Address: | 2655 Langford Rd NW, Norcross, GA 30071, USA |
Phone: | +1 770-242-0459 |
Site: | lifestorage.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 12–4PM |
PR
Prya H
A few days ago I came into this location to make a payment for my mother. I was greeted by the store manager Natalie who was extremely kind to me even when I didnt have all the information I needed. She never once got agitated in fact she actually remembered who my mother was and asked about her and kept a friendly conversation going the entire time I was there . This was very refreshing as these days good customer service is far and few to come by. Now I see why my mom always speaks so highly of her and I completely agree, she is one of a kind. I would definitely recommend this Uncle Bobs if you are looking for great service with a smile. Thanks Natalie.
EM
Eman Groove
It was refreshing to see & experience quality customer service at this facility. I was greeted and treated better than being in a department store. I was queried as to what I was looking for and promptly shown what was available. It kept me from looking any further at some other places that were close and in the same area. The terms were straight forward and I was able to have my concerns addressed on the spot. The unit was ready and waiting when I arrived to store my excess belongings into the unit. She even gave me a counter-discount because of a coupon that was on the counter. Great deal!!
DA
Danson Nyagate
Really nice place to store your staff. I have been storing with UBSS since September 2014 and for the foreseeable future. Pleasant staff on deck, happy smiles... Natalie (Manager) is very cordial and friendly on phone.. understands customer issues and strives to make a difference [thumbs up!] Bring your stuff here, I have no regrets so far. Dan.
JU
Justin Goldberg
Good prices and the staff is nice. Has a rodent or roach problem in the outdoor units. I was not aware that the insurance would replace the damaged items. By the time I had learned about this, I had already moved out. If youre renting an outdoor/drive-up unit, be sure all cloth and upholstery is covered or otherwise sealed.
HA
Hassam Aslam
Everything that you can ask for! These people would definitely go the extra mile to help you out with whatever you need. More than happy to be a customer over here!!!!! Jennifer (the manager) is always there if you need help and their hours are pretty flexible too! I would definitely recommend this place to everyone!!
MA
Maria McIntyre
Excellent Customer Service! Quick, friendly... Natalie Battle is extremely professional. This was our 2nd experience and Natalie was very helpful and friendly. She kept a Smile the entire time. We had a smooth transaction. She is an outstanding employee who deserves a raise. Well done Natalie and keep smiling!!
NI
Nia Soule Salon
Jennifer was such a huge help with helping me make the decision concerning storing my items. She was cordial ,took her time answering questions and providing necessary info regards space,free truck with rental storage space. Great customer service and plus the location is a win win for me...
JC
Jcito
I am a previous customer of Uncle Bobs look to store again. Jennifer store manager gave me great service. I will be back again to rent in the near future. Love the property always clean and safe. Thanks Jennifer and Uncle Bobs for keeping my items safe and secure.
JU
Juan Guzman
When i arrived at the facility, Jennifer greeted me with a warm friendly smile. She offered the appropriate size storage for my belongings and she was very helpful and answered all my questions. Thanks Jennifer for the excellent customer service!
CA
Cameron Jones
The staff at this location was very friendly and extremely friendly. The associate Natalie was very helpful and even stayed after hours to complete my reservation and show me to my unit. This location is highly recommended!!
SH
Shawna Robinson
I have been storing at this facility for a few months. The store manager, Karen Mosley is great. The staff is always polite and help with any questions or concerns and the facility is always clean.
JA
James Wearn
Jennifer was incredibly helpful with the moveout process! I cant thank her enough! Through the entire process she was incredibly helpful, professional, and courteous. Give her a raise already!
MA
Major Parks
My experience with life storage was very helpful. Mrs Karen Mosley did an excellent job assisting me. I recommend Life Storage facility if you are looking for quality customer service.
DI
Diana Edwards
Mrs. Mcbride was a very excellent store manager i would send everyone to this store there very polite. There friendly and will help out in any kind of way that they can
JA
jameson phillips
I had wonderful experience at Uncle Bobs, Natile was very helpful, she assisted me with all of my needs..Really made things very easy for me THANK YOU NATAILE!!
TA
Taylor Cochran
The best storage company ever. Karen; always so nice and a huge life saver. Bathroom is always clean and never have to worry about my unit being messed with.
BO
Bobby G
This is an awesome place very convenient and good customer service! Price is also competitive to any other storage. Friendly customer service !!!!
JO
José Ramírez
The facility is great. Lauren and Karen have been a great help. The facility stays clean and I love the vibe from this location. Great work ladies
EL
Elizabeth De La Rosa
Great prices online... the store manager Karen Mosley was very friendly and also was kind to show me how to lock and unlock my storage. Thank you.
KE
Kevin Spates
Thanks Kirstina for helping me pick out my storage u was a big help u made me feel great bout the storage I pick thanks unclu Bob for are your help
MA
Marcia Johnson
Natalie showed me 3 different units. She had a smile the whole time. She offered nice conversation along with helpful advice.
BE
Bella Bella
Natalie is very, very helpful. She went out of her way to help me. She even ended her lunch a few minutes early to assist me.
AS
Ashleigh Powell
Natalie and Rovelda were both very sweet and helpful. They assisted me with all my needs and had great customer service!
KA
Kaela Mills
Nice, pleasant, and understanding Management!!! Life Storage (Uncle Bob) has been good to my family and I!! Thank you!!
LU
lue Tyler
Karen Mosley is awesome! Customer service was great and the space available exceeded my expectations. -Angel Tyler
JA
James Maroney
No damage to my stuff, friendly staff, and auto-pay worked great with no drama. Cant ask for much more than that.
ER
Erik Benner
Door is in bad shape, and the rent keeps going up with no notice. Also, finding critter dropping in the room now.
JA
Jasmine Hepburn
I had an awesome experience there! Wonderful management & he was very sweet! I will be glad to come back again!
TR
Trenton Sicola
Natalie and Rovelda were extremely helpful and friendly with my storage unit set up. I recommend this location!
SH
Shav Hodges
Lauren was amazing, she was friendly and I was able to get the right storage that fits my needs at the moment.
CO
Colby Horton
Jennifer was very helpful and kind we need more people like her in the world thanks for everything Jennifer
G.
G. C. WILLIAMS
Amazing experience at this facility. They made the entire process painless and explained everything. A++++
CA
Cathy Dunn
This location is wonderful. Great customer service. They even recommended ways to help save money.
DA
David Walls
Jennifer the manager was,extremely helpful with directions,when I called. Very pleasant attitude.
JA
Janice Douglas
Great customer service at this location, the manager Jennifer is very knowledgeable and detailed.
CR
Crystal Sinkfield
This girl is amazing and proffessional !!! And our new lady Natalie.. is very nice and helpful!!
ED
Eduardo Builes
Lauren was wonderfull. Services was great. Love the service and the location. Thanks
JE
Jerome Pearson
Jennifer has always been excellent in servicing us and very attentive to our needs.
AL
Alysia Leyva
Karen Mosley was great! Very friendly and the pricing is definitely affordable!
MA
Matti Matt
Lauren was great. Nothing but great things to say about her services at help