Address: | 3100 14th St NW, Washington, DC 20010, USA |
Phone: | +1 202-559-6461 |
Site: | extremedetaildc.com |
Rating: | 4.1 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–6PM 10AM–6PM |
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J H
This is the first Google post I have ever made. I am normally an easy going person and give everyone the benefit of the doubt - things happen and such is life. That said, I am completely dissatisfied with Extreme Details shady business practice of using Yelp. I purchased the $130 for $260 Deal at Extreme Detail on Yelp and then followed the term instructions exactly. I called and made an appointment for the extreme detail package and notified the individual I talked to on the phone I had a Yelp voucher for the service. When I arrived to drop my car off I was informed I could not use the voucher for the extreme package (which retailed for only $250 for my compact car) because the service took 6 hours. This completely violates the terms the company outlines on Yelp that the voucher was redeemable for $260 worth of service. Needless to say I still honored the appointment I made, had to pay all cash for the service, and still left a generous tip for the work even though it took over 7 hours to finish. In the end I am out the $130 I paid for the Yelp voucher. This is a very shady business practice to not honor the simple terms the company outlines on their Yelp voucher. I will be sure the rest of the local military community is made aware and to look elsewhere for car detailing service. Extreme Detail, you have my contact information if you reconsider on making this right.
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Salome Lagvilava
The best service in the DMV among the services I have used near Pentagon City Fashion center parking and Tysons Galleria parking. I only used the interior detail cleaning service and it was spec-less. Even the hard to reach areas between the cup holder and the seat area, the glove box, the storage areas in between the seats, the trunk, the places that other cleaning services have not thought of looking at. I was really impressed. Will definitely go back on regular basis.
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Steve Taylor
I took my car in after it was side swiped by a car on my street, and another cars mirror scraped along the side of it. This place did a fantastic job of removing the scratches and making it look as good as new without having to get body work done! Seriously, if you didnt know where to look youd never notice the scrape now. It was a fair price for great work. Ill definitely be back!
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Robyn Giselle
Unprofessional criminals. Dont leave your car with these people. The general manager is a creep and seems like a very disturbed individual. The guy keyed my car in 3 separate locations. I have a brand new car that is scratched up. I will sue.
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Reina Chávez
Excelente a tensión al cliente..buenos precios. Definitivamente regresaré pronto gracias extreme detail
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David S
I dont trust many people with my car but these guys do a great job. Have had my q5 cleaned several times the past 6 months and have no complaints. Thanks!
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Veda Shook
Leo and his crew are absolutely terrific. Their name says it all. Best detail Ive ever had: top to bottom; inside and out. Thank you!
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Kushal Kapse
These guys do great job in what they do. I picked detailed interior wash and interior of my car looks awesome!!
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Elgun Huseynov
Leo is the best, he cleaned my Mustang and made it brand new. It was very dirty.