U. S. Post Office - Substation No. 1

225 26th St #50, Santa Monica, CA 90402, USA

Address:	225 26th St #50, Santa Monica, CA 90402, USA
Phone:	+1 310-458-0476
Site:	tools.usps.com
Rating:	3.1
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–3PM Closed

Location

Photos 5

Reviews 7

Vanessa Rose Rivera

I was hoping for whimsical pleasant experience, one that would match its location and ambiance. Quiant village market expected to have exceptional service, however I agree with the other reviews, totally rude. I would have never expected this from a post office. Uninterested staff who could not have been less helpful. Miss behind the register did not even try and she spoke to me as if I was suppose to know everything. I looked around like is she singling me out? . If I knew everything then I wouldnt ask or seem so lost. Its only about mail for goodNess sake, is it that hard to give information about mail and direct your customers in the right direction? I mean isnt that her job? I tried to pay attention to how others were being treated, and the result was poorly. Postal customer service here: fail. In every aspect.

Amiria Harper-Rose

Before heading to this post office, I was mentally preparing myself for a long line, rude people, a dirty office (you know, typical post office). I walked by this place twice before realizing it was, in fact a post office. SO CLEAN SO BEAUTIFUL. The line does build up, but theres ONE person behind the counter because the office is about the size of a small kitchen, but its a comfortable office... And by comfortable I mean they sell Lacoste polos and speciality lotions inside, not even kidding. The woman behind the counter was probably the most helpful postal worker Ive ever encountered (think opposite of annoyed and overworked Manhattan postal workers) and was very kind in guiding me through sending a very important insured letter.

will F

Horrible customer service and rude attitude on 2/20/16 encountered with clerk. She should be fired for disinterested to serve people.

Anita Greenberg

The best post office I have ever experienced. Great service, great hours and always willingness to go above and beyond.

Alexander Burchell

Personal service! At a Post Office! ... and restroom availability!!!

michael webb

Not a real post office. This is so misleading.

Ag Ag

Worthless