Scatas Auto and Truck Repairs

535 Spring St, Windsor Locks, CT 06096, USA

Address:	535 Spring St, Windsor Locks, CT 06096, USA
Phone:	+1 860-623-0449
Site:	scatas.com
Rating:	3.7
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–1PM Closed

Location

Photos 26

Reviews 10

Alex P

Beware. Ive used them a couple of times with varying levels of satisfaction, but, after my latest experience, I surely wont be returning. I had a stripped oil pan bolt, so I brought my car in to have it replaced and get the oil changed. I brought in my own oil filter (which I had bought since I was planning to change the oil myself before realizing the bolt was stripped), and they agreed to use it. After finding that they did a number of things that I didnt request or need (rotated tires, topped off all fluid levels, inspected brake system, etc), the simple job ran me $83. That was annoying, but I was willing to let it go. After getting my car back, I soon realized that it was leaking oil at a rapid pace. It is an older car and it has leaked in the past, so I monitored the level for a couple of weeks and added oil when necessary. After concluding that the oil leak was much worse than ever before, we checked the oil pan bolt and found that it was loose and a cheap nylon washer had been used. After removing the washer, adding some Loctite, and tightening the bolt, the leak appears to be fixed. They are either (1) sloppy, or (2) deceitful. On the repair order, they recommended that I replace my valve cover gasket due to an oil leak. I can only hope that they didnt leave the oil pan bolt loose so it would leak oil and I would be more likely to come in for the repair. Regardless of whether it was a conscious decision or not, I wont be returning. Id suggest that you also steer clear.

Sara Estan

This review is for a full synthetic oil change (dont forget about the tax & oil waste fee when cashing out), which included an overall look at my car and its brakes, which they call a 49-point inspection, I believe. I arrived early, they got started right away. I worked with Dan, who was recommended to me by a life time family friend. Scatas, in general, has also served other folks in my family. The whole appointment took a max of 40-ish minutes from arrival to departure. I even brought my pup with me and they loved him! He gave me some advice on how to take the best care of my car, as it checked out completely healthy so far despite being 8 years old, and I left afterwards with a mission to get fuel injector fluid (available right next door at NAPA, I purchased the seafoam brand). After my fuel injector treatment and the full synthetic oil change, my car has never sounded more smooth and quiet! Im able to increase speed much more quickly (handy when a**hole 18-wheelers casually cut you off in the merging lane on the highway). Dan was super nice and helpful, very friendly, and very fast! My total cost for a full synthetic came to about $85.

Anonymous User

First and last time Scata customer, mediocre service and very high price, rip off alert!! I called Scata to have my carburetor and fuel line repaired, they said it would be done in a about a week. I called every couple of days to check on the status of the truck but I kept getting excuses about them being busy, I was o.k with it since this was only my plow truck and snow was not in the forecast just yet. Three weeks later they completed the repairs. They charged me $150 for the carburetor rebuild kit which I know costs $30, from the OEM (Holley) and $500 for the labor which was on the high side. I could have bought a brand new carb for that amount! They also told me they replaced the fuel line, but upon my inspection (after the truck was towed back to my house) I noticed it was never changed (the one I installed was crimped in one area and bent in a funky way). They also installed 8 spark plugs for $200 dollars without my consent/authorization. The truck runs O.K now but $1100 later I feel ripped off, should have only been around $600. These guys seem honest but dont let them Scatasize (overcharge ) you like they did to me.

Alyssa weskoski

I have been going to Scatas for years for oil changes. I have never in my life taken my vehicles in for anything else, to them, or any mechanic shop. I dont trust shops. They charge too much and i worry they will be underhanded and break my vehicles to have them come back. Today i decided to take a chance with Scatas. Dan, a mechanic there came out and answered my many questions thoroughly and did not cut me short or rush me away. It was like talking to a trusted friend. He explained the issue i was having with my suburban and even offered to find a low cost option for me to save some money. That was the turning point in the conversation for me. He wasnt after every penny. I was also pleased to hear that my air conditioning was not in fact broken and would not be on the list of things to fix (an expensive job). He could have lied and made a lot of money off me, but he did not. They are keeping my truck overnight (for the issue i did bring it for) and even gave me a ride home. I cant explain enough how impressed i am

Anonymous User

Avoid these pirates! Two lights came up on my dash - a quick search of the internet and a call to a Nissan dealership confirmed that these two lights together mean the alternator needs replacing. Brought the car to Scatas (flying out of BDL so had little time to shop around). After examing the car they quote me over $1100 for new battery, rear brakes, power steering fluid and something else that I cant even remember. No mention of the alternator! I said thanks but no thanks and had the car towed to another shop. The second shop replaced the alternator for about $500 and the car works great!

Justin Alms

Great Service! I was on a business trip and dropped my truck off at an local off-airport parking lot, got a call from the parking lot that there was an issue with the brakes. Scata picked it up for free, fixed the issue quickly and returned the truck before I even got home. Ill probably consider getting more auto work done while Im traveling in the future.

Marigo Svitlitsas

I was in visiting the area when my car broke down. Being 150 miles from home made this a desperate situation. Although the guys at Scatas were almost done for the day, they took mercy on me and repaired the car quickly and made sure I was safely back on the road. HUGE thank you to the team at Scata for their service and speed.

Pesto05 Isgreen

went for emmissions after a friend and i rebuilt truck. we forgot to bolt splash guard back in. i asked them to do it since i dont have a jack and didnt feel like crawling back under yet again. i was there maybe 30mins. they finished emission test, and then bolted back on for no charge. *just the 20 for test good people

Anonymous User

John Scata was completely rude to me... they overcharged me for a transmission by $1000. they worked on my car without calling me first and then they charged me for something that wasnt even wrong with my car. Scatas is a rip off i wouldnt ever want anyone to go there... im about to take them to court!!!

Andrew

I use them pretty often and for odd jobs. Theyve always taken care of me. Be it a nail in my tire, emissions testing, exhaust installation, swapping my snowblower tires. I couldnt recommend them enough. Its hard enough to find a mechanic that over time doesnt burn you. Their prices are very fair too.