Address: | 141 W State Rd 434, Winter Springs, FL 32708, USA |
Phone: | +1 407-278-8654 |
Site: | publicstorage.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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L Ford
I stopped in yesterday to rent a storage unit and was greeted by Mike (manager on duty) as I walked in the door. It was nice that he promptly looked up from his other work and not only acknowledged me, but gave me his undivided attention as well. The rental process went smoothly, he told me the different sizes and monthly prices for each storage unit and was very helpful in discussing each of them to help me decide on the best size for my needs. He also showed me each of the sizes of the units we had discussed. When it came time for the paperwork, it was all very straight forward and hassle free. They have a special of a $1 for the months rent going on and it really is $1. There are no hidden fees like some other places kind of do. Mike was very patient in waiting for me to sign all the paperwork too because I like to read it all before I sign things. Many places are in a rush to hurry you in and out of their business. For this Public Storage facility in particular, Mikes patience and full explanations were not only helpful but he took his time in doing it too. Having rented a few storage units in the past, I would highly recommend this Winter Springs Public Storage Location. I will also add that I had forgotten when we looked at the units to make sure there was no evidence of water leaks and etc. I mentioned it to Mike after I had rented the unit. Instead, of rushing me away with a quick explanation, he gave me an explanation of how they maintain the units AND then offered to take me back over to the unit for me to see. Now, even though he knows their units are leak-free, I liked that he took the time to take me back over and make sure that I was okay with the particular storage unit I had rented. It not only made me feel better, but was also nice to know that he cared enough to make sure I was comfortable with the unit I had rented. Additionally, about the units specifically, I could tell by observation of the office, the drive on the property, and looking inside the units themselves that it is all well maintained, clean and bug-free. I would also add that I like these units in particular because the ceilings are solid metal and NOT the mesh chicken wire that you see in some storage unit places, this helps to prevent any of your neighbors "pets" from getting into yours. Having experience in inspecting properties for signs of water damage for FEMA during the hurricanes years ago, I can say that I saw no evidence of any water issues. Many of other storage companies have worn out rubber trim at the bottom of the doors which is a water source during our afternoon thunderstorms, and for this storage facility, of the units I saw, all of these were in great shape. This storage facility also has a 24 hour on-site Manager who lives on the property in addition to the security gates where you enter your code to get in. I am giving this a review of 5 stars for sure as its not often you interact with a business that has a courteous and knowledgeable staff, a good product, a clean business, and reasonable pricing (although their prices on boxes seemed high to me, honestly you can get boxes cheaper at Office Depot or Staples. However, I did purchase a good lock which was cheaper than most you would find online). I would even drive further out of my way to rent from this storage unit rental place if I had to because of the wonderful staff and great maintenance of the facility.
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Jeremy Barrett
If you have anything of wood, electrical or anything of value DO NOT store in here. I was told that they have pest control and after a month of my things being in the storage I went by to pick some things up and as soon as I opened the door roaches scattered everywhere. Now being me I put all my things in plastic boxes since roaches and bugs tend to dwell in cardboard boxes so my things in boxes seem fine so far but my toaster oven is absolutely infested. I just turned it on about 5 min ago and 3 roaches ran from it (there are no roaches in my house) I will be returning to clear my things out and I will likely have to get rid of all of my wood furniture which is everything except my bed frame... 3 dressers, shoe rack, filing cabinet, as well as my kitchen items like my toaster oven and microwave. This place is already over priced as it is now more than half my things are ruined due to roaches... Ice had my things in there for 1 month and 3 days and Ive paid over 200 dollars.. Absolutely ridiculous now that Ill have to replace my things too once I move into my new place.
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Cynthia Rodriguez
This has been the best storage unit that we have had. when we first went there we were under a lot stress and a very difficult time for us we had just relocated back to Florida but Barbara the Manager went through everything she was very helpful and very caring and very professional in other words our first impression was awesome. The the property is always very clean, the unit is huge everything was clean and and the bathroom is always clean as well. Every time we go there Barbara always greets us with a big smile and has always asked us if we need anything she is always very helpful and very sweet anything we need she always goes that extra step to help us. I feel that all of my belongings in that storage is safe.. I would highly recommend this public storage site to anyone who needs a storage unit. C. Rodriguez Unit # C116
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Stacy Lenick
We had to get several units to store basically our entire housefull of our things. Several weeks later they sent us a notice that our monthly rent, which was already over $400, was going up considerably. And obviously we had no choice but to pay it until we were finally in our new home and were able to move everything out. I understand small price hikes but going from just over $400 to just under $500 was a bit ridiculous. I wouldnt recommend this place based off if that and the fact that you HAVE to buy their locks which at $20 per unit cost us another $80. And when youre finished with the units youre stuck with $20 locks that are useless anywhere but there.
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Donna Feilds
My family and I have recently been looking for a storage unit in between our old home and our new home. We came across the public storage on 434 store number 07030, the woman there Jennifer, she was so knowledgeable and friendly. She definitely made the chore of finding a reasonably priced storage unit much more easy and enjoyable. I took the information she provided me with right back to my husband and he was thrilled with the prices I had received and decided we would be using your facility on 434 when the time came, thank you so much! I will definitely be recommending you to friends and relatives!
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Dick Giles
As I was shown the unit I noticed how clean the unit and the property were, they obviously took pride in this property. Since I was renting a climate controlled unit I paid attention to the A/C units and saw that they were high quality units with no evidence of leaking or other problems. Barb, the manager who showed me the property and the unit, answered all my questions. She obviously knew her property and company procedures. Her personality, knowledge and desire to help me get the unit that was what I needed are what convinced me to rent from Public Storage.