Address: | 4210 Wadsworth Blvd, Wheat Ridge, CO 80033, USA |
Phone: | +1 800-275-8777 |
Site: | tools.usps.com |
Rating: | 2.6 |
Working: | Closed 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 8AM–2PM Closed |
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Jen Durland
Had a package that was supposed to be delivered on Saturday April 9th according to the tracking number. By the end of day on 4/9, it said "Status not updated" but that it was also "Out for Delivery". Here it is, April 14th, and I still havent received my package. When I call to inquire about it, she says, "oh your postal worker must have forgotten to scan it, but he remembers delivering it to your mailbox. sorry. You can contact the seller (in CHINA) and let them know the postal worker delivered and forgot to scan, so you never got it." He REMEMBERS delivering a small package on Saturday to my house? Come on... Guess what magically shows up in my mailbox this afternoon before the rest of the mail came?! MY PACKAGE! Shady, WR PO, Shady! Maybe you should have a lesson on SCANNING PACKAGES WHEN DELIVERED.
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Stan Wow
I had an item that I bought on eBay. The tracking number specified that the item was delivered on Saturday. I was here all day and did not see the package. So I called the post office and asked if the possibility was that it was delivered somewhere else. The lady that answered the phone is named April. The lady was rude, condescending, interrupted me and acted very unprofessional. I asked to speak to her boss she refused to let me talk to anybody. She yelled at me and said that I was being rude and interrupting her. Ive never been treated so poorly by anybody in the industry before. Worst customer service ever! So, if you ever call this post office and you get a lady named April trust me she is not somebody you want to talk to.
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Lorica Hrubes
I lived 2yrs at my apartment in wheat ridge, the piece of mail missing that wasnt tracked gets lost. The envelope contains important items within it but wasnt certified, i called the wheat ridge post office. A women named April answered and was unpleasant and very unhelpful, she wasnt listening to anything i was saying. I had no problem with the mail up until now and i requested to file a report/complaint and she told me because the mail wasnt certified that i couldnt do either. The staff at this location are nice but the April women shouldnt be working there if she cant simply listen an help. Very upset with this outcome and plan to complain to her supervisor.
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Casey Mom
They say that people only write reviews when they are unhappy, but I try to also write them when Im happy and I have nothing bad to say about this Post Office Location. Ive lived in this area for more than 20 years and have never had to complain about the delivery, pick up or even lobby service. The employees are really nice and know what they are doing. I have had only good experiences with this location.
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Adrian Richardson
Post Office is just one of those places youd expect poor service, but I was amazed how friendly and helpful the staff was here. Shout out to Ben for going above and beyond to make sure I got a package before it went out on the trucks, it really saved me a lot of trouble today. It would have been so easy not to help in my situation... Thank you thank you.
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Adam Arnold
Rude and unhelpful. Dont waste a second a this location. Unfriendly, rude, no help. It must be pretty easy to work there though since anytime you have a problem they say it isnt their fault and all you can do is call an 800 number or write an email to deal with the problems theyve caused you. Worst location in Denver.
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Aimee Butterfield
Since moving here a year ago Ive just given up on the mail service. I live on an Ave street and all my mail gets delivered to the same address, but on Place. I wish our mail carriers knew the difference between an Ave and a Place street.... and that they are, in fact, DIFFERENT.
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Kyla Guinn
My mom had to get a package sent out overnight and the staff waited for her to get there even though she wouldnt make it till right when they closed. Ben was amazing and the rest of the staff kind and helpful. The postal service should take ques from this office. Thanks so much.
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Judy Hightower
This post office is convenient and pleasant to go to. The staff are all friendly and competent. The service is quick and efficient. They have a box in lobby to mail packages if there is a long line. They are fully stocked with everything you can need. I highly recommend it.
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Ella Weimer
Pissed and unhappy customer!! I`m sure they stole my package. They say it was delivered but i look at my cameras front of house and they did NOT delivered. Watch for this post office and deliver guys!! Not recommended!!
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Tai Nguyen
Very RUDE, would not look up my receipt even though ive done it multiple times at other locations. All they want to do is leave early and dont care if your packages get to your desired destination.
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M Sitzman
Not the best post office ever. They typically only have one person working at the counter, no matter how long the line is & theyre always slow. They also have issues delivering mail correctly.
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Laura Litterio
Its a government facility. Service ranges from subpar to excellent and from quick to get in and out to wondering why the line isnt moving. Never seem to have enough employees at the counter.
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Eckhard Koehler
Cost efficient and Always helpful and friendly regardless how big the line of roudy, have it NOW, entitled customers is. During the Lunch, after work and December Holidays expect to wait.
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Jo c
dont know about staff but carrier sucks! mis delivered mail almost daily! maybe he should quit vaping on route! have talked to postmaster before, to no avail. what the hell do you do?
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Jeremy985
Stamps are a stupid out=dated system. When is this lazy govt branch gonna go out of business and let the grown ups at UPS take over?
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John Humbles
It lets me know the accurate directions to get the postage that matters to me is very important!Thank you very much!
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Cadillac Flow Ceo
Tracked a check that arrived to them on aThurs. Didnt see it until Tuesday. I stay less than a quarter mile away.