny
Nice looking. Comfy couches. Charging station. Free WiFi for account holders.
HU
Hung Ngo
The staff here is helpful for me. Got my modem switch out really quick.
SC
scott sherman
Horrible service. They will turn u off for the smallest reasons
BR
brandon foster
Waited in like for 30 minutes just to drop off some equipment
KI
kim chiep
set me a trap, charged my international phone bill $1600.
JO
JoAnn Buerke
This branch is so easy and quick to get through.
NI
Nickson Mercado
Place got better but still bad customer service
VI
Victoria Corbett
Helofull employees good prices.
JO
Jonathan Jim
worst internet of all time
JO
Joy Han
Cool place fast service
LA
LAUGHING SHAW
worst service ever!!
DA
David Arellano,Jr.
Good Cable Company
HA
hai vo
bullshit Service
J
J Lee
Fast and quick
JA
jayweed sharabi
BS